OK Feed & Supply

We love this store. We live close and special order our puppies dog food from them. It comes in quick and is cheaper than the Blue Buffalo junk that you can buy at Petsmart. They are always friendly to us and give our pups lots of attention when they come with us. The have a buy 12 get one free program for the Fromm that we feed our dogs, so its great for us. We have never had an issue with them. I do wish they were open later, but perhaps I just need to leave work a little earlier instead!

Worst Customer Service from the old man that works there. We were there to buy a chicken, a duck & feed for both. We arrived 15 mins before closing. We had already picked out the ones we wanted & all we needed to do was pay & have someone get them. It is now 4 mins before 6pm & the old man threw a fit saying it was too dark, there were closed & any other excuses he could think of to not get them. Problem with that was there was a guy outside who was already helping us. I asked him if it was too dark, do you have a flash light. He then proceeded to kick us out!!! They need to get rid of him!!!
Edit: After hearing from the owner, I am inclined to change my review from 1 star to 5. For the owner to go out of her way to personally answer my review means that she really prides herself on Customer Service & is willing to make amends. We have purchased a couple of Chickens & Ducks from this business & this seems like an isolated incident. I WILL be going back to see if this is the case. Thank you Grace

We came to buy chickens and some accessories. They were crazy short handed, but they still took the time to answer questions and pick out the right chickens for us. They could of definitely been a 5 star but there was a little too much effort to get help and some complaining from the staff about how short handed, they were, and who’s job it was to do what. But all in all, they have a wide variety of products and healthy chickens, so good job! Shop local, enjoy life

I love OK Feed for their wide variety of high-​quality dog food, treats, and toys. They stock many different types of protein only kibble as well as non-​grain based dog treats. The staff is also very knowledgable and friendly. They’ve been able to answer all of my questions about the different type of kibble and treats for my two puppies.

Have a question? They have an answer! Seriously! I have come here with dog food questions, hay questions (I use it for my garden), and the random chicken question and have left here feeling a little smarter. The staff is always so helpful and will spend as much time necessary making sure that your questions are answer and your pets needs are meet. On many occasions they have representatives for the products stop by and share information about new and existing items which is always nice. The neatest thing I discovered was their punch card. With three dogs we go through a lot of dog food. For ever 10 bags of the same food you purchase (they must be the same size and brand — the flavor can vary) you get one FREE. That is great because at $ 50.00 a bag it turns into a nice treat for everyone at least once a year.

I just got a small flock of backyard chickens, and the staff at OK Feed & Supply has been incredibly helpful and friendly to me through the process of purchasing hens and supplies. This is a great, all-​in-​one stop for any animal need you may have. (cats, dogs, birds, chickens, horses, rabbits… and I am sure more that I don’t even know about!)

I recently decided to change my cats diet from free feeding her to a raw diet and had no idea where to look! Thankfully this store was here to help me with all the fundamentals of such a drastic change! I dont know if it was just sheer luck because there was a sweet lady there that was selling a new brand of raw cat food called stella and chewys! It was an absolute pleasure speaking with her and she really knew her stuff! She gave me great advice on the switch over to raw and her product seemed to be exactly what i was looking for! I was also happy to hear that it was a small company making the raw food she had pointed out, because I dont trust many name brand foods! Great experience! I cant say much about the other products because i was there for a specific reason but if your going raw for your pet this is one place you should definitely stop by!

We started going here for dog food once our new puppy started having food allergies. They have a great selection of quality dog food and it’s not any more expensive than other chain pet stores in the area. They are always willing to help us select food and know what kind of questions to ask to lead us in the right direction. They also special order food and it comes in very quickly! Highly recommend this place for your pet needs over the big box stores around town. We also have found that they have a great price on antler chews. Overall, just a more personalized and friendly environment.

Bottom line: This should be the first place you come to looking for the highest quality feed, treats, dog food, cat food, bird food, toys and tack! Notice the exclamation point it is there for a reason.
Lets start with why they didn’t get 5 stars:
PRICE EVERYTHING; Seriously, when all of you staff is helping customers, of which they do very well, and all I want to know is how much the 50# bag of dog food is, that you don’t make me wait 5 or more min just to find out.
Get a LCD monitor/​tv to roll through all of your bulk feed prices and availability; Come on people we’re a decade into the 21^st century it isn’t that hard or expensive anymore (or even a big dry erase board 4’x6’ or 4’x8’ with the most up to date info if you insist on being a gaggle of luddites). Again I get annoyed waiting 5 – 10 min to while 3 employees are trying to use the only photocopied price sheet at the same time. Maybe I am just curious about how much 20#s of flax is running and if you have organic layer feed. If you had this information freely available to your customers I wouldn’t have to tie up as many resources to satisfy my infolust (similar to wanderlust but involves less walking, usually)
Getting in and out of their parking lot: nothing can be done about it and I am sure when the place was built it was just fine but as the roads grew they have made coming and going kind of a pain in the ass.
Heres why they could get 5 stars:
They have the BEST, WIDEST VARIETY and MOST HEALTHY treat selection with in 100 miles, bar none.
They have the most comprehensive high quality dog and cat foods at highly competitive prices. They don’t sell crapy foods here. If they don’t sell it you really don’t want to feed it to your pets, unless you don’t like your pets and want them to not live as long. Its a good idea to rotate through different kinds of food and treats so your pets don’t get bored, you wouldn’t like to eat the same thing everyday so why to you expect your pets to.
Price, Sure they are usually a dollar or 3 higher than big box stores but you don’t have to go to several different places for treats, food and equipment; they are local; and you are paying for the highest quality helper monkeys (staff) in Tucson.
Chickens, Chicks, Quail and Ducks! Where else can you buy 1 – 7 day old chicks some 2 month old chickens 3 – 4 quail and a duck for good measure all for less than $ 8 a piece, Im sure there are some other places that do this, but not many. They also have every thing you could ever need to take care of you new flock from coops to fake eggs to show those dumb birds where to lay the real eggs.
To top it off they have a really good staff to help you navigate all these things with knowledge, experience, and patience. I will say on the whole the staff knows more about feeding your dogs and cats than vets do, which is sad (for your vets). They are humans so they do have their good and bad days, and some times they will give conflicting advice (again humans).
You can also bring your well behaved pet with you, mine aren’t so they stay at home.
Often times they have samples of treats or of different types of food (which I will use as treats)

We always receive great service from a knowledgeable staff. We prefer to support local businesses, not Big Box types. Would be more convenient for us if they were open Sunday, but they need a day off too.

I am a native Tucsonan and prior to the detour you used to go from River straight down Dodge past the JCC. (Anyone else remember the good ol’ days?!) That was the standard route from home to in town. We drove past OK Feed and Supply a million times, but it wasn’t until recently that on two different occasions something brought me in.
I didn’t go to OK Feed and Supply for pet food, or hay or any other typical reason. I went for two slightly off the wall reasons. They carry amazing shade hats for working in the Arizona sun and my father had seen one on a friend and loved it. Us kids decided to give it to him as a father’s day present, so secretly we found out where to buy it and the answer was OK Feed and Supply.
The second time my Dutch husband, and the Dutch are a biking nationality, crashed his bike and came home with horrific road rash. Daily we were basically wrapping the right side of his body in gauze and securing it with elastic medical tape (similar to what you get after donating blood). That stuff is expensive! Someone recommended checking OK Feed and Supply. They have a wide variety of the veterinary version at less than half the price I was finding at drugstores. It worked just the same.
I only give it 4 stars because I can not truly review for the store’s typical clientele, but both times I have been there I got what I needed.
A quick note, they are not open on Sundays!

Some of the employees at OK Feed & Supply are incredibly callous. Their ‘customer service’ is despicable. Not even worthy of one star. I have felt offended by the employees at this store on multiple occasions over the years, both personally as a result of their treatment of me as well as on behalf of other people I have witnessed.
I feel strongly about their rude and disrespectful treatment of customers and refuse to support this business with my money any longer. I have also expressed my concern to others within the Tucson community of animal rescue agencies, breeders, trainers and other animal services of which I have been an active part for over 20 years.
I also greatly appreciate that there are plenty of alternative resources available for quality natural pet food and supplies and to which I gratefully offer my business and support. Honestly, though, I’d go to PetSmart before I’d patronize OK Feed again.

Bad customer service. People don’t realize that customer service is everything nowadays. I won’t be back.

I came here to look for some dog toys. It has a good selection of all types of animal stuff including horse, dog, cat, etc. but the prices weren’t all that great. A little higher than Petsmart or Petco. But I gave 1 star due to my horrible experience here. YMMV.
I asked a cashier whether the bully sticks were per item or per pound and she clearly told me that it was per pound. Then when I brought a bunch to the register she told me that is is per item. F-​ing great. So I return to the bin and dump the sticks back in the bin and walk out after browsing a bit more. I didn’t find anything that great.
Anyhow, as my gf and I are entering the car, a big angry guy who looked like the owner comes up to my window and rudely asks, «Are you going to pay for that?» I was shocked and surprised so I answered, «Pay for what?» Then it dawned on me that they were accusing me of shoplifting. I told them that I returned the bullysticks to the bin and threw away the paper bag in the dumpster by the door which he then went to and checked out. I clearly saw the cashier who must have accused me at the door and the guy. Then both of them just disappeared inside without another word.
My jaws were dropped at the rude and horrible treatment of their customers. I can understand if they thought someone shoplifted, but when they realized that they made a mistake, they did not even apologize. I don’t know if it was a racist thing or what but I still can’t believe they just walked off after accusing me and then finding nothing on me.
What goes around comes around. I hope people realize that they can get better prices on most items elsewhere and definitely better service!

huge selection of dog/​cat food and treats. it’s a bit on the expensive side, but they do have a lot of items that aren’t readily available at other pet stores.
they are the only place in tucson that i’ve seen that has the Acana single protein food.
while i appreciate and love to support small local businesses, i didn’t exactly get the feeling that i was welcome or appreciated the first time around; the cashier was an older gentleman who was really gruff and grumpy and didn’t even thank me for coming… the second time around, the younger staff was really sweet and loved on my dogs.

We end up here about once a month to get a 50lb bag of chicken food for our chickens. Service is always fast and friendly. Chickens seem to like the food (though there isn’t anything they wouldn’t eat). For whatever reason the price seems to vary. Looking back we paid $ 17.31 in February, $ 18.21 in March and $ 15.83 in April. So I’m liking April the best!

I’m sold on OK Feed & Supplies as it is a wonderful place. The staff are really friendly and know a thing or two about your pets needs. I stopped by for some equestrian supplies and I was greeted and offered help. They have fresh hot popcorn (you know… the smell of the butter is so good) so many guests helped themselves.
Some of the prices where a little high but if you consider what you would pay in shipping online then it’s a good deal with most of the stuff they sell. I like the atmosphere and that is why I will be returning to snoop around and buy a thing or two.

We’ve been shopping for pet supplies and buying our high quality pet food at this store for years. They sell only the best and their staff is knowledgeable and ready to answer any questions you may have. Their expertise and supplies are not limited to dogs and cats for they have a huge section devoted entirely to horses and their care. The birds have not been forgotten either as they offer a diverse array of toys and supplies for them, also.
It’s just a flat-​out fun store to visit for you’ll find things there that no PetsMart carries.
If you’ve not visited their wonderful store (the horse on the roof welcomes you!), please check them out when you’re in the Fort Lowell area. Your pets will thank you.

I’ve been shopping at OK Feed for over ten years. Even though my dog is on raw, I still find reasons to go in and purchase from this well-​stocked, well-​staffed neighborhood establishment. Staff turnover is almost non-​existent, and for good reason: they’re awesome. They’re even nice and even-​tempered with the occasional rude, demanding, mentally unstable «gimme-​gimme» customer, which makes them saints in my book.
Knowledgeable, dedicated, friendly staff who genuinely want to be there, a family atmosphere and a range of stock that’s all about the business of comprehensive animal care, and top quality are just some of the reasons this thriving local business is so popular, and why it will be around for a very long time to come.

I started coming here after finding out from my vet that the food I was feeding my dog was actually causing an allergic reaction in his skin. Turns out that the supposedly top shelf food I was feeding him from one of those big chain retailers was actually pretty pathetic nutritionally (hint: the name isn’t too dissimilar sounding from «euthanasia»). After doing some internet research I decided to come here, and now my mini schnauzer is fanatic over the Acana and Orijen brand dog foods (same company, just differing protein sources/​percentages), and I’m a hell of a lot more knowledgeable about my dog’s diet.
The staff here has been nothing but helpful and friendly every time I’ve gone. They’re happy to field questions, and they’re extremely knowledgeable about their products and healthy feeding practices in general. They carry some of the highest quality dog food you can buy, and they’ve got a wide assortment of toys and accessories for all your pets. It’s certainly not as huge a store as any of the huge pet chains, but it’s far denser with quality products. Plus, the higher quality dog food here costs about as much as the «top shelf» crap that those chains sell. Shopping here is a win-​win situation.