Best group of therapists in town!!! From the moment you walk in the door, you feel like part of a family. Jolene is amazing as was able to explain my insurance as well as the reason for my intake paperwork. The clinic also works with your deductible so you don’t get stuck with a lump sum bill at the end. My initial visit was above and beyond what I expected. My therapist(Brian) not only did thorough examination(more than I had experienced at other PT clinics), they explained what was going on with my back pain, they explained pain in a context that made complete sense, and then they explained that my condition is common and some people are walking around with similar disc injuries without even knowing it. This gave me extreme hope and promise with my treatment and the care continued throughout my time with ProActive. My treatments typically consisted of a ½ hour directly with my therapist and then another 15 – 30 minutes with an assigned exercise specialist. I always knew what to expect and who I would be working with. Prior experiences with other PT clinics would have be being thrown around between PTs, PTAs, and techs. I never knew who I would be working with. It was encouraging to have consistency from visit to visit as I felt the therapist and exercise specialist were able to see my progress from day to day and know how to properly progress my care. The clinic itself is very nice, clean, and open. However, if you need a private treatment room, there are 3 available if you prefer to be in a private room. The clinic also has a massage therapist and personal trainer for those who desire those services. If you want a great experience with physical therapy, go to ProActive!!!