Tucson Scottish Rite

Beautiful facility, great food from the catering company, and good atmosphere. I was recently a guest at an event so, since I wasn’t hosting, I didn’t have to deal with any of the things others have mentioned. From the guest perspective, I had a fabulous time and would love to go back again! Beautiful, elegant, and everything seemed to run quite smoothly. All the makings of a great evening!

Potential clients beware of this venue mainly due to Peggy Atchley, the event coordinator for the Scottish Rite Cathedral. Unfortunately due to our experience with her on the day of our event, it left an awful feeling for us, some of our guests and vendors. Everything from her negative attitude, where simple questions seemed to be a bother, her demeanor on the day of the event, as if we where now a burden, to even yelling and mistreating some of our guests. I’m not sure of all the details but she even started cursing and creating a scene with two of our vendors regarding setup locations. In my opinion, we asked for simple items to be corrected or assisted with and it was too much of a hassle. It came to a point where we did not want to bother her with anything further but she made it very clear that we need to stop our event at 11:20pm in order to be completely out by midnight. I say good luck to anyone who chooses this venue, especially when you have many other choices downtown. Based on our original consults, everything was planned and promised to be done in a professional manner. That was far from the picture that was painted. I warn you to take a further look into this location, as they are understaffed, which plays a big part into your night running smoothly and which definitely leads to the added stress for Peggy Atchley and her outbursts. Should you choose this location, hire your own event coordinator and additional staff because Peggy will not deliver.

My niece held her wedding here in this beautiful room — too bad she hadn’t read the Unilocal review from July. The wedding coordinator made promises and it all sounded good but on the actual wedding day they messed up in just about every way you can imagine. It so happened my niece, the bride, was a restaurant manager and by dropping her bride mode and going into management mode and recruiting some of her best friends to work as servers, she managed to save the day for most of the other guests… well everyone around me had a great time but I can’t speak for all guests. Among the things screwed up: too few tables, too few chairs, too few servers, too few serving utensils, forgetting to serve some appetizers, forgetting food for children, forgetting wine on tables, on and on. Poor bride almost had to put an apron on over her gown. Nightmare city.

This review gets 1 star because well, I cannot put zero. In all fairness the place is beautiful, clean, and kinda cool with the Mason thing going on. The problem comes with the rental coordinator/​manager or whatever her title is. She rents out the halls for events and I recently worked as a vendor at one of these events. I walked into a place filled with their negativity and they proceeded to tell me what to do — mainly how to serve my guests. There was noo assistance and they looked like they didn’t want to be there. Then I heard from my clients about how they were treated — paying clients treated as a nusiance and were not assisted at all. Even worse promised goods were not delivered by the venue and the client was not notified untill the day of the event. No apology was given and they had a bad attitude all night.
Not thinking to much of it untill the end of the event when the client was preparing their food to go with some foil and the venue lady swiped the foil out of her hand and threw it away.
In summation — The attitude and lack of customer service is very inappropiate and un-​becoming of people involved in the event industry. It makes me sad that great places are closing while crap like this is going on.
Wake up your downtown — the construction makes it even harder to get to you and your place isn’t the greatest in the world… develop some damn customer service skills or hire someone so we don’t ahve to deal with this bs again.
Telling vendors that you’ll allow us to work there if a client books us and then going around spreading lies about us and forcing them to call other vendors…
Adjective run off time:
Unprofesssional and bad!
I won’t work here again! and Vendors and clients be wary of the scottish rite!!!