Banfield Pet Hospital

Ok so my fiancé and I have two animals a dog and a cat. We looked for a vet. for them seeing as how we wanted our pets to live forever. Then we found Banfield and of course we did our research on it and guess what, It was extreordianry. So we set an appointment to go talk with the vet. before deciding anything. We talked with Dr. Katie McQueen (the vet) for probably 30 minutes about everything we were worried about. She took the time to answer all of our questions and didnt try to rush us either. By the time the appointment was over we were so comfortable that we enrolled both of our pets in there wellness program. Its like health insurance for them. Practically everything is covered under the plan we have them on, the only thing that isnt is the meds for them. But hey guess what you get a discount on the meds if your pet (s) are enrolled in their program so hey its a win/​win situation.

I gave Banfield 5 stars is because of so many reasons. I will narrow it down to 5 reasons since i can only be aloud to give them 5 stars.
1. They have a wellness plan that let’s you pay monthly, so if your on a tight budget but want the best for your furry family they provide that.
2. Dr. McQueen, She’s so sweet & nice. She encourages you to ask questions, and doesn’t make you feel rushed or silly for asking. She show’s love to your animals & wants what’s best for them as well. She truly is a wonderful vet.
3. The staff is courteous and upbeat. You always get a phone call a week before their appointment to remind you of it & to make sure your able to make it.
4. Always very clean & treats everywhere and in every waiting room, so that your pet/pet’s are comfortable, which i believe is important.
5. Lastly they are open on sunday’s which is so convienent for us who have to work during the week and some saturday’s. You can rest assure that your pet will have his/​her shot’s or whatever it may be done. I also want to include that everyone that works here is very knowledgable and if they don’t know then they always ask one of the dr’s to make sure they give you the right answer.

Nice, friendly people who greet you and talk to you about your animal. Not a bad place at all except for one thing…
They CONSTANTLY talk about getting you to buy into a preventative maintenance plan for your pet.
I have a plan for my pet — a plan that includes finding a vet’s office that discusses my pet’s health instead of trying to get me to buy a maintenance plan for it. Without buying the plan, the 2^nd visit for a booster will cost more than the first initial visit.
It’s not a car. It’s my pet. If I want a plan, I’ll buy pet insurance and get a multi-​policy discount through my personal insurance agency.
Also, when they gave my cat her shots, they missed with one of the needles and the medicine ended up all over my cat and the table. They tried it again and it took the 2^nd time.