Builderhaus Unlimited LLC

Do not use this company. They built a garage for me that still floods because their contractor was incompetent. After about 6 month of trying to get them to put a french drain in I gave up and got a new contractor who did what he could. Basically they cheated me out of 5, 000.00 dolars. Go elsewhere. I hope they go out of business. They deserve no stars.

In one word: USELESS. I scheduled an appointment for a quote at 9 am. No one showed up so I started calling their office at 9.10 but no one answered — their office hours on their phone line state that they are open at 9 am. I left my place at 9.30 as I had to get into work and didn’t hear from Steve (who by the way was very rude) until 9.46 who came up with some rambling excuse as to why he hadn’t left yet. I had taken off work especially so I could meet with him. Very disappointed with the service and the customer care.
Avoid this place.

Had a stream of negative experiences with Builderhaus. Horrible customer service, the co-​owner called relentlessy when she wanted to get the job or payment (even though we pay promptly) and she doesn’t call back when there are probblems. We had to call them to clean up after two large jobs (they left fast food debris and large piles of old siding, roof tiles, etc on the lawn and another time left without reassembling the pipe that holds the electrical wiring on the outside of the house), We had to ask them to come back and re-​do an entire job (which they did fully and promptly – there were half-​inch gaps between the siding they installed), we had to ask them to come back and repair their roof job twice due to leaks (which again they did and they did fairly quickly after both calls) but it still leaks. The last job, which was replacing siding, was left uncaulked (we showed them photos of the uncaulded areas) and so the wood was rotted about a year after the job and after three months of phone calls to them, and after two guys came out– one while we were were gone and he didn’t know where the wood rot was and another who took photos of the missing caulk and said he would get back to us within a few days, but didn’t call back for over a month – they refused to take responsibility and the owner said she would be «spending her money to do this job for us» This latter process spanned three months, with us calling them repeatedly and them not answering or responding to our calls –So I encourage you to look elsewhere for your repair and building needs

Avoid at all costs. Sent an under-​skilled laborer to what should have been a simple and quick carpentry task: the bottom portion («stool» and «apron») of a single window. Spent 6 hours, pulling the original trim and deciding to remove the sill, then cutting all new trim. Couldn’t size the pieces properly, and even managed to split the wood trim by mis-​hammering the nails — so ended up wasting all the materials. Never even got close to completion, and left in significantly worse shape than it was before, with a pile of debris behind. Now the entire window has to be redone, including cutting a new sill and trim.
Contacted the company with concerns multiple times about the damage, over a number of days, but they never got back to me. They finally called a week later demanding the balance of $ 200, and threatening to put a lien on my property. No apology, offer to rectify their bad work or even minimal attempt to provide customer satisfaction. Suffice it to say I’d warn anyone away from using their services. Filed a BBB report, to which they fabricated a response that I had «signed off» as satisfied– when I had signed nothing and had made them well aware of how dissatisfied I was.