Stopped by for a quick dinner after driving all day. The place is clean, the food was pretty good(I’d say a little above average), great servers, and a full bar with a lot of choices of beer. Standard American sports bar, good for when the game’s on with pool tables for halftime.
E L.
Classificação do local: 1 Tucson, AZ
I’ve been to the location on Silverbell on many occasions it’s close to my house and a convenient no fuss stop after a long day. While I dont expect or even want Sams to be a 5star caliber restaurant I do expect quality food and good service. I was sorely disappointed yesterday when my boyfriend found a long black hair in his food, unfortunately he did not discover it unit it was in his mouth, YUCK! We told the waitress, I was absolutely appalled that she did nothing about it. Not that I expect a comped meal but some type of acknowledgement and sincere apology from a manager would have been nice. I actually even emailed Sams to let them know how disappointing our experience had been. This is the message I received in return: «Famous Sams 18 Jul 26
to me I have sent your email to the proper store management . thank you for taking the time to bring this to their attention . famous sams Sent from my iPhone.» So I guess Im not getting that sincere apology… In the future I will take my business to Rusty’s which is just as close and has much better food quality and service.