Enterprise Rent-A-Car

Tucson, Estados Unidos

3.5

Fechado agora

20 avaliações

Contatos

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Telefone
+1 520-295-4900
Site:
www.enterprise.com
Endereço:
7275 S Tucson Blvd Ste 165 Ste 165, Tucson, AZ, 85756
Categorias:
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Hoje

Hoje 5:00 – 0:00
Fechado agora
Horário local (Tucson) 01:41 quinta-feira, 26 de junho de 2025

Horário de funcionamento

segunda-feira 5:00 – 0:00
terça-feira 5:00 – 0:00
quarta-feira 5:00 – 0:00
quinta-feira 5:00 – 0:00
sexta-feira 5:00 – 0:00
sábado 5:00 – 0:00
domingo 5:00 – 0:00

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20 avaliações para Enterprise Rent-A-Car

Não exige registro
Classificação do local: 5
Clemson, SC
In and out in minutes. As always, the staff at the counter and in the lot were professional and polite. The 370Z was sweet ! !
Classificação do local: 4
Tucson, AZ
Had a bad experience with a recent booking and was unfortunately headed to a place where they couldn’t immediately fix the situation. They went out of their way to make it up to us and I have to say that despite dissatisfaction initially, we still left quite satisfied. Kellen’s customer service was amazing and I have to commend that; because of him I will definitely be returning.
Classificação do local: 5
Seattle, WA
Convenient, helpful, quick (both at p/​u and drop), and a very nice, clean car. We will be back.
Five days, $ 114. Saved about $ 100 from Budget Fast Break.
Classificação do local: 4
Oak Brook, IL
Good price, good counter experience, but I had to wait 15 minutes to get the car.
Classificação do local: 4
Mason, OH
My 1st time to rent with Enterprise in Tucson and it was fairly easy. I did upgrade my car which unknown to me increased the rental. Of course I understood the upgrade amount but it seemed a little high to me. I called Enterprise in Tucson and the young lady was very helpful. She found my receipt (which I had lost) and explained that the additional charges were taxes. Very kind and friendly
Classificação do local: 5
Pelham, AL
Excellent customer service, I was in in out in minutes. Thank you!
Classificação do local: 4
Tucson, AZ
They redeemed themselves.
Upon leaving the Enterprise location I was told that the final price would be one price and at return they added an airport tax fee. I explained to the attendant that I was told the final price, out the door, and that was what I agreed to.
A great thanks goes out to Nicole. She charged me the price that i originally agreed on.
In the future, it should be standard practice to give the correct information. Otherwise, it’s misleading. They should include every charge to the total. I understand that it will end up at the most $ 5 plus or minus, not $ 30 more. If I was told the correct final price I would have gone with another option.
That was the first time renting from Enterprise and will keep them in mind for my next trip.
Classificação do local: 4
Pico Rivera, CA
We arrived at about 9:30 pm on a Friday evening. There was one person in front of us with two employees (Tucson Airport). Customer service was very good. My car was parked nearby. NOTE: If you purchase the pre-​paid fuel, it is worth it if you use at least ¾ of a tank. If you don’t think you will use that much, fill it yourself as there are many gas stations on the way to the airport to return the car. NOTE #2: If you feel comfortable with your own insurance, use it. Otherwise it is about an additional $ 25 a day which adds up fast. These two additional fees are most likely with any car rental place. Otherwise the cost would have been even better! Hope these tip help your wallet. The car ran great (Chevy) and the returning was seamless! Again good customer service. Returning the car took less than 5 minutes, it was great.
Classificação do local: 5
Leesburg, VA
Very professional. Very courteous. Very helpful. And the best rates at the airport.
Classificação do local: 4
Tucson, AZ
Everything was a pleasant experience. I realize I rented a economy car, but I have never drove a car without cruise control. Other than that, I have no complaints.
Classificação do local: 1
Irvine, CA
The prices are so steep. It would have been cheaper to buy a plane ticket. I had the car for 2 hours and it was $ 200.00!!! This is a rip-​off and the car smelled like smoke and had me gagging the whole drive.
Classificação do local: 1
Littleton, CO
Buyer beware! I have rented at this location through ford motor company for 4 years. My contract says must have ford and my rental for the week is 200 for a mid size. I get there at 7am and the young man says no fords but a mustang for 100.00 per day more. That makes the rental 600.00!!! I see a Ford Fiesta sitting 3 cars down and say how about that? He said ok but we are charging you the same rate as a fusion! Stick with Avis where if they can’t fulfill the contract they upgrade you for free. Ps. Talked to the manager when I returned and she said «he was new»! So I guess they train them early to rip off frequent contract clients. BEWARE!
Classificação do local: 2
Chicago, IL
Enterprise asked for my review, so here it is. Why can’t «my name be in lights»? With other rental car companies, I show up, my name is «in lights» on the board with a number by it, indicating what stall my car is in. Similar to Enterprise, they already have my credit card on file, and with the other companies, I am able to leave and show my license at the gate.
Why Enterprise, do you feel the need to:
— Upsell me? I already rented the car, can’t I just leave?
— Make me wait? Why is there a line, I should just be able to get my car and go
— Make me show my credit card, you have on file, again?
The attendant was nice, but I don’t really want to talk with anyone, I just want to get the car and go.
Price was good though.
Classificação do local: 1
Stevenson Ranch, CA
Waiting in line for 20 mins and still waiting. The way they help you here is they make you wait in line out in the parking lot (hot) and they have the counter guy take your info and then walk you out to your car. So with only two guys working, you can imagine the wait. I know they can figure this out. This is ridiculous. Not sure I want to use them again. My experience has not been good so far. Especially after an 1.5 hr flight delay.
Classificação do local: 5
Suffolk, VA
Attendants were very friendly and professional. No issues, car was a Buick Verano and comfortable.
Classificação do local: 1
La Jolla, CA
Terrible terrible terrible! I flew in with my entire itinerary pre planned for a month. I went to pick up my rental car and presented my id and debit card. The lady said «we can’t accept debit for 1 way» I told her, I’m stuck, I didn’t bring a major cc and all I have is debit. She said «you don’t read the fine print, it’s noted on our web site».really? I asked her if I could give a cash deposit for the car what ever it is I have it covered, she said no, sorry, I’m the assistant manager and we can’t do that. I went to Hertz at the next counter. needless to say I was driving in less than 10 min. #EnterpriseSucks #WhatAJoke
Classificação do local: 3
Los Angeles, CA
I have rented here almost every time I travel to Tucson. The good news is they are almost always the cheapest deal in town. That is of course the reason I stick with them. Another positive point here is that when a problem does arise they do seem to care and handle it as well as they can with the tools that they have. I really like the manager that I dealt with after I had a bad experience here. He immediately resolved the problem and took full responsibility and even adjusted my bill on the backend.
Now for the bad news, the staffing here is routinely inadequate. I feel sorry for the employees as they run from customer to customer, as they lookout at the long line of impatient customers waiting when there is no help coming. It’s unfair to the employees, it’s unfair to the customers. I believe this issue is probably a corporate directive and not a local decision, at any rate it is inexcusable and should be addressed right away.
Classificação do local: 5
Vail, AZ
The best rate available was using our Costco Card and we were very happy with the 16 day rate, pickup at the airport cost less and offered a better time frame. I had made the reservation online, picking up and return went very smooth and fast.
We like Enterprise since they do not charge for a spouse or partner to be added as a second driver.
Thanks Enterprise you take the worry out of travel :)
Classificação do local: 5
Winchester, CA
Had to stop in this past weekend and get a car at the last minute for a drive to Temecula, Ca. The wife and I checked with the other car rental places and they all quoted us ridiculous prices of $ 300 or more for one way. Enterprise got us in a car for $ 130… The other companies spoke about the reduction in inventory as a major factor in the high price. One of them couldn’t even quote us a one-​way price.
I have used Enterprise on multiple occasions for car rentals and it seems like I will continue to do so.
Classificação do local: 1
Santa Barbara, CA
I am a first time customer to the Tucson location. I have rented from Enterprise all over the country. While at Tucson however my experience I have to say was terrible!
The woman at the front desk from Chicago was amazingly personal and helpful. She stated that things were slow and we could pick any car on the lot. But after arriving to the garage we were met with an abrasive representative who swiftly change our impression and contradicted what was expressed by the terminal representative.
I would recommend using another service while in Tucson.