Turlock Family Dentistry

I had a very bad experience here with Dr. Kim. I went for my regular dental checkup at this clinic and they convinced me that I needed work on my teeth although I had no problem at all with my teeth. They told me it was to avoid problems from occurring in the future. I was charged an exorbitant amount of fee for the treatment out of pocket and after it all I am not able to eat from one side. There is excruciating pain on the teeth on which the work was done. I went back to them to get it fixed and they wanted me to consult another specialist and now do a root canal on the teeth on which they did work. I asked them to pay for it as I had no pain before they started work on my teeth and all this started happening only after their treatment. But they wouldn’t pay for it. This has been my personal experience with Dr. Kim and I wanted to share it with everyone so that everyone is aware.

Friendly. Informative. Clean. I like that during the routine cleanings, Suzette gives me tips on maintaining good dental health. More than just encouraging more flossing, they know which gums to chew, foods to avoid, etc. They are not pushy, but they give me control over my dental health. I don’t feel like they want to perform expensive work just to get money. I have tried 4 dentists in the Turlock area in the past 5 years, and this is the group that I want to stick with.

They tell you they will charge you one price and once the work is done they charge you more. This is a very unethical practice and I will be taking my business else where. Very disappointed.

This is a very mixed review. The actual DENTAL team is great. I LOVE the dentist I’ve seen. He is funny and caring. The hygienists are always kind, courteous and great at their job.
My issue is the front staff. They’re extremely pushy, condescending and indifferent.
I tried to cancel my appointment THREE times. Once because I had a disappointing problem with privacy (didn’t cancel my appointment, to my surprise, because I got a reminder email). Tried again to cancel but was given a plethora of excuses as to why I can’t. Today the appointment came and I told her point blank that I do not have the money right now. But more excuses followed. No, I’m not comfortable leaving you with my credit card number, to use at your discretion on my account. I told her I’m pretty sure it’s just not going to work out today. «But she scheduled an hour and a half for you. So call us back». I’m sorry, I’ve tried to give you adequate time to cancel so you can fit others in, but at this point I quit. I won’t be returning, unfortunately. I did enjoy the medical side, but the receptionists are killing it for me. :(
Also, not the best place to choose if you don’t like solicitation calls. When I don’t have appointments scheduled they’re calling me every month or so trying to schedule things. Too pushy for me.

Call to see if they take your insurance and switch dentists! The whole office is AWESOME! I have had MANY bad experiences with dentist’s over the years, so I have become quite picky.
Dr. Rice and his staff have gone above and beyond my expectations and are simply the best in town if not the area!

My husband and I are patients here and enjoy each visit. My husband has needed extensive dental work done over the years from multiple route canals and fillings to deep cleanings and consultations for implants. This team is focused on patient care and satisfaction and not making a quick buck off of needless procedures. I have excellent teeth and have never been solicited for teeth whitening or any other unnecessary cosmetic or otherwise procedure. This practice is trustworthy, efficient, friendly, and transparent with billing and insurance processing. I have recommended several friends and family to this practice and they have expressed nothing but positive feedback and thanks for the referrals. Exceptional dentistry.

Wrong place and can’t delete the review.

Nice staff, sincere doctors and my hygienist is very gentle but effective and does a great job

The dentist is my least fave place, however the friendly folks here make it tolerable. Thanks for being nice to me! Totally recommend Turlock Family Dentist, I drive here from Modesto, which isn’t super far but it’s not close either.

I didn’t feel as though they cared about my time, and I also felt that the dental assistant didn’t have good bedside manner, and was kind of rude. I was on a time constraint, and they made me wait 10 min in the waiting room, and another 10 in the chair before they even started on me. It should be about what the patient requests, and should have a right to opt out of any service, but felt they kept pushing me into something I didn’t want to do. Also, I didn’t want to make a followup appt at the time, and felt pushed into making one, even though I stated 3 times I didn’t want to.

My wife and began going to TFD about 4 years ago. We are thrilled with the service we get. We moved our children from their pediatric dentist to TFD because they were so much better with them and the kids loved everyone there. Dr Rice has assembled a fantastic team. The other dentists, hygienists, technicians, and office staff are outstanding.

I really like this dental office… facilities are clean, staff is friendly, parking is adequate, and appointments are available! Last dentist I went to was so busy that if I cancelled and rescheduled an appointment I would be scheduled 4 months out. At this office I can cancel and reschedule and get an appointment the following week. Dr. Rice is nice too.

My what beautiful teeth you have!
When I first moved to the area for a job I began searching for a dentist. A few of my coworkers recommended Turlock Family Dentistry. Since I work in Turlock I decided to give them a try. I’ve trusted the care of my teeth to them ever since.
The office is very clean, which is so important when you have someone’s hands in your mouth. They have a fish tank in the waiting room. Very soothing. Each of the patient rooms has a huge window that is almost floor to ceiling. They all look out into a nice landscaped area complete with cute little bird houses so you can watch a few birds while you wait for the dentist.
Every time I come in for an appointment, it seems they always have some new technology to improve patient care. Today I had an x-​ray that took a panoramic x-​ray of my teeth, including my jaw and part of my sinuses. Apparently my sinuses drop down rather low. That explains why I feel tooth discomfort whenever I have a sinus infection. Weird.
All of the staff are very knowledgeable and professional. I love the way my teeth feel after a professional cleaning.
Smile!