Cloud 9 Cleaners

If you want your clothes cleaned the right way, then this is the place to go. John, the owner is a great guy that will bend over backwards to make sure you’re happy. He’s a real perfectionist. I used to take my clothes to a less expensive cleaner but I found myself constantly bringing some items back to get re-​cleaned because they missed a spot. Not here – they catch everything. You get what you pay for.

There are so many dry cleaners to choose from and I am so happy I found this one! This place was conveniently located near my grocery store so it made it that much easier. I have been coming here for many years and they never disappoint! Everything is returned perfectly laundered and the owner John, is very nice. A couple times he has phoned me advising me what needed to be done. I never questioned him since he always knew best! He also suggested the delivery service they offer. I wasn’t sure in the beginning but it works out perfectly? !! At no additional charge, you leave out a bag for pick up he supplies you with and your garments are picked up AND dropped off in a timely manner! He told me I would be happy with the service and indeed I am!

Have been doing business with Cloud 9 cleaners for over 5 years and not once was disappointed. Their customer service is amazing, eye for detail and perfection is unparallel. The owner John is all about customer service and perfection. He notices every lose button, every snug and calls to ask if I would like it fixed! Where else would you find such attention and care toward your garments? They do pick up and delivery twice a week, always on time! They take pride in what they do, unlike some other cleaners that used wrong chemicals and ruined a very expensive dress of mine. Here they are all about detail and doing the job right. Hard to find!

Rude owner and staff never setting foot here again! This guys called me up to cus me out because I talked about the outrages pricing here, and told me I cant advertise other cleaners while I was in his store! All I said to the other person in line with me that the place off Irvine Blvd charges a dollar less, and he went out of his way to call me up and cus me out! Its a free country, and you the owner are a moron! Good luck to your business!

Great service! Very friendly and the delivery service is 5 stars with a fabulous driver. I have them do basic tailor jobs too and very happy. Not to mention they don’t use toxins!!! It doesn’t even smell like a cleaner in there. Very happy overall.

We have been customers of Jon’s for years. We have always been impressed with the high level of customer service and the quality of the dry cleaning. Recently I had to take a blouse last minute to another local dry cleaner. When I picked up my blouse it looked terrible. This experience made me realize what an amazing job Jon does on every piece of our clothing. They come back looking brand new!
Jon even delivered a dress I needed on his way home on a Friday night.
This is the only dry cleaner we will ever use!
Jon is a true professional who goes above and beyond. Thank you Jon and your staff!

If you are looking for a nice, professional dry cleaners. This is the one. Been using them for years. Highly recommend them.

This place is horrible. Was told 4 days to get a few shirts done. When arrived for promised pick up they didn’t even know where my clothes were and they obviously weren’t ready. They couldn’t even tell me when they would be ready. Obviously this place is too busy for new customers. I will be taking my business somewhere else… as soon as I retrieve my hostages shirts! Unacceptable!

If you are looking for a dry-​cleaner that cleans as if it was their own clothes? This is the place for you.
The care and attention that they put into cleaning every item is without doubt the best. You can find a cheap dry cleaner anywhere, but how clean are your items really getting? For quality service, go to Cloud 9.

I tried Cloud 9 for the first time, being new to the area. The laundered shirts are far too expensive at $ 2.45 each! Crazy. I had suits and blazers dry cleaned — they stored them in bags that were much too small and tight — therefore, all of my sleeves are more wrinkled now than they were when I took them in. Waste of my money. I won’t be back — and you shouldn’t go there either.

Too expensive!!! I pay half the price at any other cleaner i had tried but decided to go here since it was close by and definitely regret it. They do average work but for double the cost of other places. The owner also is rude and you don’t feel welcomed at all. Will never be going back, save yourself your time and money and go somewhere else!!!

At a time when quality, and superior customer service are hard to find we greatly appreciate a business like Cloud 9 Cleaners. We also take advantage of their delivery which is a wonderfully convenient service not many others offer.
We were surprised to read negative reviews towards the owner as he has been nothing but kind, friendly, respectful, and extremely accomodating. Yes their prices may be a bit higher but we are more than willing to pay them to recieve an excellent service in return. It is saddening when finding the lowest prices regardless of quality becomes a priority. No wonder so many small businesses are forced to close their doors.
Thank you Cloud 9 for another fantastic year of service!

My parents have been using these cleaners for years now. They have a delivery service which is incredibly convenient, I just went on here to review them and was SHOCKED by how few ratings they had a few negative responses gives this business such a bad name that it does not deserve!
I took my wedding dress here right before my wedding and they went above and beyond to help me out and clean it then bring it to my parents’ house… i am so incredibly impressed with the service! If you have nice clothes that you need to dry clean it is worth an extra buck, they take great care of your things and are so kind! I would recommend them to anyone!

This is an excellent drycleaner for high-​end labels. My parents live in the area, so when I visit I usually bring along some of my couture pieces to Cloud 9. They have done an excellent job on my St. John suits. Ladies who own high-​end labels know how hard it is to find drycleaners who know the special care these garments need. I agree with the other reviews to the extent that if you have casual clothing that doesn’t require special handling, the price could seem high compared to others around town. BUT if you have classic, quality pieces that you intend to keep looking fresh and new for many years, this is the place to bring them. I know for a fact that their prices are very, very reasonable and they charge me the same whether it’s a $ 150 Ann Klein suit, or a $ 1500 St John set. The only time they have charged more is when the piece needs special care, like intricate lace and beading, which I love.
I have never had any problems with the staff or the owner. He is always friendly and I llke that he is very knowledgeable about high-​end fabrics and what needs to be done to clean them right. I have also noticed that the drycleaning done at Cloud 9 doesn’t have an annoying chemcial smell that I need to air out even if it hangs in the closet for months before I wear it again. This was a problem for me when I tried some of the low cost cleaners around town with my casual wear. I noticed that if I don’t wear the piece within a week or so, there would be a stale smell and the fabric loses the softness that was there when I first brought it home.
I am very happy with Cloud 9 and would definitely recommend them to my friends.

I live in Tustin about five minutes from here. It is the dry cleaning next to Trader Joe’s on Newport and Irvine. I never came here because I knew it was very expensive. I needed to go to a cleaners last minute and didn’t care how much I had to pay so I took a couple shirts here. I was told that each shirt is $ 5 to dry clean. I was dumfounded how expensive it was. I usually get my shirts done for $ 1.99 or $ 2.50. While I was waiting in line to pick up my shirts I struck up conversation with the person that was standing in front of me. He was agreeing with me on how expensive it was. I was telling him the dry cleaner I usually go to charges a lot less. Within 30 mins of leaving the cleaners I received a voicemail from the owner of Cloud 9 that I have never even seen or spoken to. He left me a message accusing me of coming into his store and trying to convince his customers to go to another dry cleaner. He said «I dont appreciate you coming into my store and telling customers about other peoples prices». I called him back and he said «you have no right to come in my store and talk about other dry cleaning services». I told him that I have freedom of speech and it was a personal conversation I was having with someone else. I told him it was ridiculous that he was calling me andI would never go back to his store and he told me that I would be doing him a favor by not coming to his establishment.
I am so dumfounded by all this. He took my number and called me without consent just to disrespect me. I cannot believe this place is still in business. The owner is so unprofessional and rude and I encourage everyone to take their business elsewhere. Actually, there is a great dry cleaner off of Jamboree and Irvine Blvd next to Ralph’s that charges half the price, does better work, and has nice employees. Don’t waste your time or your money on people that don’t care about their customers or their community.