The Humane Society’s Pets Fur People

We came in looking to adopt a dog. The staff was beyond helpful and very honest with us when we were asking about particular dogs. We have two small kids and a small dog so it was important that we found the right dog for our family. They allowed us to bring our dog in for a visit with the new one to make sure they liked each other. It’s very obvious that the staff cares about the animals. While we were there we saw employees spending time with the dogs, we saw one that just finished getting a bath and the kennels are inside/​outside so they aren’t stuck in the heat all day. The dog we adopted is perfect for our family. She’s great with my kids and our other dog. The staff went out of their way to help us find the perfect pup for our family.

I wish I could rate lower. These people are so concerned about lunch, even if it means losing an adoption. And the owner reserves the right to refuse an adoption if you are bi-​polar or depressed without a note from your doctor AND EVEN THEN he can turn you down if he feels like it. Asking for a note from a doctor about a disability is ILLEGAL. Unless that disability means the animal cannot be cared for, they have no right to request it. Feeling sad and crying from loneliness does not mean you are incapable of having an animal.
After being called crazy, my sister ran out crying. The man insisted if she was on medication (which she is not) she could quit it and harm the cat (which she would never do, we have a dog. She wanted a cat of her own, since the dog was mine.) My sister is completely sane, just wanted a fuzzy friend to care for to help the sadness.
Rolling eyes, laughing in the face of someone who is completely devastated at being denied an animal after doing everything right was completely unprofessional. After explaining ESA to the man, he seemed to understand why a note couldn’t be provided. Still, he wanted a note or no animal. But then goes on to say he doesn’t let UT Tyler students adopt his animals anyway.