I’ve been going here ever since I was a child and I’m happy to share that the people here are very welcoming. Every time I come here I’m always more nervous than I should be but I leave with a smile every time. I may forget to floss everyday and hate that a needle is coming my way when I have a loose tooth, but afterwards… I know the visit was necessary and beneficial. Dr. Edwin never fails to remind me to keep brushing AND flossing and always gives me a toothbrush at the end of every visit. I wouldn’t go anywhere else. Dr. Edwins office has always been friendly to me with no complaints from the rest of my family(:
Beverly R.
Classificação do local: 1 Fremont, CA
I really hate to write such a negative review, but when it comes to your overall health and your smile, I feel I have to warn others. This staff and office is the most unprofessional and unhygienic dental office I have ever been. Rather than rant on and on about this, here’s a list of why: 1. The dentist goes out to smoke, comes in and drags the scent of cigarettes with him. I am not a smoker, cannot stand the smell of smoke on me, or someone who is about to stay in very close proximity of me. I’m sure many patients feel the same way. 2. The front desk staff is constantly chatting away about personal things. Do they not know that there are patients just a few feet away hearing all the details about the party they just attended and how confirmation in the Philippines is so much easier than here in the states? 3. When I called them back for information they asked from me, the lady at the desk asked for the spelling, then said«i’m sorry, can you repeat that because I wasn’t paying attention?» WOW!!! Now to their work… 4. Prior to coming to Dr. Reyes’ office I have never experienced sensitivity of my gums. When I went there for my first cleaning with them I had to raise my hands multiple times to tell them I was in pain(during just the cleaning!!). After that visit, I’ve experienced the same sensitivity daily. 5. When I returned and told them of the pain, they said that it was because I brush too hard. I admit I do brush hard, however why did the pain start during my first appointment with you? 6. The dental area is diiiiiirty and cluttered, with wrapping paper under desks and paper towels on the floor. 7. Their big instruments such as the lights over head have those plastic covers on them that are suppose to be changed in between patients to prevent the spread of germs. I noticed they don’t change those. During my last visit I noticed that prior to the start of my cleaning there was already splatter on those covers. I know it wasn’t from me because I just sat there. I’ve given them two chances to keep me as a patient but twice they’ve failed. I highly recommend you not waste your time and avoid their unsanitary office.
Leilani S.
Classificação do local: 1 Union City, CA
I went to Dr. Edwin Reyes and I would NEVER go back to this place. It was my first appointment and I came 10minutes early to fill out paperwork, then I had to wait another 40minutes before they finally took me back to see the Dr. The office is small, very cold, and not clean. There was dust and clutter all over, and the furniture was old and dirty. The chair they put me in wouldn’t even work. The staff was speaking another language in front of all the patients, and it made me feel uncomfortable to not know what they were saying. Once I got back to see Dr. Reyes, I don’t feel like he did a thorough examination, and I wouldn’t feel comfortable doing the dental work he said I need. I plan to go to another office. I can’t believe this Dental office can’t even keep it clean or clean up dirty and broken furniture and supplies.
Kathleen J.
Classificação do local: 5 Hercules, CA
i have been going to dr. reyes since my first tooth. been going to him at least 21 years now. pinky the receptionist is always soo friendly. and they give you a toothbrush after each cleaning! if i could give 4.5 stars i would… why…b/c i am still traumatized as a kid when dr. reyes would get mad at me for eating to much candy… but he was only lookin out. and now b/c of him i have me some straight pearly whites that them boys love to see! :) and im sure they will last me a lifetime. no dentures for me anytime soon baby!