Sissy’s Pet Grooming Salon

We have taken our dog to Sissy’s several times over the past years and have always been very happy. They do a great job and my dog seems happy coming and going. It’s always been fairly easy to get an appointment even though they seem to be a busy place. I’ve tried other places with not such rave reviews. Give Sissy’s a try!

The only positive I can say is that the groomer I had seems to genuinely like my dog. Now, the negative…
I have a mastiff and I understand that grooming a 170 lb dog is a big deal. I called them to confirm that they would accept her and get pricing. I was told it was $ 58 and it could go up «a few dollars» because of her size. Upon arriving, I was told she was too big and that I couldn’t bring her there again. I was a little put off because I had made the call prior but they seemed willing to take care of her this time so that worked out…
When I called to see if she was ready, I was reminded that I could not bring her there again (not sure why this was necessary) and that the price was $ 85! Say what! I told him about the prior conversation but he didn’t back down until I told him that I would’ve looked elsewhere if that price was quoted to me originally. He said he’d ask the owner. When I got there, she looked great. I appreciated the work but was told they only reduced it to $ 75. I don’t know what a «few dollars» is to most people but almost $ 20 more than the original price AFTER HAVING IT REDUCED is not acceptable. I paid the amount but will not be recommending their service to anyone because I believe that this was very poor customer service.
My recommendation would be to get things in writing from them so you don’t get surprised like I did.

I have used Sissy’s 2x in the past 3 months. The first time was great and the dogs loved it.
A few weeks ago a much different story. I have 3 golden retrievers who are very full of energy. I always bring them in 1 at a time. The staff is very friendly. They also do a good job with grooming.
My issues Are that due to the location it’s very busy and it over stimulates many of the pets I’ve seen go in there. Including mine. The staff told me that the dogs nails bled because they were clawing at the kennel. They never do that. I was mad to say the least. Got them home and their nails were mangled. Never again will I put my dogs thru that type of treatment.
I trusted them with my pets and they did not treat them well. I called to talk to a manager and they left me a message with dates and times I could call them back. Never got a hold of them any of the times I called. I will never take them there again.

I’ve been taking my dogs to Sissy’s for many years and they have always done a fabulous job! I’m always impressed with how good my dogs look when I pick them up.
The owners and staff are all very friendly and helpful. They always treat my dogs with the utmost respect and frequently refer to them as my «kids». My dogs are always excited to go there.
Their prices might be slightly higher than other places, but it’s well worth the money and the peace of mind that my dogs will be treated well!

great place to be, Family owned and operated and the atmosphere is phenominal. My dog only took about 4 hours to cut and groom from head to toe. Great experience.

I’ve been taking my dog here for a few years and they do an excellent job on her. I specifically ask for Jason. I used another lady once and was extremely disappointed. But I couldn’t let one not very well experienced person or outcome sway all the good times. I drive 45 minutes just to bring my dog here even though there are plenty close to me. I believe that when you find something you really like, there is no need to look elsewhere.
Also if you don’t like something when your animal is finished, speak up. They’ll usually fix it for you right the and there. The prices are very comparable to other groomers. The only time I’ve seen the price fluctuate is dependent upon the condition of your animal. If you take your dog in every 4 – 5 months that’s matted and what not, why should it be the same price as someone who brings their animal every month… I know this first hand but am very understanding of it.

When we walked in I noticed a dog with a strap around its neck on the grooming table. The strap appeared to be very tight/​snug. I believe this is done so that a dog’s head will remain in an upward position. Overly tight straps on the neck will, clearly, place pressure on a dog’s windpipe.
I asked our groomer, who was grooming the dog with the overly snug
strap wrapped around the neck of the little dog on the table, to avoid putting the strap too tight on my little dog’s neck; because she suffers from «Tracheal Collapse.» The groomer assured me she doesn’t place the straps on too tightly, and she wouldn’t have it too tight on my little dog’s neck.
Well she did! My dog suffered through out the night coughing and choking!
My dog was groomed at Sissy’s last month and I really liked the way they groomed my pooch, so I took her back yesterday. That was a mistake. A $ 57 mistake.
They hurt my dog, violated my trust, and did not follow through on their promise to me regarding the strap.
I will not return to Sissy’s; and am obligated to warn others about the apparent disregard Sissy’s appears to have for the comfort and safety of their little furry clients.
THE REST OF THE STORY…
The coughing continued to worsen and the vet blamed it on the recent damage to her collapsed trachea. It reached a point requiring a very very difficult painful decision. Our little «Baby» was put to sleep last year. It took me this long to come around to revisiting the issues associated with the damage that was done by s groomer. No more pain for her, just us.

I would have gave it a higher star but when I went to pick my small dog up the price jumped with out them even calling. Wow $ 64 to do my dog. Iv never have payed that much. Nash has been there once before but not again. Can’t afford that ever 4 months.

The groomer I used left so I am now neutral on this place. Can’t endorse nor dissuade.

My mini schnauzer is a difficult dog to groom and Jason has always done a great job. We tried another popular salon closer to our house and it just wasn’t very clean and I didn’t feel there was any advantage to saving the extra time. So back to Jason we went and we are glad we did. We have been going to Sissy’s for over three years and highly recommend!

Had our Maltese groomed here. The lady «trimmed» him way to short. Not very friendly service.
Jason the owner is very nice.
Will not return.

I have been taking my Mini Schnauzer to Jason for almost three years now and am SO happy with him! I moved to Tucson 3 years ago and tried two other Grooming businesses that I was dissatisfied with. I met Jason at the vet where I take my dog and he was working part time as a tech at. My dog really responded well to Jason at the vet so when I told Jason I was looking for a really good groomer he suggested I try Sissy’s and I am so glad I did! Jason takes his time with Ozzy and is patient and loving towards Ozzy. He also spends time talking to me about Ozzy and how he has been doing. My dog has skin and eyes that are very easily irritated so I bring my own medicated shampoo and eye drops and Jason is the one who reminds me to give it to him when I drop Ozzy off. What I like most about him is that I know I am leaving my dog in good hands. He is my baby and I don’t worry at all about him being there with Jason! Ozzy looks great when I pick him up and I also like that Jason calls me a half hour before he is ready to be picked up, to give me the heads up. Another added benefit is that Jason’s wife also grooms there and she does an exceptional job as well so I always have a backup if Jason is out of town or already booked. I give Jason and Sissy’s Pet Grooming 5 much deserved stars!

I’ve been going to Sissys for about three years now to get our two small dogs groomed. They have always consistently done a very good job on the cuts, I always feel like they’ve gotten a good quality grooming and to our specifications (which are pretty simple, teddy bear cut).
However, I have experienced what some of the other reviewers mentioned about some poor service and taking a long time. Usually they tell me four hours, but there’s been times it’s taken over five or six. Once I called saying I was in the area and just asking if they were ready (I live almost 30 minutes away), and they were a little short with me in response. Another time, I had a groomer make some snippy comments to me about waiting too long to bring the dogs back in.
They have a younger man working at the desk there now, I think his name is Taylor, and he’s quite friendly and helpful.
We pay about $ 110 for both of our small dogs to get groomed, which seems mostly going rate.

I’ve been taking my poodle mix Patti here for over a year now. They always do a wonderful job with her cut and she’s as soft as a cotton ball for about a week afterwards.
Everyone has always been very courteous to both Patti and myself. I always go to Susan who is fabulous but I would recommend anyone there.
My only criticism is that you never really know how long the grooming will take. I tend to always go at the same time on the same day and its taken anywhere from 1 ½ hours to 5 hours. It depends on the time of year and how busy they are. They always call a few minutes before they are done though so it’s never been a problem.

I went to Sissy’s about 4 times. They perform decent grooming jobs, but I experienced rude service almost every time I went! One time, I paid by credit card planning to tip with cash and while signing the receipt, the groomer pointed out the tip slot and said, «Aren’t you going to leave a tip?» This was AFTER having tipped her $ 10 on a $ 40 grooming job the previous trip.
I now go to Paws & Claws and have been completely satisfied with the service and grooming!

My mom takes her pomeranian here. She prefers getting a «teddy bear» cut on her pom since the weather is so hot in Tucson. Her pom always comes out looking like an adorable little bear and she gets many compliments on how cute she is.