Romano Multiservices

I had an issue with a client who needed to deliver documents to me in Los Angeles. Cristian at Romano’s was VERY patient and helpful to myself and my client, willing to help beyond what you would typically expect, because there were some complications involved. I felt the least I could do in thanks would be to share my experience and highly recommend Romano’s to anyone in the area.

The unthinkable happened to me. My Apple MacPro laptop crashed, and no… I was NOT backed up. After racing to the Apple store to see if it could be saved, the tech told me the hard drive had to be restored, which meant wiping out my hard drive and all of my years and years of files saved on it, and nowhere else… He also told me he had no way of pulling up my files as the disk was badly damaged.
I went home and happened to find Romano Multiservices on a Google search and figured they could be my only hope. When I walked in, I was greeted by, whom I believe is the owner, Cristian. He advised me of the cost ($ 200), which I thought was way more reasonable and also said payment would not be due unless he could recover the data, and if he couldn’t, there would only be a diagnostic fee of $ 32.50. I readily left the laptop with him and prayed.
On the 6^th day of Cristian working on my computer, I checked in and he successfully recovered the data!!! I was in SHOCK… I went in and paid the $ 200 plus tipped him an extra 20. He even held the data on an external hard drive so I could have my laptop restored at the Apple store, then brought it back to him and he did the work of transferring the backup back onto my laptop FREE of charge.
You can NOT go wrong with this business. I STRONGLY recommend this business and highly recommend working with Cristian.

Friendly local biz… great customer service… convenient!