Sanner Charles, MD

I was impressed with Dr. Sanner during my consultation, I thought I had finally found someone who could help me with a long standing problem. However after convincing me that two expensive and invasive procedures would provide the answers needed that was not the case. When the last test was performed I was instructed to call for results in two weeks. I was very specific that I would not be home during a specific time and that is the time he called. I believe his nurse Sandra, who seems to have some sort of passive aggressive personality, deliberately didn’t tell him. He left a half assed message on my answering machine with very little information. What kind of doctor leaves any diagnostic info on an answering machine? When I called the office and asked his nurse to have him call me back she said that all questions would have to go through her, she also answered questions on her own that, since she is not a physician, she is not qualified to answer. She insisted I fax or send, or tell her my questions and she would get back to me and insisted this was his policy. I said I found that unacceptable and was told I could make an appointment for which I would have to pay and the soonest would be at least a month. I have never heard of having an expensive procedure and having a doctor who is unwilling to discuss or explain or answer questions about the findings, or to have to wait for such a long time and be expected to pay when the follow up and results of these kinds of things, in my experience, have always been included in the price of the procedure. If you need a GI doc, I would definitely advise you to steer clear.

I never thought I’d find a gastroenterologist as good as the one I had in South Carolina. Imagine my surprise to find out that my best friend in Arizona works for a GE but also one of the best!
Dr. Sanner wowed me during my first visit to him. I was going through a slight medical crisis due to poor care from the transplant team at UMC where I’d been going since moving to Arizona. Due to stress from that my ulcer which had been dormant for some time began kicking up.
Although it was a fairly routine GE visit, I was thrilled to find that Dr. Sanner had time to spend with me talking about my medical history and thoroughly going over my rather significant experiences with my previous GE leading to my liver transplant. In addition, he went out of his way to keep an eye on some general health issues until I was able to find a Primary Care doctor in the area.
Dr. Sanner truly cares about his patients as does his staff. Not only is he professionally excellent he also has a sweet and unassuming air that puts you right at ease.
His office reflects his simple philosophy of putting the patient’s health before profit as it is small and neat without the flash and glitz of so many specialists’ offices these days.
I highly recommend Dr. Sanner to anyone who values not only a consummate professional but also a caring doctor with whom you can develop a partnership for care.