Knights Inn Sea Tac Airport

This is literally the worst hotel I’ve ever stayed in, and I basically live in hotels for work.
Nothing works. No iron. They gave my room away after making a reservation and then put me in a smoking room. There were shady characters walking by my room and peering in my windows to the point I wish I had a firearm nearby. Dirty carpet. Dirty sheets. Airport transportation took an hour and I finally gave up and took a cab.
For whatever reason you’re trying to justify staying in this place, there are 50 better reasons not to. Save the money and sleep in your car or on the airport floor.
I reserved the airport shuttle for 6am to take me to catch a flight, and there was nobody in the office and the door was locked at 6am and I had to take an über.
I wish I could give this place negative 450 stars.
Dump.

OMFG! ZERO STARS!!! got in at 2:30 for my *King Suite* reserved a month beforehand. Checked in, got keys, went to room. Room was a BIG room, lots of space with a kitchen and huge closet. Very large room, But… It was still dirty from previous guest. Went to the front desk where the young girl said sorry, could you come back in another hour and we’ll get it ready for you. OK! Left till 5pm and came back, got my keys and in we went. STILL DIRTY! NOT CLEANED! went to the front desk and they said sorry, here is a clean room. Got keys and went into a very small room with a double bed. NOT! Want my King Suite which i paid for. Was told that it would be done next. After waiting another hour and a half, was given keys to the room… OMFG!!! STILL DIRTY @ 6:30PM! Seriously? Went to housekeeper and she was told wrong room by owners, told us that she was the ONLY maid that day. So why can’t the Owners clean a few rooms??? One guy in lobby canceled his reservation due to his room that was no clean yet either. So ant 6:45 the maid told me to take a *Good* room since my Suite won’t be ready anytime soon. Small room with a King bed. Not my suite, no reduced rate either. Windows were scary as anybody could peek in, towels that looked ragged/​old and very small. Staff was confused as to what was going on it looked like. Didn’t look me in the eye either. Room very dirty, stains everywhere, hard bed, no blanket just a sheet and light cover. Strange people hanging around. A woman asking me for $ 2.00 for gas in parking-​lot. Do yourself a favor, go anyplace else. Never going back here ever again.

Terrible service. Dirty as fuck. Stains all over the carpet. Sheets clearly not cleaned. Sketchy neighborhood. Paper thin walls (got woken up several times by various loud noises). I’m almost positive the front desk called the room at 9:30 (didn’t say anything when I picked up) and woke me up even though checkout wasn’t till 11. Ridiculously bad view. Sketchy dude tried to peak in the room when I walked out. WORST HOTEL EVER!!!

When i checked in I was told my reservation was for a King size room. I called two days in advance to ask about my reservation because i was still at another hotel. My reservation date was wrong, I then asked to have it changed to a double queen room and asked about the employee discount again, i was told the price was the 495.00 and that the discount would be almost 50% less because she did not know the exact amount until we checked. I told her that was fine and i would be there the next day.
I was checked in to the King room even though i had called 2 days in advance to change it, i was upset but i told him just to check me in and I would deal with it later, I also told him my brother would be arriving shortly and staying for the night and he said that would be ok. He is also an Employee of Wyndham and wanted to see what the area was like before he decided to stay.
I was checked in and give the keys for 162 at the very back of the property. I had the car drop my husband off at the room while while i checked in. I got to the room and he said he could not open the door, i went back to have i re keyed and it would still not open, i tried it again and heard a man say– Who is it? I then went back to the office and told the man at the desk that there was someone in the room. He checked and there was a Folio for the room but no information in the computer. He then gave me Another room, and i went back to the office to meet my brother and let him know he was here. He apologized and was very nice about it all and made me feel less upset, none of it was his fault at all.
The real problems started later on when I got a knock in the door from SPD, they were looking for the room next door and asked me if I knew of anyone was in there i told them-​NO.
When we did decide to go to bed, there was no blankets on the bed, just a sheet and a bedspread, so i opened the closet and looked around the room and then opened the couch to see if there were blankets there and there was nothing. So went to the front desk and asked for blankets. I was told by that person, who was the manager i guess; that they did not have any blankets and no access to the laundry to look, so he went into another empty room and finally found one he could give us. Almost all of the rooms we past had no bedding except one sheet on the beds. The sink in the «kitchenette» is plug with something i did not want to touch, but cleaned. The microwave was dirty and has what looks like months of burnt on… food? The little tiny refrigerator does not work at all and is pretty much just another cabinet that is also not clean.
The ‘King size bed” is nothing but a mattress on top of a metal frame, i was told it is because it is more sanitary than the beds that were here. ??
This is the Nastiest hotel i have ever stayed in. We were asked to leave because we complained.

Steer clear of this place if your in town. Bad service with an attitude. Stayed for a few nights in an old decrepit room with no room service. After being told I had till the end of the weekend to check out, I was told to vacate immediately a day before. Never again, they wouldn’t even take my money for an additional night. These people discriminate on first appearance. Your better off in a Holiday Inn or Econolodge.

Ug.
The positive part of this experience is the nice layout of the room, which offers a partition (but not an entire wall) between the 2 beds, one of which is a king size, and the full kitchen (which did not seem to have any cookware in it).
The negatives? Well, we had mixed up our reservation and they refused to honor the price we were quoted online. We ended up paying almost $ 50 more, and believe me, we only picked this hotel for the price. The lobby smelled aggressively and cloyingly of cheap cleaning supplies. In contrast, the room was FILTHY. There were weird stains on all of the doors, like someone had splashed milk on everything and let it dry there. I lost count of the number of hairs that did not belong to anyone in my family clinging to various surfaces in the bathroom. The mirror needed wiping. Even the walls were dirty. The towels were tiny and thin and scratchy and insufficient in quantity as well as quality.
And this is a new one for me: there were NO BLANKETS on the beds. There were top sheets and some kind of cover that probably started life as a window treatment but which could not in any way be confused with a blanket. We found scratchy and ugly blankets in the closet.
The wifi was so thin as to be basically useless at night. It took 5 minutes to load a single page, and more complicated pages wouldn’t load at all. (It worked better in the morning, but of course, I was trying to get us out the door on time and didn’t have much time to answer emails then.)
Breakfast in the lobby was 2 kinds of cold cereal, white bread that could be toasted in a toaster that burned one side of the toast and left the other side cold, and muffins that were apparently so awful my stepdaughter spit hers out. There was NO COFFEE.
We asked for an airport shuttle for 8:20 am, and were told we could have one for 8:30. However, the shuttle didn’t leave until 8:45, because the driver was checking her last passengers into the hotel, despite the fact that there was another clerk at the desk.
My husband noted that the driver was also texting on her phone throughout the entire ride. If that’s not illegal for livery, it ought to be.
Avoid this sorry excuse for a hotel and their sorry excuse for a breakfast and their dangerously negligent shuttle driver.

Ok, so were do I start… Zero stars! My wife, two boys and myself were on a road trip 7÷12−7÷23÷15 from LA, Calif. to Vancouver, Canada. Throughout our trip we’ve stayed in multiple hotels booking them as we went, since time wasn’t a factor.
Well, let’s get to the issue. While ending our stay in Portland, Organ and looking towards our next destination my wife and I called multiple hotels as well as looked them up on hotel websites. Many were either full or to pricey. We bumped into the Knights Inn hotel in Tukwila, Washington and booked multiple days since the price was reasonable, but photos weren’t provided. We arrived late, around 0200am to the hotel and my wife and boys were tired and were looking to get a good days rest. Well, When we open the room OMG!!! The room smelled and looked bad! My wife started removing the covers and found hairs and stain on the sheets. I went to complain and the night guy tried to accommodate us by moving us to another room, which my wife and boys were discussed again by the smell, old looking, bad beds, dirtiness of both rooms. We didn’t think of taking pictures since we were disappointed, tired and just wanted to run out, BUT the posted pictures are exactly what we saw, which We would of Unilocal it. That same moment we went to the front office and return the keys and checked out… didn’t stay there at all!
We spend a few minutes on our phones calling and looking up hotels and we found the Extended Stay hotel in Bellavue, Washington about 10 miles outside Seattle, but well worth it. This place was the complete opposite, just what you would expect.
The next morning We called and the listed company which was a third party
, which later we found out it’s affiliated with
and complained. We couldn’t believe that these web site would advertise this place without spending a night with there family to stay there. Long story short we got refunded our full amount.
Ok, so I gave it a one star because Unilocal didn’t allow me to continue with out selecting. BUT, the reality is NO STARS…

I Booked this Hotel over the phone. When i arrived it didn’t look to bad for the price. Once i got inside my room i noticed it was Kinda dirty and beat up. Then i woke up late at night to go to the bathroom. When i turned on the light there were Roaches crawling all over everything. So Gross!!! Then when i got back to my bed i noticed more Roaches crawling on the walls outside the bathroom. The bath towels were grey and felt like thin sand paper. The bed was Hard felt like i was sleeping on a dirty box spring. The pillows were like thin pancakes with a thin off white comforter. I go complain to the staff at 6am and the manager comes to my room at 9 am and comes right into my room with a Do Not Disturb Sign on the door. I yelled at him good for violating my privacy! i had to end my two day reservation early! i hope that filthy hotel gets closed down! This place is a true Dump! WARNING DO NOT STAY HERE!!!

Beware of Park Sleep
!
Booked a room through Park Sleep
for one night. That site is very misleading as it gives the motel 3 stars and the glowing reviews are at the top – you have to dig deep for the negative reviews. The positive reviews are very suspect. The rooms have never been improved (since it was built in the 70s/​80s) there are lots of cockroaches, and the towels look like 10 year old dish rags. It is not suitable for families and they refused to issue a refund of the $ 104 charge plus $ 50 mysterious deposit until I threatened to call the Knights Inn corporate office (after significant run around, the manager did refund the room and deposit). I will report this place to the BBB and you should too if you we’re duped into staying here. I suspect that the motel is in cahoots with Park Sleep Fly to boost their online profile – that’s the only way they can do any appreciable business.

The Good, the Bad and the Ugly.
The Good: this place is cheap to stay and leave your car parked (I just hope mine is still there when I get back) The small staff was courteous. The rooms are large and have a small kitchen in them. Shuttle/​minivan to the airport every 30 min there about and it’s a quick ride. They had coffee and some muffins in the morning, real basic as you would expect.
The Bad: rooms were last remodeled in the late 70s early 80s. I would not walk on the carpet barefoot. The hotel looks like someplace you would see on an episode of cops at night in the hood. The front desk/​breakfast area smells like curry and also has a weird out of date look to it. The staff are dressed in street clothing. Although all the staff were pleasant one of staff/​cleaning ladies looked like she had or currently has a Meth problem. If you are older or slightly disabled you might have an issue getting your luggage to the 2^nd floor rooms as there is no elevator.
The Ugly: If you are a guy looking for a cheap place to stay and park, this place is for you. Do not bring your wife or girlfriend to this place as they will not be happy. That is unless you found your lady of the night on the corner, then this is right up her alley.

DO NOT STAY IN THIS MOTEL. My family booked a suite for a pretty low price, so we knew the quality would not be up to our standards. HOWEVER, the beds were sandy and had dirt marks, and there was someone’s hair in our bedsheets. When I called the front desk, they told me they would contact housekeeping and then call me back. But after not receiving a call 10 mins later, I called them back and the receptionist proceeded to tell me that I could talk to housekeeping in the morning, and that there was nothing he could do. After arguing, he agreed to come 15 mins later with clean sheets. But the entire time, he made no effort to help us and actually got frustrated with me for even calling to bother him.

A friend and I were looking for a cheap place to stay and leave our car before a vacation. We were immediately greeted with friendly service at check in, even at midnight. The room was definitely adequate. It is a cheap motel and you get what you pay for, but the room was very clean, comfortable, and well taken care of. We felt very safe and happy with our room. At check out (around 5am the next morning) the same wonderful staff member greeted us warmly and drove us to the airport in their shuttle. It was a very pleasant experience and I would definitely stay there again.
As for the associate who was working, I didn’t manage to catch his name. But to whoever worked the overnight shift in the office from Thursday 3÷27÷15 to Friday 3÷28÷15, your service was excellent and we really appreciated your friendliness and professionalism.

UPDATE: I would like to thank Jay, the GM who gave me a refund. I really feel sorry for him!!! He works for a horrible company that does not care about their customers! I am pretty sure Jay spends most of his time giving refunds to unsatisfied costumers. Not only is the Seattle location horrible but the Rosemead hotel is just as nasty! JAY!!! You deserve a raise for all the crap you have to deal with! The owners should be arrested and put out of business!
The owners should be sentence to stay in their own hotel for at least a year with no upgrades just pisses carpet, hungry roaches, and semen stained furniture!

Definitely doable. If you’re on a budget and don’t want to sleep in an alley… then this beats an alley. Some of the smells from this place are unreal though, and I’m a chemist.

My husband and I are no strangers to cheap motels for a quick night stay. We chose this motel because we had an early flight and needed to park our car for 2 nights while we were gone. Tukwila is not the nicest or safest place around (3 motels about half a mile up the road have been condemned due to prostitution and drugs). This place is cheap to begin with, but on top of that, I am an Entertainment Book member and received an additional discount… so we gave it a shot.
So…we drive down to the motel, and check in. The lobby actually looks pretty decent. It’s the only photo on the web site that is actually a fair representation… the photos on their web site of the guest rooms are very misleading… more on that later…
I went to the desk to check in and waited a few minutes for anyone to show up to check us in (Ok…I get it… she might have been busy doing something else). I proceeded to give her my printed out confirmation of the reservation that I made through the Wyndham website, using my Entertainment discount. The reservation that I made online was very clear that it was «park and fly»…so what was included in the price was one night at the motel, and up to a week of parking. Well… apparently the discount was too much for the employee to understand. She said «so I have you in a king smoking room.» I said, «Ok, if you have non-​smoking that would be better.»…no luck. I said, «I also am leaving my car here for 2 nights that we are gone.» This is where she proceeded to tell me that there was no way that was included in the price I paid (because how could I, a lowly consumer, know anything or have any idea about what I booked for myself?). She wanted to know where I booked the hotel through, and I told her the Wyndham web site. I also explained that I had a 20% discount that had been applied to the total price. (This was a math equation that apparently was much too difficult for her to understand). «Ummm…I just don’t see that anywhere at that price. But I guess I’ll give it to you anyway.» (Don’t do me any fake «favors» lady… I paid for it, I’m getting it.) She gave me quite a bit of attitude throughout the check-​in process, which I didn’t appreciate, but I can get over that. And so… we drove around to the back building to get to our 2^nd floor room (no elevators). It was not exactly what I had expected, especially based on the photos from their web site. We had paid for a king room and received an oddly set up «suite» (maybe you could call it that?) with a full size bed when you walk in, and then a king size bed in the next «room» (separated by a half wall). The beds were not comfortable at all (my back was sore in the morning). The carpets were stained. The rooms smelled (I realize it was a smoking room, but it was pretty excessively stinky). There was a mini fridge and a microwave that we did not use. The bathroom… ohhh the bathroom… stains on the walls, sink, tub, and toilet. There are no cups to drink water. The tv remote has to be pointed JUST right to change the channel (it would not actually turn on the tv, you had to do that manually, and the remote also refused to change the volume at all). The wifi would not work for me. Our door had to be slammed shut to get it to actually close. The bathroom door would not close, no matter how much we tried. The furniture and décor gave off a nice «1980’s efficiency apartment… owned by a drug dealer» vibe. The view of the trailer park outside of our room was also a nice touch. I was also a bit disappointed that the continental breakfast was not available until 7am. Worthless if you have an early morning flight.
I didn’t give this place one star, simply because it is about as cheap as you could possibly pay for a night’s stay and airport parking (if I paid any more than I did, I would have felt ripped off). The shuttle service and drivers were also really great actually. Fast service and the 2 drivers we had were both very friendly. All that being said… would I stay here again or recommend this place? No.

We needed a place to stay for a quick, 24 hour trip from Portland to Seattle. Found a nice place for similar trip a couple months ago, but that place’s price was $ 25 higher this trip (probably because it’s two days before Independence Day). Decided to go with the cheaper option.
Pros: Room was very large, twice the size of other hotel rooms in the price range. Not quite a suite, but does have a semi-​separated seating area. Also a mini-​fridge, microwave, and wet-​bar sink. Bathroom faucet and counter looked updated. Staff friendly and helpful, checking in was fast. Coat closet and full-​size closet. Area is quiet. Located off a main road, sign visible easily from the road. Wifi signal strong and fast, even at the way back, far from the office. Near the airport, plenty of parking.
Cons: OH SO MANY. Asked for a nonsmoking room and got a smoking one, when I asked about it they said it was because they were all booked up, but there seemed to be a LOT of rooms empty at 10pm. Room reeks of cigarette smoke. Décor a dated mixture of 70’s and 80’s. Hard to say if it is clean because everything is dingy. King size bed leaves room for a night stand on only one side. AC unit at least 40 years old, judging by design, and does not blow any cool air. Cigarette burns on tub. There are 2^nd story rooms in the back but no elevators. Sitting area is nice but has only a tiny loveseat. Shower does not drain properly.
Conclusion: If there were nowhere else/​I just needed a place to stay, I’d come back, but otherwise I’d pay the $ 25 more for a nicer place. Previous hotel was not perfect but got way more for the same price.

I booked this place because my husband wanted me to go cheap for an overnight stay for a dance competition. Never again. The place has a feeling of being home to transients, drug dealers and prostitutes. The staff was polite enough, but the place is a dive. When we first checked in, the keys we were given did not work. Later, when it was time to go to bed, I pulled back the covers and found ants infested in the bed. Friends of ours who were in the room next door had ants infiltrate their luggage. It was disgusting. Breakfast was not served at the time that they advertised and when I tried to check out, the staff was not at the desk despite a sign posted saying they would return in 15 minutes that was posted for over 2 hours that we are aware of. This place needs to be condemned.

Do yourself a favor and stay far away.
I had to be in town for 2 weeks of job interviews during the first of several such job-​hunting expeditions to Seattle and booked this online. I didn’t see the Unilocal reviews prior, and boy do I regret it. I had several serious issues with my stay, and management did nothing to satisfy any complaints levied.
First off, this is a one-​star MOTEL. What you’ll find on travel sites is b.s., and any photos posted by their management are not close to reality. It’s also in a bad neighborhood in a suburb of Seattle outsiders may not realize is super out of the way and sketchy.
So here is my tale of woe:
The first room I was placed in was quickly revealed to be infested with a colony of ants despite there being no food present. I was made to move rooms so they could spray the room (a hassle since I have a bad back and their staff made zero offers to help move my luggage). I was placed in a larger room — until two days later when I needed to extend my stay. I asked if staying in the same room would be offered at any discount or I’d have to again change rooms. I was quickly told I’d have to change rooms again or pay the upgraded cost. I found that to be rude, all things considered. I decided to upgrade to avoid moving my luggage yet again with a gimpy back in the rain. There was a lot of confusion with the front desk and reservation department over who could change reservations (the front desk refused to edit anything made online). It took at least five phone calls. A day or so later, the second room became infested with ants. The manager told me that in Seattle ALL buildings get ant infestation and it’s normal and could not be avoided (yeah right). I was encouraged to stay in the room while it was being sprayed this time, and the manager told me it was safe to breathe in despite the toxic smell.
When the room was «cleaned» by housekeeping, it was done so extremely poorly with remnants still left from whoever was there before me and an unwashed floor — up til I started bringing in my own supplies to tidy things up. My refrigerator compartment started freezing things (think frozen blocks of bottled water in the refrigerator). I called the front desk to help me fix the temperature and no one came to fix it for three days despite my calling several times about it. The heater also went out sporadically, causing me to catch cold. The laundry room is unusable and unsafe. There is only one set of machines and no safety camera, down a dark corridor in an extremely dilapidated room. I would never use anything there or leave any belongings; I had to go to the laundromat downtown to wash my clothes at a much higher price instead. They chose to repave the parking lot at 5pm on a weekday and asked all the other guests to work around it, which seemed ill-​planned. The wi-​fi service, albeit free, is unstable and unreliable. Their «business» center does not allow printing for anything but boarding passes unless you want to pay $ 2 per page. A few of the people staying in the motel seemed to possibly be working as prostitutes or similar, and there was a lot of screaming and noise going on at unpredictable hours.
On the day of my most important *final* interview at a very important company, as I was getting dressed, I stepped on a large exposed carpeting tack which went DEEPLY into my right foot to the point of causing a *pool* of blood on the tile floor as I limped away into the bathroom. It made me quite late, very frazzled and was very painful. I did not have health insurance at the time, and could not immediately go to the doctor. I told the hotel management that day and again upon check-​out of the injury. No one ever asked me how I was or offered any medical help, or anything else. Two members of staff saw the large pool of blood in the bathroom and said nothing about that or me; they simply nailed the carpet back down and left. I had to treat and bandage the puncture wound several times a day for the next two weeks to avoid infection, and when I returned to SF paid $ 600+ for a cash visit to an ER where I was told I could look forward to nerve damage for an unknown period of time. That was almost a year ago and I’m still experiencing symptoms. When I checked out the manager on duty (I believe his name is Jay) made a sarcastic comment about how there were «so many problems» during my stay when I mentioned I was very unhappy about hurting my foot. I think paying more than a month’s rent to stay in a budget motel in the bad side of town for 2 weeks of subpar service in infested rooms and an injured foot is pretty unacceptable.
I’ll also note that I sent a written complaint to both the management and parent company (Wyndham) after checking out and received NOTHING in response. The owner of the motel left me an inappropriate voicemail where he repeatedly addressed me as «honey» and «babe» but made no attempt to rectify the situation. Most people would have sued, so that’s pretty crappy.

Amazingly horrible place to go.
I inquired about a room one night, Kumar told me he had a room available. I let him know I had a certified service dog and he slammed the paperwork down and said I would have to go elsewhere. I e mailed the General Manager GM Kinn and he refused to provide owner information and told me he was the owner.
When I asked him what he directs his employees to do when a customer has a service dog, he refused to provide his policy. Further, he told
Me that he never had rooms available that a mistake had been made.
What a joke… place looks and smells horrible!

We tried to stay here in October 2012. What a mistake. We arrived tired and ready to call it a night. Instead, we had to find a different hotel to stay at, and faced a protracted battle with
, who made our booking, to be refunded for the room that we reserved, and that we found totally unacceptable.
Here’s what we found:
* someone else’s trash in the trashbin inside the room
* a terrible, musty smell in the room
* hair on the floor in the bathroom
* the bathroom door had a hole in it from being punched
* the shower faucet was dangling off the wall, leaving a gap in the drywall
We went to the front desk, told them the state of the place was unacceptable and that we weren’t staying there. I then called
(through which we had made the booking), explained the state of the place, and said we wanted a refund since the hotel had not provided a livable room. It took three more calls to
before we were refunded for that night; they called repeatedly to the hotel, but were never able to reach a manager. This hotel has a policy of hiding from complaints.
We ended up staying at the Ramada Inn (the larger of the two in Seatac). It was so, so much better.