Facial Plus Union City

I’ve been coming here for 1+ years now. My original esthetician was Heidi but she went back to China. Now my go to girl is Annie. She’s patient and does thorough extraction. I buy packages since it’s cheaper in the long run. The facial is 90 mins and includes eye brow shaping, threading upper lip. I love the massage, masque and the microdermabrasion. They use all shiseido products. Once every 3 weeks to keep my skin feeling fresh and clean

This place gets the job done. I’m a regular here, but I only come every few months because that’s all I ever need! They are pricy, but reliable. For that I think it’s worth it.
Pros:
— The facials WORK. Pimples, closed comedones, dull skin, uneven skin… it all goes away after a visit. My skin is always so clear and glowing afterwards, I always get compliments even though all my makeup is off.
— During facials they offer to do my eyebrows at no additional cost, so of course I’m down with that.
— They use Shiseido products, which I love.
Cons:
— It can get loud. The walls are ridiculously thin and I can often overhear conversations in other rooms as well as a bit of the crowd in the Tapioca Express next door. I don’t mind this sort of thing, but it’s not an ideal place to go to relax, if that’s what one would look for.
— the cost. I definitely don’t come here as often as I would like because I don’t want to shell out $ 80 dollars too often.
I’ve also gotten the eyelash perm, which honestly wasn’t bad at all. But I wouldn’t pay $ 50 for an eyelash perm again no matter how good it was since it’s not that necessary to me anyway.

The lady that worked on me was Annie. She was very friendly, courteous, pleasant to talk to and she really knows her job very well. This was the third time I had my face done in this place, the first two, done by the same lady was not remarkable, I did not have any point of comparison. Now I know what a great facial is like, and Annie gave it to me. I will definitely go back to her.

Facial Plus is the place that my mother and I always get facials at. This is basically like our holy grail facial place and we tried other places before, but we always come back here. The overall place is pretty clean and nice. The facials are a bit expensive though. The entire staff is very friendly and they are such a kind group of people. The facials and massages here are nice and relaxing. Here at Facial Plus I do not have to worry about any interruptions from outside and I could just kick back and relax. I love Facial Plus and I would definitely recommend it to you if you are looking for a great place to get a facial at in the Bay Area.

This review is way over due. I am just too lazy to write reviews for these good business sometime, lol.
I started to go in there back more than10 years ago, when they first started business, I think. The owner Julie and her stuffs are always professional, make me feel their service is well done each time. For the last few years, I have always go with Heidi since my first facialist left. She is an excellent facialist, I always feel my face is fresh and soft afterward. Their service is not the cheapest one, but it is worth it.

My gf took me here and treated me a facial. I think it’s just the basic kind, but the lady told me it’s $ 80 for 90mins for one session. Quite expensive!
I think you can get the same kind for nearly half of the price at other places. The facial itself is decent. Like i said it’s just the basic kind, can’t go wrong with it. If I knew better, I wouldn’t ask her to thread my eyebrows. Not as defined as I want.
Would I go back there? I guess their price answers the question…

Pretty decent facial. The massage was not well done and the blackhead extraction was more painful than normal.
It’s also pretty expensive for a facial. $ 80 for 1.5 hours.

I went here some time ago and was pretty sure I would never return, given what happened during my last treatment and the fact that these days, my St. Ives Apricot Scrub /​Dove Beauty Bar regimen seems to be working just fine… but recently, they sent me a thank-​you note for referring them to a girl I went to school with. The only thing was, I haven’t spoken to that girl in years. Weird…
… but said thank-​you note also included a card that gave me $ 20 off any service of my choice!
I guess it pays to vaguely remember people from your past. I might just use this for a basic refresher!

Vivian is my facial girl and I love her!!! My very first facial with I felt like she was kickin’ my face into gear and I was under DESTRUCTION!!! She definitely cleared out all my problem spots and gave me the best facial and neck massage ever!
They are very organized in keeping their clients’ appointment by the day before phone call reminder. There is one time when I forgot I had an appointment with them and without that call, I would totally miss my appointment!!!
Going back to Vivian, she gets to know her clients like how she got to know me. She engages herself to the life of the client as she gives them the best facial experience.

I called and got a same day apt, when i went my skin never felt better. I love that they have sunday hours, and at a great price.

I had my first facial with them last year. The service was ok. I don’t know the name of the person who gave me the facial that year.
However, two weeks ago, I came back and I had Annie. She’s sooo great! She really puts effort so that you feel pampered. Even though I just walked in that day, they still accommodated me. The price wasn’t that bad too plus I really feel more relaxed after the facials.
I would definitely come back again and always ask for Annie.

My bests and I stopped by today to inquire about a Shiseido product I wanted to purchase. As we were walking out, the owner thanked me for my Unilocal review and said that she sent me a coupon for my next facial as a token of her appreciation — YEEE! Anyhow, she also promised that the next time I get a facial, she will put me in a room away from the wall shared with Tapioca Express so I don’t have to endure the throbbing base music that filters through the wall… Ok, if that’s not excellent Customer Service, then I don’t know what is!
Can’t wait to get my next facial! Maybe I’ll get the oober delish Mango Tapioca first and tell them to keep the music down my damn self.

Ah. but alas I must find a new facial place =(
That’s unfortunate because during the last facial I was getting I was thinking to myself I must update my review and give them 5 stars because I’m really loyal to this place.
Their prices went up!!! =(It’s now 80 dollars as oppose to the 70. I know supposedly 10 dollars isn’t much, but that’s without tip and I’d really like to be able to tip them well you know?
I also had an embarrassing situation where I asked the cashier to give the tip to the lady who performed my facial and it turned out it was her =X. HOW EMBARRASSING. It’s honestly not my fault my contacts were really wonky and blurred everything I saw…
nonetheless, the place is great, but I’m ending my 3 year relationship because the price is just too steep for me =(too bad.
But they did an awesome job with my gross dirty nose filled with blackheads. EW.

Pretty good facials for their price. $ 70 for 90 mins facial. I had Wing… she was quite nice and attentive. She did everything according to the needs of my skin. She said I had acne so shedidn’t scrap too hard nor squeeze too hard to get the pimples out. She said it’s better to go without the face massage in case it aggravates my redness further. SO i thought she was very attentive and did everything to meet the needs of my skin. I hate it when i go to Lavendar Spa where Jane would scrap, scrap and scrap like crazy and I come out with redness all over my face.
$ 70includes a facial, upper shoulder massage, hand treatment and eyebrow shaping. I have to say, she didn’t really shape my eyebrow much… just pluck a bit here and there… but overall, i had a good experience.

This place is awesome! I actually live less than 5 minutes away from here and pass by it all the time, but never really thought to try it out until I saw all the reviews on Unilocal.
My facialist, Wing, was great. She was very gentle, and explained everything she was doing since it was my first time there. I loved the fact that threading was included. I was planning on doing that somewhere else that day, but she actually did a better job than where I usually go!
$ 70 for a 90 min. facial including a hand and shoulder massage as well as threading… I am definitely going to become a regular! I referred my friend to this place and she loved it as well. =)

Last weekend was my weekend off. Since I have no good company lately for some great nightlife (yes, consider it dead!) i decided that weekend money goes to some self pampering time (70% of which my skin receives generously) with my fave lola.
H has recommended the place a lot and so has ta mils. And another cuz of ours. Hearing the feedbacks, i let them talk me into it.
Products: The Chinese owner sells only Shiseido. From toners to moisturizers, day cream, night cream, SPF creams and sunblocks. Thay also have eye fluids for puffiness and everything vanity brings these women consumers. a product costs a minimum of 50 dollars and ranges up to 175 $ max for the 50 fl.oz. tubes or bottles. And given you would buy the whole package of vanity supplies for only the face, be prepared to shell out at least $ 350. The price is ok since Shiseido is known to be effective in a months time. (the price would tell you its a fact)– and for people who think physical appearance is an investment, choosing these kikay stuff is not an option.
Service: My service was great. This chinese woman speaks bad english but has been very courteous. Customer service was a 9. Its not a spa place so dont expect the place to be all lush, ladies. The service is what counts… They heat your arms and hands with some kind of steam to probably soften it (good for circulation) having all the lotion lathered. they have fresh smelling linens above and below you, the time is approximately 90 minutes for $ 70 dolllars (not bad), gives you a good neck and shoulder massage and you hear good music while they do your face.
Is it clean? Well I believe so. Or else they wouldnt pass the CA QA standards i guess.
Rooms: They have very small rooms, not inviting but privacy and cleanliness was ensured. Even the front where you wait was too congested.
Yes I cried when they did my pores. It was hella painful!!! the woman kept stopping coz I was smiling with tears coz it really hurt! It was tolerable after the first 20 minutes but no complaints really, coz theres a price for vanity. Always.
But for customer’s sake– never start your service with asking (In Chinese tone Ching Choi La,) «What you need facial fo’? You so lucky you skin look good!!! –if u dont want them to debate in their mind if they really need your service.

I’ve been coming here for facials for over three years. If you are looking for a spa experience, I wouldn’t recommend coming here. However, if you prefer Shisheido products and really dislike salesy facial experiences, this might be the place for you. The rooms are clean and rather spartan. It can be a bit noisy if your facialist leaves the door open or some really loud women are yakking away in the front of the store on their cell phones. I generally like Shisheido products and feel that their line works better for me than other spa lines. Other lines tend to be really harsh and end up irritating or burning my skin. I have found that this place actually listens to me when I tell them that my skin is very sensitive and to use gentle products on me. Also, it could be that Shisheido’s line is formulated for Asian skin types.
The facials are currently running about $ 70 for a 90 minute session. This sounds a bit on the expensive side, I rated the pricing as moderate since most spa places do run considerably more for a 60 minute session and don’t generally include a hand treatment, a neck/​shoulder massage, eyebrow shaping, and upper lip threading. Yes, this place does threading, which is really not that easy to find and especially thrown in a part of the facial. So, if you consider that eyebrow or lip hair removal generally is sold elsewhere a la carte, you are looking at a decent pricing.
You must be forewarned that not all facialists here are equal. I have had a couple of «less than motivated» ones. My favorite one, Kim, moved away a year ago. I would recommend avoiding anyone that you get that tends to «abandon» you for long periods of time or fails to massage you or do the hair removal. Like any business, there are the good workers and the ones just clocking in. I don’t really care much for Irene. Wing has been better. I am still looking for someone that was up to Kim’s standard. You can request a specific person when you schedule your appointment. Having seen positive comments on Angie, I will look into trying her out.
A brief note, if you like doing facials are a frequent basis, they do a have package, you can buy. Last time, I checked it was $ 300 for 6 sessions that have to be used within 6 months.

OK I went here after the other place I used to go to for facials kinda messed up my skin with scars… First facial here was absolutely awesome. The environment isn’t the greatest, they leave the door open, it’s very noisy, and they don’t have the greatest products. I don’t remember who did my first facial, but I got several compliments. I just went in for my second facial and she didn’t do squat! She didn’t even clean well, and just put on a clay mask for most of the time. Her massage movements felt very rushed. I was really dissapointed.
And then she asks me if I would like to purchase a $ 300 package. I said no, maybe next time. I guess it’s back to searching for another place… sigh…

I was not particularly unhappy with my previous facialist, she was cheaper at $ 35−40/session, but her gossippy ways and catty manner got to me so I decided to explore new options.
Facial Plus was a questionable alternative at first, at a steep $ 70/​session. I came doubtfully but left a true believer. Well, the first time was pretty good I thought. She was decent, threaded my brows, and gave me a partial shoulder, head, hand massage besides the facial itself. My skin felt refreshing and soft.
I came back again after a few months. My skin had been breaking out in a couple of areas and I needed help. I got a lady named «Wing», who is pretty new, she was sweet and semi-​talkative. She had a gentle touch, I really enjoyed her head massage and face massage. What I liked best besides the facial (which was divine), was her manners and suggstions on my skin. She explained the products she used on me and suggested perhaps I was using oily products that caused my breakouts. She wasn’t salesy at all but had great knowledge and experience.
I definitely recommend this place for a thoroughly satisfying facial experience. The price is a bit high but it’s well-​worth the treat every 2 months or so. My skin has been glowing since and I’ve been getting some compliments on it already!

Like the previous poster, I’ve came here about 6 times and each time I’ve loved the way my skin feels after my facial! My face is soooo soft and smooth. It’s awesome! I come here every 3 weeks to get pampered! Also the facial is sooo relaxing that I almost always fall asleep during the soothing mask portion. My favorite person here is Angie because she’s awesome with threading and shaping your eyebrows! I don’t think I’ve loved my eyebrows more! This is all included in the facial! :) They also treat your dry hands and give you a semi massage to relax you during the facial.
Also they’re not pushing sales people like my previous facial lady who always tries to sell you stuff while I’m half asleep during the facial. haha! You can buy a 6 facial package to reduce the price and also you get some store credit when you purchase products there towards a free service later (like waxing and etc). For sure this isn’t a fancy place but it’s close to home and the people are excellent!
I highly recommend this place!