Jack Furrier Tire and Auto Care – East and Central Tucson

I paid this place $ 190 for a front end allignment, which they made worse than when I brought the van into the shop. Also, since the front end was strongly pulling to the right even after I paid them, I took the van to another shop, where the shop owner told me that Jack Furrier had done the work wrong, and the parts they used were installed incorrectly. That’s $ 190 wasted since I had to may even more money to have Jack Furrier’s work corrected.

After getting the runaround from two auto repair shops (misquoted price on wrong size tire!) and price gouged by another tire company ($ 100 more than the Jack Furrier price!) it was a breath of fresh air being served by Jack Furrier.
What seemed like an impossible feat for other companies was handled effortlessly and professionally by the staff here. They were courteous, had no problem identifying the correct tire size and got the job done efficiently. Plus they have a few locations around town which makes it very convenient.
Excellent speedy customer service and the well stocked shop will bring me back to Jack Furrier for any future tire needs.

I trust this place to only do repairs that are necessary and not charge outrageous prices. That means a lot when you go to places like Brake Masters and they try to get you to replace the inside locks that still worked for $ 300. I just had to press it twice to un-​lock it sometimes, and after testing it for a while it is now consistently working perfectly again. Go here, don’t go to any of the big chain places.

Great experience with a terrible ending.
Originally, I went to Jack Furrier on 06÷03÷15 for an oil-​change and alignment for my vehicle. I arrived early in the morning, it was quite busy, but they had me out of there and on my way within two hours. Prompt service, genuine customer service, and I was happy.
The next day 06÷04÷15 I traveled to Phoenix, Arizona and parked my vehicle for two days while I was visiting family. I realized the next day that my car was leaking a clear substance at a relatively substantial rate, to a point that it created a stream down my drive way.
I took it to car-​repair facility in Mesa, Arizona (you can check my reviews for further details, if you’re in the area), and they diagnosed my car with a broken oil drain plug gasket. They stated this occurred from excessive tightening to the mechanism that holds the oil into my car, which is part of a standard oil change. Considering, I had my oil changed within the past three days, I know it could have only occurred from this location.
This Jack Furrier was quick to apologize, accept fault, and to refund my oil change, which I accepted, but I would never come back to this location. The staff was courteous, empathizing, but that doesn’t remedy the fact they broke my vehicle, allowed me to travel on it, and messed up one of the most standard vehicle maintenances.
To summarize: Would you really trust this location with any adept maintenances when they can’t even successfully do an oil change? I sure will never trust this organization again.
Update on 07÷11÷15: During my initial visit to this location, I was told that my transmission and power-​steering fluids were black and would need to be flushed to the tune of $ 200 – 300. They even cared to provide me with «my fluids» on a convenient tray to show me. I declined at the time, and I see this was the right decision.
A new shop allowed me to watch them take the fluids from my car, and although they were definitely not clean, they were no where near the dark black fluids I was shown at this location. I am now skeptical to the business practices at this location, and advise those who read this to take this information into account. Who knows, maybe they invented self-​cleaning fluids.

I started coming here after I got tired of being nickle and dimed at Firestone. I bought a set of Cooper tires for my truck at an excellent price about 6 months ago. The tires have been great. Today, I came for my second visit to have an oil change and tire rotation done. I also asked them to take a look at my brakes. I thought my brakes would need to be done, but Julio assured me they had a long way to go before they will need to be replaced. More than anything, I have appreciated the honesty at this location I have received from Julio both times I have dealt with him. Yes the parking has much to be desired, but I think this building is one of the original Jack Furrier’s from the 1960’s.

We bought our last set of tires here for one of our vehicles. Know this:
They will price match any tire price you find elsewhere… even that big boxer that rhymes with Wostco. HOWEVER: be aware that their tire price includes everything BUT the road hazard warranty, which IS included in the big big box store price. That jacks up the tire price somewhat. (bad pun intended)
All that said, we got a flat on one of our tires so I took it in to get it repaired even though we couldn’t remember if the tires on this vehicle were bought here, so I was prepared to pay for a flat repair. While I had it there I asked them to go ahead and change the oil. They fixed the tire for FREE, put the spare back in the place it belonged and, when I picked it up, found that they gave me a $ 5 «coupon» for the oil change. I got out of there for a pleasantly surprising total of less than thirty bucks.
They double as a Budget Truck Rental, so you may end up waiting in line behind someone renting a truck when all you came here is for an oil change. As others point out, the parking lot can be kind of tricky. Your best bet is to park in the adjacent Budget lot.
By the time I got to the end of this review I was able to recollect that we did not buy these tires here, which almost makes me want to give them another star. That star gets withheld because of their cheesy commercials on the radio. I have to change the channel every time one comes on.

These guys were great overall, except for one issue– they were helpful and polite over the phone and were able to get me in almost right away.
They have a good Central, mid-​town location although parking isn’t that great.
The only problem? They put the tire I bought on backwards… (I didn’t even know this could happen…)
This is a tire shop– this is what they do all day everyday. So why did they put my brand new tire on backwards? How come no one noticed they were making a mistake or another tech not catch this issue? The tire even had arrows pointing to the direction it was supposed to go on!
I trusted these guys to do a good job and didn’t even know there was something wrong until my husband pointed it out to me several weeks later and said, «Did you know your brand new tire is on backwards?»
No. No I did not.
I’d been driving around for several weeks with it on backwards.
So we had it fixed at another store.
Oh well…

They are nice people to deal with and have good prices. I like knowing up front the cost of what is being done. The parking is pretty bad at this location, but other than that highly recommend.

Over the last four years I have had nothing but fair, honest and quality service from Jack Furrier on Speedway. Julio is up front, knowledgeable and he listens as well as cares. Being able to trust the advice and information is a relief when facing car issues. Great service and great staff.

I stopped by with a tire that was losing air fast. The service guy checked it out and told me I had run over a nail. He patched it up within 10 – 15 minutes and told me to just come back when I really needed tires.
I came back a few months later and got my tires replaced by the same guy. Very helpful and professional.

I took my truck in to get new tires and Julio the manager was helpful and professional. The beat part was they came in lower prices than the others and didn’t try to up sell me on things I didn’t need.

they have done a few repairs in the past on all of our cars, but this last time made us pretty mad, hence, we took it to another location. We dropped off a car and let me say, this place has a VERY limited parking lot space. They told us when to drop the car off and the timeline and when we drove by with our other car, they haven’t even looked at it, so we picked it up and said it was ok, we aren’t bringing our cars here anymore. Bad cramped area and very slow in efficiency/​time. The only thing I liked about this place was when they allowed you to use a coupon toward purchase of labor/​parts and mentioning it when forgetting the online coupon, they still honored it if you spent enough. They lost our business

I’d let my tires get embarrassingly low. Dropped in here and they pumped them to perfection in a jiffy — all with a smile on a very cold day!

Reserved a Budget Rental Truck at this location. Customer service was horrible. They did not have the furniture pads or hand truck that was part of the reservation (but could see furniture pads sitting in other trucks) and the failed to notice that the windshield of the truck they wanted to give me had an 18 inch crack right in the driver’s line of sight. They said had no other truck to give me. The staff obviously does not care about customer service or even customer safety. I would not recommend.