Foot Locker

The best footlocker in Washington, real talk
i was trying to find a shoe that came out months ago but sold out quick i went to the footlocker in federal way but they said they can’t order «try champs» so i went to south center footlocker, f champs tho and ask them could they order it, the guy said yup so right then he order it. they really took the time and found the shoe for me real good customer service
thanks yo

Today, to help a friend buy the shoes, there is a thin black called me to say I bought the shoes back to Vietnam to sell, let me buy it. I was actually Chinese. Buy shoes clerk also scolded, racial discrimination which is it? I did not discriminate against him was black too! I hope his family died.

They really have bad customer service. Me and my wife was browsing for something nothing in particular. We saw a drose shoes so my wife ask the guy if they have a 5 or 5.5 size, then he told my wife what do you want the 5 or 5.5? So his asking my wife pick one, what the f** really. Shoes have different fitting, if you really know your shoes. Then he came back and told my wife, oh yeah we only have size 5 cuz we sold the other one this morning. Management you better re-​train your staff.

Horrible customer service n they don’t know how to sensor they clothes left a hole on one of the shirts I got for my sons bday n now I gotta go back n deal with them once again !!! They need new management

Foot Locker is a great show place to me because I always get good service from staff. There are time where it seems as if they persuade you to buy more products from them for discounts. Their quality of shoes are high and are very exclusive. It comes as shown on advertisement or Internet. I am always amused by the apparel as well, such as the Jordan suits, and Nike sweatsuits that are in stock. Some can be pricy at times but is very comfortable and worth it. Also Foot locker has more variety of shoes than others in my perspective. I can get more options of Air Force ones and Air Max’s than any other shoe place. Foot locker has always been my choice since I was a kid, it always seemed more authentic. You can also get news on good deals and release dates of apparel and shoes. I like how the staff let you try on the shoe first and let you get a feel and comfort of the shoe. They also sell all types of different hats, I had seen a couple of bucket hats that I liked but at the time I didn’t like them. But yes thisbis a great place to visit if you want some fresh kicks. I would advise you to go to foot locker and invite others as well.

I came here to exchange a size from a online order. The guy says «We don’t have that size bruh.» I HATE IT WHEN PEOPLE SAY BRUH or BRO, PLEASE STOP IT! I decided to just return the shoes. It’s funny how these stores (ex:Foot Locker, Champs Sports) do so much detailed inspection when you return shoes. These were just regular adidas shoes, I would hate to see what they do when you bring back a pair of Air Jordans.

Have to agree with most of the reveiwers on here. Employees have a lack of shoe knowledge when it comes to purpose. They seem like they don’t want to be there and want to take that out on customers. Maybe if they were less rude, they would actually have people coming in and buying. Not just hypebeasts who live their lives off of running /​basketball shoes that they don’t even want to crease in. And that’s what foot locker employees only have knowledge about.

Disappointed with the employees here. Lack of knowledge and misinformed me about the Bred 1’s that released on December 28^th. Called a week before to ask when they were doing the raffles, got an I DON’T KNOW and to call back. Called every day up until the usual raffle days (Sunday/​Mondays) and an employee told me they had already done it.
I WAS upset. Explained to him that I called every day and he said he will let me come in to raffle.
Thursday or Friday before the actual release, my cousin tells me they are still doing raffles. Again, I was upset. I gave up. I’m pretty sure they were only doing the raffles that day because people like me complained or asked when they were raffling. Poor service.
Then I have a family friend tell me that his friend works there and that employees get first pick or something like that.
I like Foot Locker as a shoe store, but what the employees/​managers could do is inform customers better. At least give us customers an opportunity to try and get shoes. It’s so hard these days for a pair of Jordan’s.
Anyways, I got the shoe, but it wasn’t from Foot Locker.
Again, just putting in my 2 cents.

The staff person I dealt with here was extremely rude.
I came in asking for something simple. I wanted to know if any of the shoes were made with artificial leather (pleather, plastic, fake leather, whatever you want to call it). I asked the staff member on hand, and at first he didn’t understand me. I explained what I meant by rephrasing it. He mumbled something, and, lacking any real response, I walked out.
Your expectations for mall service may already be low. I doubt this Foot Locker would live up to them.

They didn’t have the best shoe selection, and some of the staff was darn right rude, especially the young gal that rang us out today, for the love of God, if you don’t want to be there, go and find another job, and leave the hours, and position to someone who actually wants to be there; you’re the last person that customers see, leave them feeling good, so that they want to come back; if you’re rude, they’ll remember those feelings, and not be so keen on wanting to come back in the future.
The selection was not so great, the store is called FOOT Locker, so why have so many clothes, and other items, and then have a limited selection of shoes?
We were passed up by employee’s when we were ready to try shoes on, so I had to find someone, and the girl who helped us was great, I wish that I would have gotten her name, but she even helped my son match some socks to his shoes, so that was great, I’m glad that she stayed with him, until he was 100% happy with his choice, as no other store even had shoes in his size, and for that alone, I’d for sure go back, but not any time soon, as I don’t like dealing with rude people, our cashier was short with us, she was not pleasant, or friendly, huge turn off.

Okay well the first few times there was great service, the last two times I went, no even went to me to ask if I needed sizes and it was a fairly empty store. They were just busy chatting and folding shirts and the others in the back of the store talking to each other. But anyway…
Good selection of shoes, except that they run out of sizes for baby boys a lot. Or i mean toddler shoes, well in general childrens shoes!
But anyway its a regular shoe store, most of the time they are pretty helpful in finding something for you. They’re not pushy at all. Its a place I go to often with my husband and son. I don’t like paying full price for my sons shoes since he grows out of them within months! So their sales on children’s shoes are good. I got him some Jordan umm… a version of another basketball player for $ 34. LOL sorry im not good with players, but theres a little cartoon red character on the lip of the shoe. But its wide fitting and my son actually likes having them on!
anyway im blabbering on. Have fun shopping and good luck!

This is one of the larger foot lockers you will find in the Washington… it’s certainly the biggest store I’ve come across as there is a bit of an extended room towards the back featuring select kicks.

Biggest Footlocker in the state of WA.
Merchandise is up to date. Facilities are super clean/​spacious. Surprisingly good, friendly service from a young staff which says a lot about the man in charge at this location (A++++)
Best mall retail sporting goods store IMO.
QUICKTIP: Has only HOUSE OF HOOPS in this state.

maybe i’ve just grown up. maybe it’s the ease of shopping online. or maybe it was just the salesmen standing around the cashwrap with no effort at all to make a sale…
…whatever it was, i’m over footlocker.
the house of hoops has a really nice design concept. but unfortunately, i am not really in the market for such hooptastic goods.