Tucson Glass & Mirror

Horrible business!!! No one ever calls back! There’s been a glass replacement order in process for my residence since July 21!!! It’s still not done. I have talked to Nick once. He is never available. I promised to write this review in today’s voicemail if he didn’t call me back today. He didn’t so I am here to tell you that you couldn’t pay me to do business with this company!!! Try another glazier if you actually want the job done!

I had a pleasant experience taking a small project to Tucson Glass & Mirror. I wanted to turn a large old frame into a mirror, and they were happy to cut the mirror glass to size and silicone it in place. They did a good job, and had it ready the following day. I thought it was nice that they take on projects of all sizes and costs!

When we moved into our brand new house, I thought it would be a good idea to let my English Mastiff take a look around her brand new stomping grounds. All was well until I had to leave and called for her to go outside. As Mastiffs do, she came romping around the corner at full speed and slammed head first into our sliding glass door, shattering it into a thousand pieces. Thankfully, she only suffered a small cut on her forehead.
Naturally, I needed to get the glass replaced – called up Tucson glass and mirror looking into the possibility of having it replaced with plexiglass. They DO offer the service, but I decided to go with tempered glass when I heard the price difference and was reminded by their salesman that plexiglass scratches very easily.
The guy came out in a matter of 45 minutes to take measurements. Left to go get the necessary piece, then came back and completed the repair in about another 45 minutes.
For those handy people out there, this company offered to sell me just the glass for a fraction of the cost. Now that I know how its done, I may take them up on it should I ever need their services again. Glass for a sliding glass door isnt exactly cheap, but I wasnt upset with the price either. The above-​and-​beyond service is what makes this place really worth your time and money.