Tulsa Women’s Healthcare

I am 10 weeks pregnant, with my first, and I recently switched to Dr. Sterling who was recommended to me by a friend I trust. My first ultrasound was with the PA at 7 weeks, and I was told to come back in 3 weeks to see Dr. Sterling and get another ultrasound. I have been anxiously waiting to see my baby and make sure everything was going well for the last few weeks and today was the day! They called to reschedule me 40 minutes before my appt, because he had to deliver a baby. The earliest they could squeeze me in was a week from now, and she (Michelle?) acted like I should just be grateful for that. She said he usually leaves at noon, but would do a 12:10 appt to squeeze me in. At this time I made a comment under my breath «bless his heart», and that’s the only comment I made, besides my initial reaction which was that I was upset and disappointed (because, again, I haven’t even got to meet the doctor yet).
I was advised by my referring friend to call back and see if the other doctor or the PA could see me, and I could tell it was really frustrating her for me to be asking this. She said «no, they have their own patients to see.»
My friend then advised me to call and ask to speak with the nurse to see if she could help, so my husband called (so they wouldn’t get so annoyed with me calling) and asked them to have the nurse call me back. The nurse, Lindsay, called and told me that due to how I’m handling them rescheduling on me, they don’t want me as a patient anymore.
I don’t think I’ve had my feelings crushed that bad in a very long time. This was several hours ago now, and I’m still extremely upset and spontaneously bursting into tears. Working on finding a new doctor as quickly as I can. I just want to check on my baby.
I’m sure Dr. Sterling is great (I’ll never know), but the office staff and nurse makes a very big impact on the experience. This is literally the most important thing I’ve ever done or ever will do, and I just want to be treated like I matter. I am a professional, and work in sales/​customer service. If I ever treated my customers like this I would be terminated, and rightly so.