New Town Buffet

Let me start by saying that I hardly review restaurants and am fairly lenient when it comes to service, but after eating here tonight I have to warn others to save your time and money. First off we got their at 8:30pm and they were already cleaning up to go home. We had our hopes up for the sushi they offer and had none available. The food they had available was dried out and had been sitting under the heat lamps. The table was dirty and had to find a waiter and ask if they could wipe it down and when we had plates from what little food we could get no one would bus them up. I have worked in the culinary field, studied culinary arts, and am very understanding when it comes to food service, but what I saw was just bad and disappointing.

While I like the food — not great, but it’s always been good — I ventured into their ladies room for the first time. The only word I have for it is, disgusting. So bad, that I walked right back out. All three toilet were soiled. All three seats were covered in spots. Sorry — bad restrooms always make me wonder about the cleanliness of other parts of the restaurant, such as the kitchen… I won’t be back there!

Was just OK, I don’t think its a tourist trap. I think a lot of regulars go there. For $ 10.99 you shouldn’t expect to much for your basic Chinese Buffet. Other option is a McDonald’s meal for $ 7. Four more dollars you can go back for 2nds, 3rds, and soft serve ice cream.
Décor — 3 stars, was decent
Taste — 3 stars, don’t expect anything to wow you
Service — 3 stars, good service
Value — 3 stars, again not the best food, but again not the most expensive.

Tourist trap. It doesn’t even rise to the level of «OK». I was here when they originally opened and it used to be really good. Now it sucks. The selection was horrible, the food was either cold or burnt and dry. Tons of cheap filler items. The dumplings tasted like cleaning fluid. The pot stickers were like burnt chips and there was no shrimp in any of the containers labeled «shrimp». I’ve been in dozens of these places and usually stay in the buffet for 45 minutes or so. It was one plate and out this time. Never again. If you ignore me and go… tip well. The staff here (going through the motions) will need new jobs when the health department checks the food temperature.

Everything was over seasoned or under-​seasoned. The food tasted old and dry. Some of the furniture was all ripped up as well.

This place was just okay. There is nothing out of the ordinary about this place. It is just another chines buffet.
Positive: a lot of food options, friendly staff, clean environment
Negative: not many places for large groups to sit, food layout was small and people easily bump into each other, no real system of knowing if your food is done at the Mongollen beef station just listen for the bell and hope that its yours
My daughter liked it more than I did, but she is 8. We may come back but probably not.

One of the worst Asian buffets I’ve ever been to!!! $ 10.99 for dinner/​$ 1.59 for soda per person.
This was our second time there. First time was few years ago when we were here on vacation, right after they opened it. Back then the food was great! Not a big selection but everything was awesome. Well, not this time. During this vacation we decided to eat here again since we had such a good experience the first time. Unfortunately, this time everything was horrible.
Went there on a Sunday. Expected way better considering our first experience, especially for a weekend! Unfortunately we all left hungry. We tried almost everything they had. We spat out almost everything we tried and they waitress picked up all of our plates pretty much full. I also noticed that we were not the only getting rid of full plates.
Where to begin?!
Orange chicken was spiced wrong.
Wanton soup was tasteless.
Green beans were old and stringy.
Broccoli and beef were severely overcooked.
Mongolian BBQ was undercooked. Tasted like microwaved food. The vegetables were not even hot.
Fried chicken was terrible. I didn’t even think anybody could mess that up.
Lo main was inedible.
Spring roles were bad! Dry and tasteless.
Mushrooms had a funky flavor.
I can go on, and on…
Hot and sour soup was passable, just OK.
Coconut shrimp was passable. Kinda OK.
The only thing good they had was egg drop soup, and the honey chicken was good (if you like sweet chicken).
We didn’t dare try the sushi. Didn’t feel like risking it.
On a positive note the service was great and the place was clean.
Don’t waste your money, time and energy. The place is bad. Really bad. We paid $ 39 ($ 36 + $ 3 tip) for 2 adults and a 9 year old, and left hungry.
Go eat somewhere else.

This is one of the best buffets in town. I have been coming here since they opened and the quality of their food and service continues to be great. The tile works and décor all around is awesome and makes it look trendy and looking clean. I love the stomp and sushi bar.

Awesome place to eat for lunch for $ 7.99! Love the hibachi grill! I’m always loading my plate with beef, noodles, bean sprouts, and lots of chopped garlic. My favorite is the pepper chicken with the jalapenos. The restaurant is very clean and they constantly have waiters and waitresses taking up your plate when you finish. Can’t wait to visit Tucson again this coming Sept. ’15. I’ll be heading here again for some great Chinese food.

Why everyone has negative review here. This place is the best food and great price. Everything his clean and organize. Waitress is friendly and fast, service is great and satisfied. The best buffet in town for sure.

I feel sick instantly! The chicken tastes like it expired and they chose to cook it anyway. The soups are so bland, no flavor! The noodles have a weird flavor like they were nuked in styrofoam. The fried zucchini started off good til you reach the middle and its old and soggy.
Yuck I’ve had way better buffet before.
Plus the booths are made for skinny people like ikea or something.
Never going back. On my way home to vomit…

don’t eat here. I threw up the whole night. I didn’t even have the Sushi. The BBQ had no flavor. The selection was sparse. The Ice cream was not Ice cream but Ice Melt. I had to run to the rest room before I could leave. Never never never again!!!

What can u say about this place? Well if you ask me I would say bland and not fresh. They refuse to throw out food that has been sitting around must be because they are a lot slower now than before but that is not a good reason. This buffet is a hit or miss but it has been miss for the last 2 trips I am done with this place. Go try to the new buffet just open on ina and Shannon called wok & roll buffet

I am suprised to see so many negative reviews in here. We actually had a great dinner here last night. After a day seeing the gem show, we are ready for a dinner. We found the buffet by accident because it is right next to highway.
Alough there are a lot of people in there already we were seated right away. I had the freshly prepared BBQ noodle and it was really good. The waiter served us constantly.
The price is very reasonable for a all you can eat buffet, actually a lot cheaper than similar buffets in San Diego. Overall a pleasant dining experience.

I want my time and money back.
Ever since China View Bistro closed, I have been searching for a decent buffet.
This place is not it. I should have turned around once I saw that there was only 10 tables with customers. Sadly I remember no one was smiling. I know why.
The food was bland and very little of each dish was available. I imagine since there was few customers, they did not want to waste food. This was a Saturday night at 8pm. If the food was good there would be more. The best item was the store bought frozen cream puffs. They had a sushi bar. Nothing looked good. Their Vegas roll was an onion topped roll. Vegas rolls are supposed top be deep fried rolls with eel sauce and are yummy.
A thing to note, nearly every dish had a weird spicy sweet taste to it. Not sure if it was cinnamon, all spice or what. My guess is that they mixed up the salt with another spice.
Dinner cost me $ 11 a person. That is way too high, especially for crappy food. It was steak night. By steak I mean cheap pieces of grilled beef soaking in broth. If I wanted steak I would have gone next door to Texas Road House. Service was good, but all they had to do is bring us water and the bill.
I wish I could recommend another place to go, but I can’t.

New Town Buffet simply the best Chinese food that we have had in Tucson, the sushi was very fresh and very reasonably priced. It is a good thing that New Town is as far away from our home as it is or we would be regulars at New Town.

There are not very many Chinese buffets still left in Tucson. I’m not sure what the people that left very negative reviews expect of a 9 dollar buffet. One can barely get a good hamburger for that price. So, I can’t be too hard on this place. I had to remove one star (was four stars) because this buffet is not consistent in quality. We have been there four times. Two of the times it was pretty good (about as good or better than the average Chinese buffet). The other two times we weren’t impressed at all and left without going back for seconds of anything,
Bottom line is that New Town can be a crap shoot for quality. I suppose it depends on what day and time one would go. I haven’t nailed down when the good times to go are. So, I guess that you’ll just have to take your chances like everyone else if you decide to go. If we get another «MEH» meal, i doubt that we’ll continue to be regulars.
This restaurant mainly caters to guests of the half dozen nearby hotels.
UPDATE: I’ve had three good meals in a row so far. So, in appreciation, I’m adding a fourth star.

This is the place we crave to go to. We have been going there for about six months. BEST buffet in Tucson. Sushi is limited for lunch, but much better variety for dinner. We drive down from Catalina just to go there. Usually 2 – 3 times a month. Friendly people. Great WonTon Soup! So much variety! Love the dumplings. Always find something great to eat.
Last time we were there, Pepsi drivers (6) met for lunch. Police officers, too. When we left it looked like UPS drivers convention was pulling in. If all these guys go there, you know the food is plentiful and good!

Just okay…
I liked that they had a sushi bar, and some of it was actually pretty decent for a buffet-​place.
Skip the mongolian grill. Or get it, but don’t use any of the meat. It was absolutely HORRIBLE quality — disgusting! You could get it with just noodles and veggies as a nice side, though.
And the buffet itself… a bit lackluster. It was okay, but nothing special. Some of my usual favorites (general tso’s, sesame chicken), I didn’t even like here, but there were a few new-​to-​me items that I thought were decent. In terms of Chinese Buffet places, I’d give this one a «C» for a letter grade. It’s not failing, but certainly not exceeding any expectations, either.

After a long day of riding, a buddy and I stopped in to have dinner one Monday night. The employees/​servers were really (Never had an empty glass or a dirty plate). The food taste like it was microwaved from a per package meal, it was poor — had no flavor — and was very plan. Had nothing special to offer.
Well i go back? Most likely not.