Head To Toe Healthcare

Miriam their office manager was yelling at me and actually made me cry. Worst customer service ever they said they only give contact solution to new patient even though I’m a new patient. Those are samples that they got from companies that are free they were really abusive.

Dr. Z and her staff are excellent! I had a very thorough exam with very high-​tech equipment. The doctor took her time and did a great job of explaining what was going on with my vision. She even answered questions about what was covered by my insurance. The staff that helped with the ordering of my lenses was super friendly, very knowledgeable and thorough in explaining what my insurance covered and what my estimated out of pocket costs would be. They also have snacks and offer new patients a gift. It was a warm, welcoming place and I would recommend Dr. Z’s office to anyone I know.

As a patient of Dr. Z (Optomestrist) for over 6 years now, I have nothing but positive things to say about Head to Toe Healthcare (H2T).
The Staff at H2T really care to make sure you’re not waiting long, understand your insurance coverage and vision options as well as making sure you are happy with your end product (glasses or contacts in my experience).
I have been seen different eye doctors since 3 years old, when I first started wearing glasses and honestly never had much expectations of the eye doctor office, besides to make sure I left being able to see clearly; H2T has raised that bar for any eye doctor and medical doctor I see in the future.
EXCELLENT CUSTOMER SERVICE, ATTENTION TO DETAIL BY DR. Z AND MOST IMPORTANTLY EDUCATION ABOUT YOUR OWN BODY! Dr. Z truly cares. Thank you Dr. Z!

I have to agree with Joseph on this practice. I need a good podiatrist for my family so… after reading Joseph’s review I decided to schedule an appt for myself with this physician Dr. Shih. The environment is very welcoming, the staff is very patient and understanding. There is a huge focus on customer service and helping patients understand their condition, how to improve their health and prevent further problems. Patients are presented with ALL available options, pro’s and cons of each treatment including information on if an insurance is likely to cover expenses or not. I am also a medical provider and I love the idea that patients who come here are learning about their health, what all of their options are and the medical staff helps patients make informed decisions. I am an advocate of patients taking charge of their health and working with healthcare professionals as part of the health team to achieve the best health outcomes possible. I also like that Dr. Shih take the approach of being as aggressive as necessary but not throwing the entire arsenal at a problem if it is not warranted. I would give the practice an A+ on approach to treatments and efforts towards preventative healthcare. Great Job and thank you Joseph for sending me and my family his way.

I went to see Dr. Shih due to pain in the bottom of my right foot. Upon entering the office, the staff seemed very polite and eager to help! They gave me a small gift for coming to their office, a personalized letter of welcome (this actually really impressed me) and showed me where the waiting room was along with beverages. I had the distinct feeling of almost a spa atmosphere!
Dr. Shih was very polite, to the point and addressed every one of my concerns and questions. It’s also worth noting that I too work in the healthcare field, and this office has some of the most state of the art equipment I’ve ever seen. After an X-​Ray, ultra-​sound, and laser treatment, Dr. Shih prescribed a couple of orthotics to help with my issue.
Dr. Z an optometrist who also shares the office with Dr. Shih has a practice here as well. On my way out I browsed the frames and set up an appointment for an eye exam as well.
I will definitely return to Head To Toe Healthcare! VERY impressive!