I normally go to the UPS store on Broadway and Campbell, but I stopped at this one because it’s closer to my home. I emailed the store a one page document I needed printed and didn’t have time to put it on a USB or go to the Broad/Camp store. After the store manager printed it, I expected to give him $ 0.11, but he charged me $ 3.99!!! … $ 3.99 for one piece of paper!!! Then he stated it was because HE printed it, and I didn’t use self serve. The week before that I needed to ship a small box and I needed a piece of tape, maybe 6 inches long, to make sure my package was secure. The store manager told me he cant give me any tape that I need to buy a new roll. He saw that I was upset and I told him about the Broad/Camp store and he told me, «Well this is my store.» Well his store doesn’t provide the best customer service, they are only worried about what goes in their pockets!!! I will not be returning to this place again!