Gwenneth’s Shoe Repair

Shoe repair on the spot? (Heels, that is.) How do you beat that?!! The last place that I went to — for heels — needed a week, and they still weren’t ready when promised. Gwenneth is the WO-​MAN! And she did a fine job. She touched up the sole all along the exposed side too.

Always great service. Items ready on time as promised. I have used Gweneths for years to take care of shoe and purse repairs and have had no issues.

Took them 5 months to do my Stuart Weizmann boots. The ⁵⁰⁄₅₀ style boots are leather in the front and fabric on the calf. All they had to do was cut the fabric and sew back– much easier than cutting all leather boots. Instead they ruined the fabric when returned to me a whole season later (never got to wear my winter boots in winter). They didn’t even say sorry and just admitted that they had a bad person working for them. No consolation on ruining $ 600 boots. They should have said they couldn’t do a basic job more than their capability instead of ruining people’s things unapologetically.

Great repair. My shoes look like new. Very appropriate pricing.

I feel badly because this review is seriously delinquent but I was amazed by this place. I (admittedly nervously) took a brand new pair of Jimmy Choos here to have a non-​slip sole put on. I hoped to match the leather and prayed that the once-​in-​a-​lifetime shoes would be okay. They not only turned out perfect, the low price was really surprising, and they were also done rather quickly. Cannot recommend this place enough!

Gwenneth’s Shoe Repair is the best in town without a doubt.
I had a pair of clark flip-​flops that a dog had chewed up and Amanda did an awesome job repairing them. They look brand new, no joke! I don’t know how she did it! After being turned down by three other shoe repair places, Amanda took on the job and I am so grateful that she did. Thank you a million times! Gwenneth’s is my new go to shoe repair shop!

I feel like I just bought new shoes thanks to Gwenneth’s!
I brought in 8 pairs of shoes on Thursday and needed them all done by Tuesday. I wanted them repaired and cleaned so that they looked new. The ladies at Gwenneth’s were so helpful and accommodating and got all the shoes done on time. They do great work– My shoes look fantastic! And they were not expensive at all, very affordable. Couldn’t have had a better experience. Gwenneth’s is awesome!

I was extremely impressed with my shoe repair done by Gwenneth. I brought in a pair of super worn out vintage Marc Jacob boots and she made fhem look brand new! She replaced the heels, cleaned them up and re colored them all for only $ 26! I definitely recommend you call before you pick up your shoes to ensure that they are done on time, it is only a guesstimate not a for sure date when your shoes will be repaired by but I promise you will not be disappointed! This was my first time going and I will definitely go to her again, she made my ratty shoes look AWESOME! Great service and Great prices!

I am surprised to see all the bad reviews on this place. I took a pair of boots to their old location on Oracle bc it was the closest place. They did a fine job, we’re quick and inexpensive. The staff was very friendly and helpful, I didn’t have any issues.
I recently needed to get some belts fixed, called them and they said come on it, but that they had moved to 913 Prince. The Oracle location was better in my opinion, but not to far away anyways, I took them in, 2 of the belts were buckle issues and could not be fixed, unless to replace the buckles. The other belt just need some extra holes put in it to make it smaller. They immediately took care of it and free of charge. The owner was there and I could see how she may come off a bit crass, but you can tell that’s just her attitude. She wasn’t rude by any means, just pretty to the point and you can tell she’s been doing this for a long time. I don’t mind that, I appreciate it sometimes, let’s just do this. I’ll definitely be back and will let you know if I have any bad experiences.

I was taken care of proffesionally by a friendly staff. Great work ! I will come again :-)

Bad quality of repair combined with grouchy attitude of the staff makes this a place that I can’t recommend to anyone.

The nicest staff you’ll ever meet — they even accommodated me after-​hours for a last minute shoe-​stretching I needed for a fitting! Highly recommend!

After lengthy discussion over the shank, heel, and sole replacement on a pair of bicycle shoes, I paid the $ 75 even though I thought it was a little steep. When I went to pick them up the shank had not been installed and the sole had been replaced. The owner came out and was not nice, but agreed to do as she had promised.
After 2 ½ months and no call I decided to go to the shop. The shank had been installed, but the sole was still the dirty original. This time the owner was nastier and said that sole replacement was not noted on the repair tag she originally filled out and that the original sole was good. She seemed to think that the customer should check the repair tag instructions to her employees. I guess the clincher arguing point for her was that the repair technician «had worked really hard». Further repairs were refused.
Buyer beware on this one.

Took a pair of my fancy boots here recently to get cleaned up. They were pretty beat up and needed some serious TLC. Gwenneth’s did a great job restoring them and now they look as good as new! Very friendly staff as well.
My only complaint was the price. $ 18 to clean and polish a pair of boots is mighty steep in my books. I have gotten shoes and boots taken care of at much lower prices elsewhere. That said, this store is in a super convenient location and had great service. I will probably price shop before going back though.