The Flats At Julian Drew Block

I

I could live out of a cardboard box if needed, I’m flexible. But when I comes to this place, the basic good part is the location. The Apartment was fine although I could hear every step my upstairs neighbor made in HD and there’s NOTHING you can do about it.
The company itself is bad. Too far removed from customer service and didn’t hold themselves responsible for my stuff being destroyed while I was deployed. Not one phone call or anything along the lines of «sorry, we screwed up».
Like I said, I could live in a park in a tent, but right is right/​wrong is wrong and this place is wrong.

If I could give less than a star, I would.
I’ll start with the positive: the property is beautiful. The apartments have beautiful floors and a pristine pool and jacuzzi.
The negative: Danielle. The office manager. Spawn of Satan. I have lived all over the country, from New York to California. I’ve also lived in over 5 places in Tucson and have never had such a self loathing, power tripping landlord. She finds people to pick on, and does so. We moved in and she seemed desperate to get us through the process. Cold and distant is the best compliment I could give her. Fast forward through months of us paying rent on time every month and being quiet tenants considering we live in bustling downtown. My roommate works at a local bar and would come home to unwind around 3am. She came banging on the door and said we had gotten a noise complaint from our downstairs neighbor because my roommate was being too loud. Mind you, I live in a studio with him and I slept through him walking around and making food after an 8 hour shift.
Our neighbor has a dog that barks… ALL THE TIME. Every time we walk past the window, the dog attacks it like we are going to break in and rob the place. The dog also attacked our dog and, surprise, surprise, she said there was nothing she could do. She even said she’s never even heard the dog bark. Maybe she’s protecting him because they are two peas in a pod.
Long story short we are trying to buy out of our lease and she is threatening to sue us and, «make sure we can’t find a place to live.»
People on the property are actually scared of this wretched wench. Monday through Friday office hours, the place is like a ghost town. Come closing time and weekends when everyone knows she’s not there, people open their doors and play music. People hang out by the pool and barbecue. Such a nice and friendly atmosphere. But come Monday morning a dark cloud sets over the flats at Julian Drew block.
Please, save your sanity and steer clear of Danielle. The property should find a new manager. If they did, they would have a lot more business, and the world would be a better place.

This review is for Danielle, the office manager. you have no idea how badly I needed a little compassion (or rather you DID) I would like to formally thank you for your continuous communication with me, your humanity and your professionalism.

NOV 2012– MOVING HERE IS ONE OF THE BIGGEST MISTAKES I HAVE EVER MADE.
I moved here in July 2012 and still do as of November 2012 (unfortunately). The property is managed by Scotia group– the most unaccommodating management group I have ever had the pleasure (ha) of dealing with. It is remarkable how terrible service is given how expensive it is to live here. Try getting in contact with them (520) 323‑6516. Go on. try.
The problems started on the very first day I moved in. The workmanship in the newly remodeled apartment was laughable. Doors were painted while closed, hardwood floors were damaged (which i’m sure will come out of my deposit even though I have thoroughly documented it), outlets not working, cable line cut, brand new cabinets screwed in so tight the wood split, and among countless other things the lock to the bathroom was put on backwards. I was at one point given a small credit by the owner himself (it was a total fluke he was even notified) to compensate for the inconvenience which I really appreciated however my frustration continues with management.
I moved into these apartments knowing that the remodel was not 100% complete however, my apartment itself was supposed to be. My apartment has now been entered at least a dozen times by third parties. That’s right THIRD PARTIES; WHEN I AM NOT HOME. They can do this as long as there is a note on my door 2 days in advance. I have gone all the way up to Scotia corporate about my concern and discomfort about people (especially people I do not know) entering my apartment when I am not home. «There is nothing we can do. Your lease says we can.” — Really? Even though I came home to find someone had left my front door unlocked?! They did offer to have the usual maintenance present from now on when my apartment is entered (who knows if that actually happens) However, what is scary is that THIS IS AN EXCEPTION. If someone took the time to actually plan, my apartment would have only had to have been entered once. They are completely taking advantage.
There is also now a mysterious balance on my account. I find this perplexing since I pay the same amount every month. It has apparently been there for a couple months. It interesting because I physically sat in the office and wrote the check every time. I once again have to babysit and go through my accounts to prove I do not have a balance (another issue I spoke to corporate about. My point is, if in fact there is a balance, I should have been told at the time. It is not right for me to have to go back through my bank accounts so long after the fact… They dont care. They just want as much money as they can get)
Management knows how much I hate for my apartment to be entered. Its funny, every time I have an issue with something (a mysterious balance for example), within hours I get one of those little white notes stuck in my door saying my apartment is going to be entered AGAIN.
CRIME is a huge issue in this area. My car was broken into twice within the first month of living here. My GPS was stolen out of my glove compartment the first time and my radio was ripped out of my dash the second. A couple weeks ago I awoke to gunshots right on 5^th ave. I could see the culprits and people running right out of my bedroom window. Within minutes the entire block was surrounded by cops. THE APARTMENT REFUSES TO PROVIDE ANY SORT OF SECURITY OR PUT IN SECURITY CAMERAS AND /​OR BRIGHTER LIGHTS.
Even if you are looking to move here after the renovations are actually complete (I am convinced this will never actually happen) DONT DO IT. You will be paying for corporate legalism and new car windows. Wait for a couple of the new downtown apartments to be completed and move there instead.