SleekHair

Note: This review is strictly for my experience buying from them online.
It has been a literal disaster. I don’t even know where to begin.
Positives: They have really good prices on cosmetics and a fairly good selection. That is about where the positives end.
Negatives: I am so happy I paid with Paypal, because they were the only ones who contacted me at all about the status of my order in any capacity. After a week of waiting with no communication from Sleekhair, I finally sent them an email. After a few days of no replies from the email, I decided to call. It took me a very long time to actually communicate with a human being. I gave her my info and she informed me that 2 of my items were on back order and they sent me an email informing me of this (and of course they hadn’t). I informed the customer service agent that I wanted them to ship what they had and cancel the items on back order. This was three business days ago, she stated I’d get an email with shipping info, and, you guessed it, I haven’t received anything. This has been beyond frustrating. I am now currently trying to speak to another human being and I cannot.
I am really disappointed in this whole process. I will not be buying from this place ever again.

I came here for an event, and I had no idea that this place exsisted! I love the prices they have on Morphe, seriously unbeatable and I am a lincense cosmetologist! The customer services is super good!

There are no words to express how amazing the customer service is here! If you want a high quality experience visit here!!! They have lots of brands to choose from, I can’t get enough !!!

I ordered Olaplex conditioner online and a week later, after I didn’t receive it yet, I noticed the shipping address was old, from 3 years prior. I emailed customer service and within 24 hours, I got a response with a new shipping delivery notification. The package was sent overnight with no hassle! I am so pleased with the fast turnaround and excellent customer service from Shelby. THANK YOU!

I have been shopping here for years, but loving the growth! They have beauty expos, an expanded showroom and make up demos too! And the swag bags with beauty giveaways are frat to help you sample out what you want to try!

So I’ve never heard of this place before but as you can tell by my stars I had a good experience. First off the place is a warehouse and as you can see they have a pretty good size show room where you have access to sample the products (always a plus). The lady at the front desk (I forgot her name so sorry!) was an absolute doll! I had made my order so difficult right after she put in an order for me, I even returned both items as soon as she brought my order up since I apparently couldn’t make up my mind. This place is an absolute hidden gem! The have amazing brands (chi and redken) and as you know these are usually only given out to those with a license. Absolutely love this place and will go back!!!

I love this place! They literally have everything and anything you need! The service was the best and they helped me every step of the way. I will always come here for any of my beauty supplies!

Horrible. This company’s customer service is non existent. I’m still currently trying to get a hold of them to receive my item that was never delivered to me. I’ve tried every single method to get a hold of them. Sent multiple emails, calls, even contacted them through Instagram and they still don’t respond or return my emails/​calls. I have ordered from them before but this will definitely be my last. Who knows if I’m even gonna get the stuff that I paid for.

I never write bad reviews but I just had to for
. Buyer beware! I bought something on their website months ago. One time purchase. They randomly charged my card months later, & to this day I’m still fighting unauthorized charges. They claimed they were ‘back orders’ & that they reversed any unauthorized charges to my card. Well, they never reversed the charges & kept claiming they did, so I have to go to my bank now to file fraud, cancel my card, & apply for a new one. What an unnecessary nightmare. Maybe their actual walk-​in store is ok, but don’t buy online or give them your credit card info, as they will keep charging you for things you never even bought and then not even have the courtesy to respond. Very unhappy! This is not the way to run a business.

It was my 1^st time here and I received the best costumer service ever! Very helpful. Looks like they are setting up to become an actual store. Slow progress but it’s coming together.

Stopped in here today to exchange a canister of hairspray that didn’t work. Also by checking in to this business they give you a little goodie bag filled with beauty product samples.

Awesome client service! So much to choose from! Everything I need from beauty to hair, great selection for nails too! Very generous with samples and product knowledge!!! Thank you!

Awesome customer service! Great products! Very affordable and easy to shop online! They always have great coupons and specials! I love following Sleekhair on Instagram too! Thank you to all the ladies at the front! Sleekhair Rocks! Shop here and you never have to deal with parking at the malls & shopping centers!

I googled «morphe fan brush» and at the top of the search engine it had three different options from
, I was like hmm never heard of it it’s probably just for cosmetologists. I was torn looking back and forth at different amazon sites when I decided to go back and click on it, i’m so glad I did! I found so many great products (la girl cosmetics, sigma brushes, morphe brushes). As I was checking out I saw the option to pick up in store & i’m so glad I did, it only took 2 days for it to be ready. The three girls in the office were seriously SO nice. Also, you CAN place an order in store so that’s pretty sweet. I will definitely order from them again.

This place is awesome I came for the first time here and I’m very happy that I found this place. Finally Got my morphe eyeshadow palette 35P and 35O :) u can order online n pick up ur order in store within 3 hours, walk in is welcome too. The staff is more than wonderful they helped me a lot. I would definitely come back again to pick up more goodies

LOVE LOVE LOVE. Let me just tell you, that I am in love with this place for two reasons and two reasons only. Free pick up within three hours of your order, and they sell pravana! I normally get my hair professionally done at a salon where turning my hair purple with pravana vivids usually runs me about 140 $ but sleek hair sells it for only 10 $ and you don’t even have to pay shipping because you can pick up the items yourself in Tustin (15 minute drive from UCI).
As a first time customer I was extremely surprised that items could be picked up within three hours of your order and since I needed a six month supply of pravana I decided to order and pick up after visiting my old roommates. To my surprise the lobby is a sample room where they have a display of items they sell on their website, that you can try on! The girl who greeted me even offered me to try samples and was extremely nice! I had no idea what to expect since I had never purchased anything from them nor did I check Unilocal reviews before I hit buy so this was a very pleasant surprise for me. I was in and out in three minutes, only took that long because I was mesmerized by all the pretty things! I will definitely order more items from them in the future! Kuddos Sleekhair!

This place is awesome they sell morphe L. A girl & BH cosmetics the area to browse is pretty small but they have A lot of nice stuff and the girl that was taking to me about the boxes they have for sale that has little stuff in it was really nice I can’t wait to come back and purchase stuff

Buyer beware!!! I’ve been a customer for a few years now because I’m too lazy but have just made my last purchase from sleek hair. The last few hairspray items purchased didn’t have nozzles that worked. Product leaked regardless of regular soaking or rinsing. Save your money and time and purchase elsewhere.
Products seem to consistently be defective or perhaps fake.

This is the only place where I will buy my hair products from. They have always been quick with orders I have placed. A couple of times I thought I would try somewhere else, just because sometimes you can find a cheaper price elsewhere. However, I have learned my lesson as time and time again I either receive counterfeit product, damaged packaging, or in one case, halfway used product for a new item! Anyway, they are always running sales so it’s always a great incentive to keep shopping here.

SleekHair hosted an event recently where I got a swag bag filled with nail polish, hair spray, and tons of other beauty products. I was able to sample products at various booths. The only drawback was the event was crowded and there was a wait at some booths. For all the freebies though, what’s not to love?!