Gamestop

Been here a few times this year and this is by far the best Gamestop in Tucson. The store is cluttered, but clean. There’s a decent selection of games, but what really makes this location is the staff. A few other stores have had some pretentious gamer elitist that looks down on you, not this place. The staff is always inviting, courteous, and of course professional. They do seem short staffed at times, but gotta give it to the crew for making it work.

Tried to find the Gamestop on Harrison and Old Spanish trail near the Target, I assume this is it since its the only one listed on Unilocal at Old Spanish Trail… way back in November of 2015 I came in to that location and the staff was amazing. Needed to get DLC put on an Xbox360 that wasnt connected to the internet; the staff totally accommodated me. Got everything downloaded in store which took HOURS from open to close. They were awesome and professional, they didnt have to download anything as it would take their time but they did it anyways. It was a man and lady duo. Highly recommend that location if you want the best customer service by people who care.

The customer service was excellent! My boyfriend had told me he put down $ 30 to preorder a game and as a surprise I wanted to pay the rest off for him. After driving 30min from Vail they told me that their system was down and that they were unable to do anything for me. Initially I was ready to give up but I ended up walking back in and explained the situation asking for some kind of compensation because it did not seem fair. Randy overheard and was willing to charge me for the remaining cost of the game on a gift card to be applied to the game the very next day with a text message confirmation of the receipt. I greatly appreciated the assistance and they really seem to care about their customers. Needless to say my boyfriend was overjoyed and we will both be sure to frequent this GameStop!

One of the best Gamestops on the eastside of town. Maybe due to the traffic they have, this store always has a greater variety of used games than the other stores. I always search online and then call ahead from the gamestop website to make sure they have what I want, esp if there is a Buy 2 get 1 promotion. I have been to 3 midnight releases here and it is pretty tame compared to other stores. The staff are awlays willing to share ideas. Because they get busy, I notice they have less time to talk than other stores and are more to the point.
Located West of Target in a separate strip mall like area next to a Starbucks.

Don’t go here if you want to sell stuff. Go to the one on 22^nd street. I went here last night to try to sell my unlocked Iphones. After a 20 min ordeal that included the guy calling his manager– they said they could not take unlocked phones. I went home and got on their web site. They had unlocked IPhones for sale on the web site, so I knew that they do. I called the one on 22^nd and Kolb today and was promptly told that they do indeed take them– they just had to be tied to a major carrier (ATT, Sprint, Verizon) previously before the unlock. The guy was nice, but clueless.

Seems like there is a lack of staff. After standing in the store for twenty minutes and not even being addressed or asked if I needed help I left.

Very friendly! It does not matter if your a gamer, or buying for a gamer. They have great customer service and are willing to help. They acknowledge you as soon as you enter to either help you or to let you know they will be right with you.

Most Gamestop locations I’ve been too are littered with pretentious gaming nerd employees, but this one is always the exact opposite. This location — as well as the one next Park Place — always has a friendly staff who is understanding, knowledgeable and informative. Love this location.

I love this Gamestop location, mostly because it’s close to my home and it’s not near a mall! You really can’t beat that! It’s in a nice little shopping center, with plenty of good parking. The store itself is a little bit cramped, but always clean and very organized. I was actually really surprised to see that the used games were basically all in alphabetical order. That made searching for the games I was looking for super easy. And with their rather plentiful stock of used (Xbox 360) games, I thought it was going to be a daunting task to find those games, if I ever did. But in reality, it took me about two minutes total to find two games. Nice!
Their prices are ok. For used games — very old used games — the prices are fine. For newer used games, I think you’d be better off going to the internet and getting a brand new game for the same amount as Gamestop’s used prices. But if you don’t want to wait for the shipping, then pay the little bit extra and go in to Gamestop and get what you want immediately. Decisions, decisions.
The staff here have always been very helpful, nice, and knowledgable. They always make sure to explain their return policy, which I feel is pretty generous on used games. They give you seven days for a full refund if you don’t like the game (or if you beat it, hint hint). There’s also a 30 day warranty for used games that may be defective. All-​in-​all, not bad.
Overall, this is a good Gamestop. Definitely where I’ll continue to go for my used game fixes.

Hands down THE friendliest and therefore best GameStop store I’ve ever been to… I feel like everyone working there is really a gaming nerd (don’t worry, that is a compliment) and aren’t just putting on an act because it’s their job… The staff even remembers my wife and I when we come in!
One time I was feeling nostalgic and wanted to purchase a refurbished GameCube… When I asked if they had any memory cards for sale as well, the clerk just handed one to me, for free… They could have tried to charge me a few dollars, but little gestures like that show that not only do they really value your business, they really just want to make gamers happy…

Awesome Store
Always clean
always friendly
always well stocked
only negative is the lack of staff it seems that they are always 1 employee short

I went in to trade in XBOX games and I had no idea that they did not accept them. The staff suggestedI take it to Bookman’s for trade and I was impressed by the recommendation. It was great!

Helpful staff, easy to work with and friendly. Location is perfect too. Sandwiched between Starbucks & Peter Piper. My Gamestop of choice.

Cheers to this Gamestop location for being the only place that ever said «We will be getting a shipment of Wii’s on _​_​_​_​_​» and really mean it. Every other place would say they’d be getting one, we’d go like idiots and then there would be something like «Oh, the shipment was delayed» or «we received it a day early and now we sold out» blah, blah, blah.
Jeers to Gamestop because we now actually bought a Wii and are addicted. The house is messy. There are clothes that need to be laundered, dishes that need to be washed, windows that need to be cleaned but nothing seems to get done until I lower my golf score. Ok, I guess that’s not Gamestop’s fault, but since I won’t say that it’s mine, I need someone or something to blame my obsession/​lack of self control on.
More jeers to Gamestop because we are now «the house on the block with the Wii». Yes, I think I’m going to start a cover charge to come in and play.
Lastly jeers to our current economy. Since we now bought a Wii and games and accessories, we made a deal to not go out to eat as much in order to balance it out. Boo! This might mean that I won’t be Unilocaling as much about restaurants. Luckily, I still have a few places I went to and haven’t reviewed. Never fear, I keep extensive notes and pictures.