Regal Cinemas Promenade Palace 12

Okay… this theater is old, run down, and in need of a serious do over. The theaters are worn and have a deep rooted smell of urine. Toss in the musty swamp cooler air and bingo you need a shower to detox your body after watching a movie here. The sound system in the theater was even in need of a do over. They must still be profitable though «as is» or one would think that a big company like Regal entertainment would remodel the place. So, if you want a swamp cooler, bad sound, urine smelling movie watching experience this is the place for you. The popcorn was good though!

You have Tekken 5 I want to like you. I want you to reach your full potential. You could do some much better but we have to talk. It’s not the fact that your carpet looks like it hasn’t been changed since 1993. Or that your staffing is lacking a je né sais quoi. It that you never had the movies I want to see. Your not a dollar theater. But your not a real movie theater either. It hard your like that the girl I date and college she was cute, smart, and overall fun. But she keep switching from Goth to Prep. I didn’t care I loved her. But the switching got annoying. And I left. I don’t want to leave you Hollywood but AMC has IMAX and treats me better

The movie theatre is always dirty! So frustrating that new releases are being shown here and not at a perfectly nice and clean theatre across the street. I will go out of my way to avoid it!

Worst movie experience of my life. I was disappointed going here because our movie was not showing at AMC across the street, they have their stuff together over there.
The ticket price is the same as AMC, but not nearly worth it.
The entire upstairs smelled like urine, including our theater. The seats seemed gross almost to the point that I left.
We were the only two people in the movie we had come to see, the giver. Once the commercials ended, the movie started but the screen was black. The sound continued to play for several minutes and I had to walk back to the first floor lobby to ask the staff to check. They got it working quickly at least.
I will never go back here, I can’t imagine how they are still in business. I’d suggest avoiding at all cost. There are better $ 1 theaters it town, and AMC across the street is 100x better.

I totally lol’d when I read Daniel B’s first line in his review, «1998 called, they want their theater back» after I sat in the theatre.
I really, REALLY wanted to see The Giver and it was only showing here. Am I glad I still made the effort to see it? Well, ya. But, the place as a whole is definitely a $ 1 movie theatre. I assume it just can’t make the necessary change since it’s attached to The Promenade mall? It’s pretty filthy but not in a someone just didn’t vacuum kind of way — more like the carpets are 20 years old grimy that a deep steam won’t fix kind of way.
There is an arcade section to the left after you get your tickets and the staff is really great. For a Friday night, it was pretty empty throughout both floors. Concessions are standard high priced bogus-​ness but I fell victim because I’m prego and hungry all the time! The popcorn was decent and not greasy.

WHY DIDNT I CHECK THE REVIEWS BEFORE COMING HERE??? This was the only one showing the movie we wanted, as someone else said… what a mistake. I would have been better to drive all the way home to Oklahoma City and see a movie but was stuck in town for work.
The entry was dismal and depressing. The 20 mile long walk to our horrid theater was flat depressing. The screen was tiny and the seats all around us were creaking the whole time. On top of that, the seats were all nasty and covered in something.
I feel like we would look around and see Pee Wee Herman setting in there if you know what I mean.
The sound was okay, everything else was incredibly bad. The décor was beyond dated and it wasnt even clean.
Wish we had save our $ 19!!! We can go to movies for half that in OKC and have awesome leather recliners and clean floors…

Worst theater in Tulsa that still charges full price. You’ll wade through mobs of trashy teens, past indifferent movie clerks, get thoroughly ripped off by the most expensive concessions around and then climb a dated staircase to your subpar experience. The absolute worst part is that there is some sort of agreement between this place and AMC across the street so every once in a while this theater gets a blockbuster movie that AMC won’t show. I drive to 71^st just to avoid this theater when that happens.

1998 called, they want their theater back. I’m serious. I have held off on this review for quite some time now. The majority of reviews for this theater are in the one to two star range, so on my past few visits I have tried to find a redeeming quality that maybe someone missed. Nope. This is a one star theater that gets a two star because the employees friendliness makes up for their incompetence.

The theaters themselves are run down. Screens are smallish, chairs are worn out, everything sticky. We went to see «Evil Dead» last week and I had to go down a long hallway and down two flights of stairs (past the satellite snack bar that hasn’t been used since «The Blair Witch Project») to alert the employees at the main snack bar that the lights were still on in the theater. I seriously think these two employees at the snack bar are the only ones running the entire operation! I haven’t seen an usher here in years. Maybe they only come in on weekends to break up fights, as mentioned in other reviews? Who knows. I do know that the box office booth has been empty on my past several visits, so tickets are bought at the snack bar. Want some way-​overpriced-​even-​for-​a-​movie-​theater concessions to go with your tickets? Well that has to be a separate transaction. Don’t worry though, there is no line, because you are the only one here.
One of the kids working the snack bar told me that the theater has been sold to Regal… maybe they will renovate and fix up the joint. I would say avoid this theater… go somewhere else in Tulsa to see a movie. This is one of the few times I prefer South Tulsa.

The screens are pretty much ok, what you’d expect from a mall theater. The seats seem pretty worn. The concessions may be the highest in town. I am accustomed to high concession prices, of course, but a bottle of water here is $ 5.50 and that’s a bit over the top for Tulsa. Fortunately the staff doesn’t seem to care much and it’s always understaffed, so it’s easy to bring your own in. It’s not AWFUL, but it’s mediocre and you should definitely bring your own drinks.

I haven’t been to this theatre in years, but it was the closest one showing the movie I wanted to see today… Now I wish I’d driven a little farther! First off, the cahier acted like I was putting her out by buying a ticket and getting consessions. She mumbled only that my screen was upstairs. It’s not like there were any other customers, I wonder why? But the movie experience was even worse. The seats are uncomfortable (I moved 4 times) and the entire place was dirty and worn out. Not to mention the picture was dark and the sound compared to a drive-​thru speaker.
If this is the only theatre running another movie I want to see in the future, I’ll wait for the DVD. Fortunately, though, The Southroads 20 across the street almost always has what I want to watch. And I have never had a single complaint there!

First, I can’t believe that this place is still in business. It’s deplorable, from the lackadaisical management and staff, conditions of the auditoriums (seats, walls, floors, etc.) and horrifying bathrooms, I’m surprised this place is still chugging it’s engine.
I used to work at this establishment when it first opened, back in the summer of 1998. It was my first job working in a movie theater and the experience scarred me for life. I don’t live in Tulsa anymore but I do return to the city for work occasionally. I drive by certain locations in an attempt to see what memories that conjure up. This place, however, spawns nothing short of nightmares. Since I was an employee and I check on this place from time to time, I’m gonna’ tell my stories…
Never again will you set foot in a more ghastly theater. The customer base here is as bad as it gets. Since it’s parked in an area that shares space with the worst mall in the city, it attracts all the nasties! This place routinely has to call the cops because of gang fights that break out in the lobby or in line by the ticket counter. Due to the excess of thugs and violence, on-​site security (are they even there anymore??) hold no reservations to drawing their weapons or firing pepper spray over an unruly crowd. Think I’m joking? I was an usher at the time when a customer complained that a young man was jumping up in his seat during a movie with two of his friends. I escorted security to the location of the individuals in question, where they suddenly became hostile and began throwing punches at the security guards. Immediately, the guards fired pepper spray onto their assailants. This however, created a greater threat because the spray spanned the entire auditorium, which was full and sadly, mostly comprised of gang members. The crowd went on the offensive, crying out that the attack was racially motivated, and assaulted other theater personnel. They jumped the counters and bombarded the staff, who hid behind the backroom doors. Managers fled for the upstairs floor and locked the door behind them, refusing to answer pleas for help from employees and customers alike. Eventually, the SWAT team showed up, guns drawn, and myself and several other individuals were asked to stay until 2 AM filling out witness reports. This was a regular occurrence for the weekend, though.
A man asked to use the restroom and it’s the theaters policy to refuse admittance without a purchased ticket. After several requests, the man exchanged choice words with the staff and ran past them to the bathroom, his 6 month old infant in-​hand. Security was called. Angry that staff gave him a hard time about using the bathroom (to change his son’s diaper — all he needed to say), he changed the diaper… but not before throwing it all over the bathroom, smearing it across the sinks and ceiling and then trying to flush it, which caused the toilet to overflow. Again, a typical day here. Oh yeah, the customers here seem to enjoy throwing dirty diapers at the window where the projector displays the film. Why is that? You know, it makes a mark on the glass and it messes up the image on the screen.
The overall cleanliness of the place is a downright disgrace. It’s a combination of the theater’s customer base and the theater management/​staff that are to blame here. A woman rushed up the stairs, got into the atrium and cried out in front of a full crowd ’”I’m not going to make it!”, pulled up her shirt in front of her face and proceeded to puke into it. I’ve never seen a crowd scatter so fast. It was like roaches in a kitchen when you turn on the light. Of course, the woman didn’t capture ALL of her vomit in her shirt, as much of it hit the floor, too. It was literally HOURS before anyone attempted to clean it, which is sad considering it was located right in front of the concession stand. Oh yeah, did you hear about the concession worker that threw up in the concession stand ice bin upstairs? Yes, that actually happened because I was there to witness it. Worse, it was not cleaned until the following day. Hope your drinks didn’t taste weird.
Unless you’re just trashy yourself, don’t come here.

I worked at this theater as a projectionist when it was a good theater… sadly, it’s not as great. The movie selection is crap. Buying the tickets at the concession is a sign that things aren’t going well. And the seats are mostly broken… and not comfortable. Go to The Tulsa if you want a good theater. Go here if you have a gift card like I did and you have no other choice.
For the record, I saw «Dinner for Schmucks.» It was hilarious.

We go to an average of three movies a month during the year, so we’re well acquainted with all the theaters around Tulsa. The one we AVOID unless they have an exclusive showing (such as «Frost/​Nixon» now) is the Hollywood Palace 12 at the Promenade.
Why? Well, most of the theaters are upstairs, a hike of nearly two stories and not pleasant when toting a bunch of over-​priced concessions. But that’s not our main complaint. Sit in any of the better located chairs in any of the screening rooms and you’ll find they offer little resistance to fully tilting backwards. It is not always comfortable to watch a movie from such an angle.
Yes, we’re heavier than average, but much of the movie-​going population is heavy (hey, we buy those over-​priced concessions and keep ‘em in business!) and any real weight pushes those chairs into a bad tilt. We’ve politely complained about this twice in the past, but nothing has been done, so we keep taking almost all our flick business elsewhere.