NextCare Urgent Care

We checked in online at 8:00 this morning, and their website instructed us to be here 12:45pm. It’s now been over an hour in the waiting room with my son running a 103 fever. But they don’t know that yet because although they’ve already charged my credit card for the visit, they’ve yet to triage him. It’s obvious what the priority is for this clinic, and it’s not the patients.

My back was killing me and when I got to this urgent care they quickly helped. The check-​in was simple and paperwork took just a minute. I only waited 10 minutes in the comfortable lobby before being seen. I felt like staff were competent. They called my pharmacy and followed up with my doctor as well. If I need quick and competent urgent care in the future I’ll go back here.

This is a GREAT location! I can’t even put to words how great this staff was when my wife and I had a medical emergency. From reception, triage, provider, to discharge; I felt 100% comfortable and safe.
The environment was great, and the employees instilled confidence in my wife and I as we were extremely worried for her. I really can’t say enough about how AWESOME the staff were. The professionalism here was beyond expectation, and let me reitterate, the staff truly made this expirience perfect.
I want to personally thank Roxann Lafferty (PA-​C) and all her assistants. They took such great care of my wife, I really cannot thank them enough. Seeing Roxann notice when my wife was in pain and try to distract and help her through it was truly heart warming.
Thank you so much Roxann and staff. (I wish I had gotten all your names) Anytime I need urgent care, I will be returning here.
Anyone seeking urgent care, rest assured this location will meet your every need.

Just came by to pick up my X-​rays from my previous appointment (that was awful). Not only were they not able to provide them for some convoluted reason, I was chastised for not calling ahead.
I had called nextcares generic help line and was told I only needed a photo ID and I would have them within minutes.
DO NOT GO HERE!!! I am going to Tucson Orthopedic institute because of the inadequate care I received here. My ankle is still not pain free after 7 weeks!

Worst experience got here 9:40 and didn’t get seem till 11:15. Usually it takes really fast but not this time.

Worst next care visit ever. Checked in online at 1025a, and I have been sitting in a room now for 45 minutes no one seen yet.
This location gets multiple thumbs down. The Oracle rd location rocks. Check in online and your in and out in 30 – 45 minutes…
Never again here… never
It’s 1120a and still waiting

Ive been here twice and really like how nice all the staff members are. I would definitely choose going here, for minor things, instead of going to the ER or wait months to be seen by my regular pcp. I use wahoo to make appointments here because obviously it saves you from waiting forever in the lobby! The Drs are thorough and quick to attend to whatever your situation is. I would definitely recommend this place to others.

Last Sunday I tried to register for an appointment online, but after 2.5 hours, never got a callback. So I drove there and was happy to discover I was the only person there at that time! People started arriving after me, yet were called before me. It still took an hour and a half to see a Dr. After a week the antibiotic prescription he gave me isn’t completely working so called asking them to call in another. I was told I had to come back in again! I’m extremely unhappy with the service here, and will not recommend to anyone.

The first person to review this was so right about this place. I just finished antibiotics for a severe sinus infection and now a week later started getting a rebound infection. The doctor offered me cough drops for my sore throat.

This place is a complete waste of time. We have visited twice with a minor injury and both times they did nothing. The first time was a hard whack to the nose with a steel bar and no exam was done and we were sent home. Today, my husband brought my daughter in for a suspected corneal scratch. We called ahead to register and were told not to register but just to go right in. We live 20 minutes away from any urgent care. My husband took her right in. The woman at the front desk was EATING while talking to him and told him «they» were just going to send him somewhere else. So he had to leave and head to an ER. What a horrible waste of time.