Overhead Door of Tucson

Certified Master Technician Adam Monteabaro got our door to stop groaning and malfunctioning by lubricating and adjusting everything and replacing the cheap plastic wheels with nylon ones that have sealed bearings. What an improvement!

Excellent quality and price. I highly recommend Overhead Door. I worked with JR to replace a damaged garage door on my rental home. They came in on-​time and on-​estimate and were even able to paint the door to match my HOA approved colors. Very happy customer here!

We had an old RV garage door that was 16′ X 14′ from the 70’s and needed to be replaced. We got Overhead Door from a neighbor who had installed a door with rusted metal panels. This was the look we wanted for our home which matched our gates. After checking with several other companies, none of them had really done this style. We made an appt. with Art, the owner and he made a trip from Tucson to meet. Art was very knowledgeable and took the time to explain the product and installation. The company has been doing this product for several years. Installation went very smoothly, taking pretty much all day. The installers were excellent, cleaning up after themselves very thoroughly. In the end, the finished product is AMAZING! The door and motor are the quietest I have ever experienced. It is so well balanced that you can literally lift the disengaged door with just a few fingers. The overall price of the door and installation was very reasonable. I would highly recommend this company for your next garage door project!

Incidentally, I have a 5 stars and a 2 stars feedback. So overall is 3. You may wondering why…
==================== Five Stars =========================
I had replaced two garage doors, openers and the whole tracks by them couple years ago. I was impressed by their professionalism on the work, quality products, reasonable price, prompt installation, and accommodating schedule. They even painted the garage doors on my drive way to match my house color.
The new units, 4040L were so quiet operating, secure (code changes every time), safe (beam to detect and not close) and with an exterior emergency key pad.
So impressed, I have recommended to all my friends and relatives. And we called Overhead and replaced our California home garage door too.
==================== Two Stars =========================
Nevertheless, it seems they are NOT as good in support and help afterward. I had a problem with the wall control buttons (not as sensitive and sometimes you have to pushed few times or stick inside) within an year and It costed $ 75. I thought that should be part of their warranty service.
Then, I had some problems this afternoon on one of my garage door which won’t close all the way down. I called them and Arthur answered the phone. I knew this should be something very simple to readjust or reset to make it working again. I tried to explain to him what happened and hoped he could give me few tips to try first before had him sent someone over. But he said it might take few hours to explain over the phone and kept pressuring to send someone over to check it out. Since I had an appointment came up, I told him that I would call him back when I return.
Upon I returned home, I brought out the users manual and it took me ~5 min to figure out and adjust the «travel door up» and travel door down” settings on the opener. I called Art back and told him that I fixed the problem and not so happy of his unwillingness to help over the phone. I am sure he knows how to fix this kind of problem if he can just listen to my explanation more closely. He did not apologize.
I just hope, they can be more sincerely listen to customer and help them with trivial issues or problems over the phone instead of always sending technician and costing them money.

Our garage door had broken and we couldn’t even open it! They sent a guy out that same day and installed a spring, so we could open it while we waited for the new one to come! They installed the new one and it is beautiful and quiet! The guys were so nice and did a awesome job! Yesterday Art stopped by to make sure the door was working right and to see if we were happy!!! Yes we are soooo pleased!!! Thank You!!!
Katie & Butch!

This is really BIG. Yesterday early evening hubby and I were going out to dinner and lo and behold pressed our button to get out of the garage. This was Sat. evening. Worst day of the week to have this problem. We heard the most horrendous noise which we thought that the springs on the door had broke off. We had our 2 cars in the garage and could not get out. So sadly we were stuck in the house. We were never happy with any garage door people so found ourselves at a loss as to who to call and would anyone answer the call on a Saturday at 4.30 PM. Tried a few numbers. No luck. One machine told us the hours Mon– to Fri. 9 to 4. One guys said his employee had just quit and couldn’t see us until Mon. Ending the conversation with «Now you have a wonderful weekend». Called Overhead Door Co. and immediately Art Alcon was on the phone and at his office on Drexel. We live Swan and Sunrise. He arrived by 5.00 PM while nursing a bad cold cheerfully took out his tools to replace our rollers, springs, repaired a bent garage door. He knew exactly what he was doing, had all the correct tools and parts and worked very efficiently. Oiled all the parts. This is the only place to use. Price seemed very fair and even honored the discount coupon we had in the yellow pages. Great guy. Before he came he had bought some soup to take to his wife and family who were also suffering from bad colds. By the time he finished the soup was cold. I told him to microwave it and wished him and his family get better soon. I will always use Art in the future for any garage door problem.

Great Company! My garage door was not working. Called and received prompt service. The technician diagnosed the problem immediately and fixed it. The cost was reasonable too. I really appreciated the prompt service. Thanks so much and I will definitely use them again.