Sierra Vista

Avoid it if you are not planning to move next year when they randomly increase the rent! It is a decent and relatively quiet place but they increased the rent by nearly 15% this year cause they can.
Pros: polite management, relatively clean and quiet area neighboring a nice Golf course and a beautiful small park.
Cons: ~15% increase in rent this year, Kitchen appliances are very old, very small Gym, Jacuzzis in community area are not well-​maintained, there are a few very noisy Harley motors in the community driving with loudest rock /​heavy metal music level you can imagine.

I lived here for 2 years with my wife and we loved it.
— staff is incredibly friendly and professional. All maintenance requests are taken seriously and done in a timely manner
— responsiveness of the office staff is great. They have an open door policy and will take care of your needs.
— you’ll notice that the property is incredibly quiet. It sometimes does not feel as though you’ll ever see your neighbors.
We moved to accommodate our newborn. But if that weren’t the case we would have stayed longer.

I moved into Sierra Vista the end of May and needed a place fast in a specific location because of my children’s school being nearby. I went to the rental office not knowing what to expect, and I was amazed at the awesome people. First, Connie showed me the apartment and property which looked great. Two pools, really nice clubhouse, everything maintained nicely. Then the rental application was all completed online within a few minutes and was very convenient. While at the rental office I met the manager Sherrie who is great and really cares about the residents and community. I ended up needing to speed up my move-​in date and had no problem thanks to Sherrie and the maintenance guys accommodating my new date.
Since living at Sierra Vista I have met great neighbors and am amazed at how quiet it is. I had an issue with my kitchen sink clogging within the first two weeks and they came out the same day and fixed it, super professional and friendly. I am currently in a studio and am thinking of moving into a 1 bedroom den for more space with my kids, as I have decided I want to stay at Sierra Vista long term.
It is in a great area near the Marketplace with many restaurants and shops. I feel very safe as well, which is very important obviously! I would definitely recommend living here to anyone.

I lived here for 1 year and have nothing but positive things to say about my experience. The only reason I moved is to live with with my boyfriend at his place. I rented a 2 bd/​2 ba with a friend and it’s the perfect layout to share with a roommate. The apt was dual master, so we each had our own bathrooms and walk in closets, and the rooms are on opposite sides of the apt with the living room separating us, so we never felt like we were living on top of one another. The kitchen was pretty spacious for an apt with tons of cabinet space and full sized washer/​dryers. They do a lot of little activities for residents like yoga by the pool, a taco guy every week, massages in the clubhouse, etc. They definitely go above and beyond to make it feel like a community. Anytime I’ve spoken with anyone on the office staff, they were extremely friendly and willing to help with whatever I needed. I travel for work quite a bit and on 2 occasions, I spaced on the date and that rent was due. They sent me a text both times on the 3^rd (before I would incur a late fee) to remind me, which I so appreciated. The only downside is that it’s not cheap by any means to live here, but honestly it’s comparable to the area. I couldn’t personally afford to live here alone, but that’s the whole reason I had a roommate. Having said that, this is the best apartment I’ve ever had. It’s in a great location with lots of trees, I never felt unsafe, it’s close to shopping, dining, movies, a park, etc. The staff was fantastic and I never had any issues with my neighbors. I would recommend living here to anyone!

Leasing office lady is rude as hell. Comes banging onto the door and starts accusing me of stuff i didnt do.

Pros:
1) maintains — all of the staff work their ass off, Manny the Brazilian that never sleeps is great, and victor the maxican that always laughs
they are very professional and fast when it comes to malfunctions in the apartments
2) location — best location right next to the hwy 5 and 261 and next to the marketplace for all the lazy among us
3) neighborhood — quiet as death, very pretty place to look at and all of the neighbors keep to themself which is good because none of them are really interesting to talk to expect some specific normal neighbors
4) leasing office — very nice and professional, as a first time renter Thomas (the guy that for some reason is always happy) and Sherrie (I call her the normal one) helped me a lot with every step of the way, also with personal things
Cons:
1) price — holy hell I pay 1,445 $ for a studio apartment which I think is ridiculously expensive, however I came from San Francisco and I used to pay 2000 $ for a studio apartment
Oh and Also if you break the lease you have to pay 4000 $ so good luck with that
2) the swimming pool could be cleaned more often unless if you like swimming in leaves
Also I think that there should be a ping pong table here
3) some of the neighbors are in a state of mind that the leasing office should help them to interact with other neighbors for their career, and that the leasing office should also do community functions for the neighbors when their bored
In my opinion — if the neighbors don’t have a life, or if their business isn’t succeeding they shouldn’t blame the leasing office

Grant and I feel this apartment complex gets a 3 out of 5 stars. We base our review on the: price, quality, customer service, maintenance and location. This is based on 2 years of residency with the complex.
Cons:
Staff: Other than the actual manager the staff has changed a lot since we first moved in. Personally, we do not care for the assistant manager Thomas. He always will forget the things we called about or flakes off the things he tells us he will do. We have called about issues that happen in a apartment (ex: sink, shower etc) and he always has that can do voice of «Yes, I will get someone out there.» and no one will come. He probably is a great person but for being an apartment assistant manager I expect more. I just feel Thomas is very fake to the residence and he doesn’t understand how to maintain good customer service longer than getting someone to ink up the lease.
Price: I know it is a Irvine Company Property but it still costs a pretty penny. We pay a very high price for the place we live. I love where we live but the price can really be difficult for some people to afford to live here.
Shower/​Bath: First, it was sad to see my husband take a shower. He is 6 foot tall and he doesn’t fit in the shower. He can see above the shower itself. There is no way to have something to cover it all unless you create your own shower curtain and hang in from the ceiling. I do not have this problem but I do wish the bath tube was larger. I love bubble baths but it is pretty tiny. Wished it was bigger but not a deal breaker for me.
Washer/​Dryer: The washer and dryer are wonderful to have but it is in the dining room with a pull out thing to close it but you can hear it in the apartment when it is on. Again, it stinks a bit but not a deal break. At least we have a laundry area and it is full size machines as well.
Patio/​Cover: The third floor has a great view but there is not cover over the patio. So when it rains the whole patio gets rained. We need something to cover it since we have a little dog who needs space. It has been difficult trying to find a cover that works.
Pros:
Staff: The one person we love so very much is the apartment manager, Sherri. She is amazing. I cannot say enough wonderful things about her. She actually lives on property so everything is always amazing and fixed quickly. If she ever leaves this complex I think we would jump ship pretty quickly. I have seen her walk her dog and we have talked about small chatter and it’s great. I truly believe she really does value this place more than her job since she lives here.
Safe: This location is a place where I feel is safe. I have met some wonderful people here and there and love how safety never feels like an issue.
Maintenance: Let me tell you one thing. The guys who work here are truly amazing. They are all so kind and sweet. Every morning when I take off they always wave and are super friendly. They never make me feel bad when I do have an issue. These guys work so hard and I am so thankful for them.
Location: We love the Irvine area and living in Tustin has helped shave off some of the costs. I actually sometimes forget we live in Tustin over Irvine since that city is literally across the street.
Overall: We are very happy with where we live right now. Will we resign after this lease? Who knows. We want to be able to buy a home by the time our lease it up. It has been overall it is a good experience and I appreciate the employees who really make this place worth the amount you spend.

The maintenance service is always great and fast. We had experienced A/​C problem several times, but the maintenance guys were always friendly to get our A/​C worked. Actually, the whole team is AMAZING!!! Regarding any issues (rent change, maintenance problem, security, etc), they help people quickly.

We have been living here for past 11 months because we signed the lease and we are very happy so far. Our first experience when we came to check the apartment was a pleasant one. Connie was super friendly and was genuinely helpful. The manager is also very nice and friendly.
They have a golf course right next to the complex which gives a very pleasant view.
We have never had anyone complain when we have our friends over and it gets pretty loud.
We live in the third floor and there is no elevator so it is something we should have considered before moving in.
They assign a garage to every apartment and finding open spots is never a problem.
Gym is very small and their pools are only 4 feet. But they have 2 pools and three hot tubs, which is really nice.
Their business center has only one computer but they allow you to print.
Club house is really nice and cozy and can be rented as well.
Their maintenance staff is probably their most valuable asset. For every maintenance request they always come on time and they are always courteous. We have requested them to mount our TV on the wall for free, fix our clogged kitchen sink, teach us how to open the window, turn on the heater. They are very efficient and helpful. We recently misplaced out garage remote so we called them at 7 am in the morning on a Saturday to help us access our garage by entering the number. They were right on time and helped us get through.
They even helped us with taking down out TV mount, change the filter for AC and so on… The manager always makes sure to ask if there is anything they can do every time we call the office. They provide above and beyond customer service experience.
It is a very quiet neighborhood and there isn’t much happening. The trail is really nice for walking and it is close to Irvine/​Tustin Marketplace which is pretty nice and upscale.
It is a bit pricier ($ 1700 for one bed room) so we are moving out but I would highly recommend this place to anyone.

Thomas and Colin were great helping us go through the rental process. We are excited to move in and begin a new chapter. Love where you live!

I lived here from Oct, 2013 to April, 2014.
This has to be one of the best places by far to rent from.
Moving in was easy, thanks to the excellent staff working there. I have nothing bad to say about anyone that works there. Everyone was more than friendly and did everything they could to make sure we were satisfied. They even liked our dogs, that I sometimes don’t like.
The neighborhood is AMAZING, and next to the complex is an open grove to walk.
The pool was a bit cold at times even though they said it was heated, but that wasn’t really a problem a couple of beers couldn’t fix.
I didn’t expect to get any of my deposit back, and actually thought I would owe some. Turns out, they gave me about 80% back besides the standard cleaning fees which I am happy about.
I would rent here again any day…

Connie Zieman did an absolutely fabulous job helping my husband and I with our relocate.
Not only did she have a few places specially picked out to show us, she knew what our needs were. And she was ready and waiting for us when we arrived.
I would highly recommend her, Sherry and the entire Sierra Vista staff to anyone looking for a new apartment home.

The team on Sierra Vista always helps me out, as a resident for several years. The latest was I lost one of my favorite earing down the bathroom sink drain, and Manny Lara had no problem retrieving it for me, leaving no mess and letting me know by a visit note on what he worked on for me.
Thanks, guys. # 92

My boyfriend, his cousin and I moved in a month ago and we are literally in love with this place! The service and hospitality the office and maintenance staff has shown us has been superb. And not just in comparison to the hellish experience we had only just walked away from at a complex in Orange, but because Connie made us feel like family when she moved us in. She did everything she could and more (with some help from Sherrie) to ensure we were comfortable and Rick and his team fast forwarded our «not yet ready» unit within 24hrs and have fixed everything we have asked for since– everything.
Yes, of course, the area is great with the trails and shopping and such but the real reason this complex is so amazing is the staff who truly care for their resident’s happiness and well-​being.
Oh and another plus… there is always parking available!

I have lived at Sierra Vista since February 2013 and absolutely love it! The staff is friendly and super helpful and the view of the golf course and lemon grove is spectacular! I would recommend this complex to anyone — families or individuals. The maintenance staff mounted my TV for free! They are dog friendly with plenty of paths and trails to take your dog on long (or short) walks — they even have bags placed throughout the area to clean up after your pet. Very convenient location off Jamboree — close to the toll road and 5 freeway (405 is not too far away either). They host monthly cooking classes and weekly yoga for $ 10 — very reasonable! It’s hard to get bored here!
Sherry is the property manager — she is phenomenal! She lives in the complex so she goes out of her way to make sure the complex is looking its best. The leasing team (Connie and Kevin) is awesome as well — they actually remember you and are honest with what to expect. I LOVE the maintenance crew — Manny and Rick. They are amazing! They have painted accent walls, fixed my door (it faces the sun so it warps from the heat), fixed my pantry door (it kept coming off its track), mounted my TV for free (they even used their own screws and bolts), sprayed for ants twice (free of charge) and offer to help me carry groceries (I live on the 3^rd floor). I greatly appreciate the level of customer service they offer here and am impressed by the rate of efficiency. Everything I have asked for has been done that day or the following day.
The biggest downfall for me with living here is that the traffic off of Jamboree is pretty bad due to the shopping center and the construction going on. Parking can be a challenge if you get home after 7:00PM most days. I chose to move here because they don’t enforce a parking regulation (we have three cars and keep the unused one in our garage) and I think a lot of my neighbors either don’t use their garage for parking or have a third vehicle as well so if I go out and come home late, I have to park on the complete other side of the complex. I also dislike that there aren’t elevators since I live on the third floor, but it keeps me active and I hate the gym, so it works for me.
Overall, this has been my favorite apartment I have ever lived in — and I have moved nine times since 2005.

This review is mainly for Kevin who helped us both times when we went to visit Sierra Vista apartments. My bf, roommate and I first came to check out Sierra Vista in April because we wanted to get a head start on the living situation for when our lease ends in July. Kevin helped us, showed us around and we loved the apartments however it was out of our budget. Kevin asked us our price range and gave us a brochure with all the Irvine company apartments and starred the ones that were in our price range that he recommended.
A month later, situations changed and the bf and I decide to get our own place and so once again we decided to visit Sierra Vista, and who to help us out but Kevin again. Kevin actually remembered us and even recalled the bf’s name which was very impressive. He showed us the studio and asked us what we were looking for in an apartment. Based on what we told him, Kevin recommended a few places he thought was the bang for the buck under Irvine company. He even made calls to those apartments to set up an appointment for us.
Overall, Sierra Vista is lovely with a great environment and very nice apartments, however the studio is not washer/​dryer included which was one of the big things we were looking for. Hence we decided on a different apartment.
Kevin is the best! He is honest, down to earth and helpful! He won’t look down on you based on your budget and he actually tries to help you find an apartment that is suited to your needs and within your affordability range.

Is there a sixth star?
Disneyland may be the happiest place on earth… if you’re 10 years old… but for the rest of us who have been forced to grow up quickly in todays economy, it’s Sierra Vista in Tustin CA.
Certainly if you’re newly married to the love of your life, you’d love where ever the two of you lived. But if involuntary downsizing, the economy and health issues, «forced» you out of your, «homeowner» life style, you’re not going to be as easy to impress.
Sure, I claimed to my friends that my washer-​dryer combo must have been made by the EASY-​BAKE OVEN team, but guess what? I’s NOT a toy, works very well and is NOT OUT IN THE GARAGE! Who knew?
The water pressure is better here than any home I’ve ever owned and the dishwasher is amazing. I was worried when I saw it did not have the 27 settings as my former one did but, seriously, it gets anything off of anything!
They shouldn rename Maintenance, «Concierge Service». That’s how responsive they are here.
When I moved in I thought, «Okay, Kevin was very helpful but now that I’ve signed up he probably couldn’t pick me out of a line up!» Then I met Sherri our Property Manager (and neighbor). The level of, «engagement» she and her entire staff displays — makes Nordstrom look like Wallmart.
With the exception of the leaves that continually cover my balconey (I have a letter in to Mother Nature, next) I love living here. I continually brag about it being the best move I’ve ever made and show off the gym, pool, jacuzzi and Clubhouse to all my visitors… who have NO problem parking.
When someone my age, who has been through what I’ve recently survived, is this happy… it can not be just about the landscaping! Today marks my one year anniversary, I’ve reinlisted for anothher 18 months and have just begun to discover how well the Irvine Company (via Sherri and her team) puts it’s money where it’s advertising is!
I’m home!

From the minute that I waled into the leasing office Kevin T. was AMAZING! I felt like this was home. A few minutes later my fiancé and best friend arrived and Kevin took his time to show us around a few apartment homes. We all fell in love!!!
Kevin took additional time to still show us around the apartment complex and we really appreciated that very much. We didn’t feel rushed or pressured and everything went smoothly.
Talk about great service! Thank you Kevin for all your help in finding us the right home for us!
P. S. This is a Super quiet neighborhood, very clean common areas.

Unilocalers! I think you know me well enough it takes a lot for someone to get a five star status from me. I have a few things that I wished were better but not enough to give it a 4 star place. First off, we just moved in to our new place and LOVE IT!
My husband and I were looking for a place to call home. Not just a apartment but a place were we could live until we get a house one day. I have shopped high and low for apartments for months. This is the place that was the best fit for us. We live in Floor Plan #5 and love it all! It is around 930 sq feet and includes a den which most one bedroom apartments do not. We have a lovely view of lemon groves and the golf coarse. It feels peaceful and quiet.
The staff have been nothing but super accommodating and understanding. The manager actually lives on property and she seems wonderful and welcoming. We spoke with her a few times but nothing too deep. We worth mostly with Connie (She works saturday, sunday and monday) and we did work with Kevin a bit (He is full time and is also wonderful and fabulous). Connie has gone above and beyond showing us the apartment several times and spent hours with us getting our home right for us. It was such a great feeling to see someone care about what we cared about. Kevin was not even our leasing person but also spent his time and energy with us. I love how Kevin is very upfront and honest. He is a great easy going guy.
The apartment itself is everything we really wanted. Plenty of space, tons of windows and a beautiful view along with laundry in unit and parking available everywhere! Maybe not the closest parking to your unit but walking is good for the soul and body right? You also get one garage parking which is my husband’s spot. (Lucky duck right? lol) But parking for me isn’t terrible. I just get to burn extra calories.
The pricing was higher than we wanted to pay but we think long term it was something we found to be worth it.
Okay as wonderful as this place is there are downfalls and I am a honest girl:
First, it was sad to see my husband take a shower. He is 6 foot tall and he doesn’t fit in the shower. He can see above the shower itself. There is no way to have something to cover it all unless you create your own shower curtain and hang in from the ceiling. I do not have this problem but I do wish the bath tube was larger. I love bubble baths but it is pretty tiny. Wished it was bigger but not a deal breaker for me.
Also, the washer and dryer are wonderful to have but it is in the living room with a pull out thing to close it but you can hear it in the apartment when it is on. Again, it stinks a bit but not a deal break. At least we have a laundry area and it is full size machines as well.
The third floor has a great view but there is not cover over the patio. So when it rains the whole patio gets rained. We need something to cover it since we have a little dog who needs space. It has been difficult trying to find a cover that works. We are still looking but this was the biggest thing that bothered us the most. We wanted a space with a cover over the patio.
I have not had a chance to really see the other things going on but this is my current review on the place. :) Hope it helps you all.

visited the leasing office as I was searching for an apartment, I was helped by Kelly, she was really amazing, showed me 3 models, we basically walked around the complex, comparing to their sister apartments in the area, even the one on the other side of the golf course, this one is less crowded, better view to the golf course.
I kind of like it, I wish it was little cheaper, they are flexible with the lease term of course will make it more expensive, and they accept dogs, 50lbs if you have one
I would consider this place