Regal Carpet Cleaning Inc

I’ve had numerous different carpets cleaned by Regal and they have always done excellent work. Carpets come out clean and look brand new. Staff if friendly and professional and payment is always reasonable and hassle free!

The apartment complex I just left asked me to get my carpets cleaned upon moving out, and while I was irritated by that at first (not the fault of the cleaners of course), I had a great experience with Regal! When I called they were polite and helpful, and it was overall a very simple process. They had tons of time slots available so I had no problem scheduling a time that worked for me.
Since I wasn’t going to be home at the time they came to clean the carpets, they allowed me to leave cash on the counter for the cleaners who came. It was only $ 48 for my one bedroom apartment which I thought was a pretty good deal. When I came back the next day the carpets were cleaned wonderfully! I have no complaints about this company!

I was referred to Regal by my sister-​in-​laws landlord. I live out of state and was able to schedule all the work hassle free. Originally, I thought I would have to replace the carpet, but once they were done with it, the carpet looked as good as new. The work was done on schedule and as promised and also removed a rust stain. I would recommend Regal for all your carpet cleaning needs.

This company had done a great job up until now, and the guy who did our carpets was polite and professional. However, I was in for some bad news after we last hired them to clean my mother’s home.
I don’t know exactly how it happened but the carpet guy somehow managed to turn off my mothers oxygen machine while cleaning her carpet. Now keep in mind, that many people need their oxygen to function day to day and therefore are on it constantly.
According to my mother, she went all night without oxygen and grew ill. Today I get a phone call from her to tell me she noticed her machine was turned off. There was NO REASON for anyone to turn that oxygen off, and the cleaning guy was spotted cleaning the carpet where the machine was.
I called the company to tell the manager to be aware of what happened he immediately grew very defensive.
While talking to this manager he said that it must have been my mother who turned it off. (I think not! Why would my mother turn off her own air?) Then he proceeded to say that the cleaning guy would never do it on purpose. (I think being in a hurry and carelessness is more likely.) I had to tell the guy to calm down and not to be defensive. He ignored me. I just wanted to let him know what occurred and to tell his staff not to mess with or move medical equipment. Is that so hard? He said he would talk with the employee.
Folks, remember to tell the carpet guys to steer clear of any medical equipment in your home and make sure to keep an eye on them even if it’s an employee you like to hire.