Quality Lube & Tune

As a follow-​up… The old odometer rolled around and it was time for a Transmission flush and service. Quality Lube and tune was the last place I PAID to have the transmission serviced, and that occasion was the first time after having paid someone else for a $ 1700.00 transmission overhaul. The person that I just this week had do this last service informed me that this transmission had NOT been serviced since its overhaul because he found material in the pan that ONLY comes from an overhaul. So this means that not only did I pay for drive line servicing that I didn’t get, they also charged me for a transmission service that I did not get.
I STRONGLY recommend you go elsewhere for car service! Whether this is company policy or a lazy individual working under the car is unimportant, the end-​result is the exact same and what I’m finding is epidemic with cheap shoddy repair facilities from sea to shining sea. I’ve since found an extraordinary shop, email me for the name and address, but steer clear of these guys because even when you DO catch them at bad service they just sit and look at you as opposed to being apologetic and getting it handled and making it right.

The staff is friendly and upfront. Being a girl– more often than not car places try to take advantage, but these guys were straight forward and didn’t try to sell me every service under the sun. Waited a bit because they were busy but it was worth it!

Took my truck to get it aligned, as they advertised a $ 70 4WD alignment (wanted to try them out, and maybe do some modifications on the truck). They did a ‘diagnosis’ and told me it was going to be more involved; many parts needed to be replaced on the front end and they had to work up a quote. They charged me $ 39 for the diagnostic, but said they’d give me credit once we did the repairs. Called me up later that afternoon with a quote of ~$ 1500.00 for the front end and another $ 650 for shocks. Took it over to Oro Valley automotive and they did the whole thing for $ 40! No additional parts or work needed! Now it drives just fine… with the money I didn’t spend, I bought new tires and rims and STILL spent less than Trail Boss/​Quality Lube was going to charge. Seemed like nice folks, not sure what the deal is, but won’t be going back.