Domino’s Pizza

This place has given us nothing but grief over the past 6 months.
We have lived on this Domino’s delivery route for about a year now. At first, we received excellent service and good product made to our specifications. Sometime last winter, there was a serious decline in both services and their products. I honestly don’t know how this place has the reviews that it does.
It started with our orders constantly being wrong. We would always order the handmade pan pizzas with light sauce and and various toppings for delivery. They come in a black box. What we received were the normal crusted pizzas, thin crusted, extra sauce, Huge air bubbles that were upwards of 8″ in diameter (so more than half out pizza would be a pocket of air,) and they’d even forget our soda order. The first 2 times it happened, we let it slide. Finally the third time I received the wrong pizza and was over charged, I called in.
I was really nice about the whole thing. I said that I wasn’t trying to be a bother or rude, but this was the third time our pizza had arrived incorrectly, and I was hoping to get the right pizza. The guy said «Did you order from the phone app?» I had, so I told him that, and he responded with «Well sometimes the app puts in the wrong order so it wasn’t us, it was probably your phone. We have a lot of problems with that.» He was short and his tome was annoyed. So I pushed a little more and simply said «Well I was hoping to be compensated-​» but he interrupted me and asked me what I had ordered, like he was double checking his screen or something. All I was going to say was, could we get the right pizzas made and we will come get them. But then he proceeded by saying in a very exasperated tone «we can credit you for one of the pizzas, which will be like $ 10 for your next order.» I didn’t want to push the issue so I just said okay and let it go.
Since that incident, we have also had a delivery guy argue with my husband over what we ordered at our doorstep. The delivery guy refused to take back the extra 3 liters of soda he brought to our house, and the pizza my husband ordered that time was also caked in sauce.
I have had multiple phone calls with that store. I have never lost my temper or been rude, but they have. They cut me off, they audibly sigh into the phone, I’ve even been hung up on.
Every single time they messed our orders up we still tipped and were very cordial. The last time we ordered pizza, will be the last time from this location. We had been putting off using our $ 10 credit because we were legitimately afraid that they might do something to our food, but we both came home late from work one night and finally caved. I said I wanted to use my account credit, to which he agreed. I ordered two handmade pan pizzas with the included 2 toppings, which were supposed to be on a special for 8.99/ea. I also ordered lava cakes. The delivery fee was just under 4 dollars. So we are sitting at about $ 26. Please tell me HOW OUR BILL WAS $ 33???
Not only did they not take off my credit, but they over charged us somewhere on there and didn’t give us an itemized receipt.
Ive never had these issues with other dominos locations. I am considering calling their franchise owner or corporate office because I am tired of being treated this way when I am paying and TIPPING for a service.

I edited my review. The phone number was not working. The owner called and there was an outage with Comcast. I really appreciated the personal call.
As for the food, the pizzas were great. I really liked the option to order individual sodas.

Easy online ordering, super fast delivery and very courteous drivers. I order Domino’s way too much, but they make really good quality pizza that’s always hot and tastes fresh out of the oven. The quality never varies here. Try the Pacific veggie pizza with white garlic parmesan sauce instead of traditional tomato. It’s delicious! Better than any of the local pizza places I’ve tried, to be honest. They also have great deals. I love Domino’s!

great service, fast and great taste.

Very poor pizza, soggy crust few toppings, I paid $ 20 for a pizza that was worth $ 0.00 they even wanted $ 1. For hot pepper flakes. Yuck

The delivery here was spot on and delicious! The driver was very nice and our food was very hot when it arrived.
We ordered a Chicken Bacon Ranch sandwich and an Italian sausage and pepperoni pizza online. The delivery was super fast and the food was delicious. My chicken band ranch sandwich was hot all the way through and stacked great. The pizza was made nicely, cut and cooked perfectly. Our delivery driver was fast and polite. I prefer ordering Domino’s online as it is much faster and if you want too, you can track the order and see when it goes out for delivery. You can also rate your service if you feel like you want to make any comments about your ordering experience. This is a great Domino’s location to order from.

I ordered pizza from here on an evening family was getting together to decorate our Christmas tree. I have to tell you this was the worst pizza I’ve eaten since college in the 90s. Scorched earth taste like they cooked it yesterday. Too bad I was hoping the recent commercials were true about them changing their pizza quality.

First off, I like Domino’s best out of the chain pizza joints.
I’ve ordered from this one several times and they’re always fast and mostly accurate. Only bad things I’ve ever experienced was I had a pizza that was good, but not as good as it normally is and once I ordered a dipping sauce that I didn’t receive.
One of the things that stands out to me is one time my order arrived so fast that I never thought that’s who was at the door.
Overall I gave it a 4, but for a Domnio’s or any chain pizza joint I give it a 5.

Yum