Red Lobster

For a number of years, this has been the best Red Lobster I have encountered. Unfortunately, it appears to have gone downhill in recent months.
Perhaps it was the time of day we were eating. We frequently have a late lunch (after 2 PM). In this instance, the salmon I had was cooked too much and was hard on the outside. I ate the inside of the piece of fish which was dry but not hard.
The green beans and tomatoes were cooked so they were very mushy or, perhaps, the beans were wilted before they were cooked. Regardless of the reason, I ate several of them and decided not to finish the serving.
The broccoli was also overcooked but not to the extent that the beans were.
The salad lettuce was slightly wilted and not fresh.
All in all, it was a disappointment. The service was very good and the server asked how we liked the meal. I provided an honest response in a respectful manner and, to her credit, the manager deducted part of the meal cost.
Perhaps the cook on duty was inexperienced. As noted, this has always been a very good restaurant in the past. Perhaps fried food would have fared better or perhaps a busier time of day would be better. But, in this instance, it was disappointing.

The biscuits were awesome but late to the table. Caesar Salad was drowning in dressing, and my garlic shrimp was rubbery. My daughter’s shrimp tacos had rubbery shrimp as well. On the plus side, it certainly wasn’t crowded.

Typical Red Lobster ambiance! Service was wonderful! Ultimate seafood platter piping hot and tasty! Garlic shrimp scampi, lobster tail, crab legs =excellent!

I got my food to go tonight because the service there is always so awful and slow. You don’t see your waitress when you need anything until its time to pay and even then you wait forever for them to take the check. Anyway I ordered crab lovers dream I was so excited and was treating myself for my birthday. They told me it would be ready in 15 min. I got there within 20. Still had to wait 10 minutes on biscuits. I got the food home within 12 minutes. The crab was dry and over cooked it was awful. And the pasta had a sheet of hardened parmesan cheese on top with crab sprinkled here and there also dry and had hard pieces in it like the shell or something. 27 dollars down the drain. If it wasn’t to go i would have sent it back and demanded a refund. The baked potato was fine…

They get 1 star because the greeter was friendly. Everything else was very bad. Service was bad and management even worse. We were there 15 min & still didn’t have our drinks. Waiter had an attitude & so did management. I guess with only 13 cars in the parking lot and you still can’t get waited on, your not supposed to question that.

I would just like to start by saying, this is one of the BEST Red Lobsters I have ever eaten at! So clean and the food just delicious! We arrived ½hr before closing time because we were inroute home to Chicago from a holiday at Sea and made a stop midway for some dinner and the server was very attentive and the food was so fresh and the manager was cleaning the whole time we were there (good sign)!! I wish this Management team could come to the suburbs of Chicago and straighten up our Red Lobsters because they don’t even compare to the cleanliness and freshness of this Red Lobster! Would love to find this town again and stop in for dinner sometime soon!