Double Tree Suites

Last year this place was fine. This year it is one of the most disgusting places I have ever stayed. We are here for 13 days on business, platinum Hilton members. We are on our 3^rd maintainence «engineer» and the refrigerator still doesn’t work. And that is just the tip of the issues. Management is a waste of time They are soooo sorry that they can’t help. So I am going to spend time for the next six months letting the world know about all the extremely poor service. I would not give 1 star.

Fantastic airport hotel! I stayed here before an early morning flight, and the hotel was excellent and convenient. The warm cookies were great, and I liked the courtyard– nice fountain, with tables and chairs to relax in a quiet location. The room felt luxurious– I don’t usually stay in suites, and I really liked the French glass doors that opened on to the courtyard (make sure to close the blinds or passers-​by can see right in!). I panicked slightly when, upon check-​in, the desk clerk told me that there would be a quinceanera celebration in the courtyard that would end by midnight. I was bracing myself for wild partying and not much sleep before my flight, but the bedrooms face away from the courtyard and the party was in a separate courtyard building, and it was completely quiet from my room, which I thought was pretty impressive. I’d definitely stay here again if I needed a convenient airport hotel.

The warm cookies gave this review an extra star. Just a typical airport hotel, it’s been renovated but you can still tell that it’s an old hotel. They came early to clean our room, but we asked them to come back later (which I called to also remind) and they never cleaned our room.
We slept, went to a conference and ate breakfast there. The rooms were seemingly clean and front desk staff was very friendly.

I recently had the opportunity to to stay at the Double Tree on a road trip with my kids. We stayed one night while we were on the road. It was a great hotel for the three of us.
They are located on the south side of Tucson near the airport. It is not the best location for visiting town but worked well for me passing through town.
Parking was plentiful when we arrived. The front desk staff were friendly at check in as were everyone during our visit. The lobby space looks new and was inviting although we did little more than pass through. As always with Double Tree, the warm cookies at check in were a huge hit with me and the kids.
Our room was a suite and was very comfortable. It was laid out as a separate living room and bedroom. Everything looked updated and both the beds were soft and comfy. The one hiccup in the room was the bathroom which was very cramped. It seemed like the hotel may have been built before today’s standards which allow a little more space between the toilet and tub.
Breakfast in the morning was complimentary for us. It was one of the better breakfast buffets I’ve had a business hotels. The food was well prepared and the servers were quick to offer drinks and condiments as well as clear empty dishes. It was a great close to our time at the hotel.

After arriving to the airport a day EARLY!!! We really didn’t know what else to do than to find a hotel to hang out at for 24 hrs. When we arrived it was too early for checkin so we went to the hotel bar/​restaurant. The staff was very easy and a pleasure to work with. We hung out on the fabulous patio and enjoyed a few cocktails. We had an excellent dinner there that night and they not only shuttled us back to the airport in the morning but also got some things I needed to mail, out for me first thing in the morning. This hotel was very clean and relaxing, which I needed after the stress of the flight mix up! I would recommend this hotel to everyone in the area.

Great room, great service, great area. My kids loved their warm cookies. Don’t forget to ask for it when you stay there. Their suite room with living room and half kitchen are nice if you bring kids. The kitchen has microwave, refrigerator, and coffee maker.

I was recently in town for surgery at UMC and needed some place convenient for my wife to stay at. Our experience at Double Tree was top notch. The room was like a mini apartment with full living room with TV and wetbar as well as a large master with TV and bath. When the staff learned of my situation, they went above and beyond to see that my wife was taken care of. The attached restaurant/​bar had great food and reasonable prices. The restaurant Manager sat with us every night and gave us great sight seeing ideas. Everything in Tucson is close and the views are beautiful. Definitely ask for Sandra. She is an absolute sweetheart. I have already rebooked for my next two trips to Tucson.

From the moment we checked-​in we have been very pleased with our decision to stay at the Double Tree Suites. The staff here is very kind and made my daughter and I feel more than welcome. We couldn’t be cozier and can’t wait to lounge by the gorgeous pool tomorrow. We would definitely stay here again and may even extend our current stay!

Great rooms.
Great service.
Has restaurant and bar.
Thoroughly enjoyed and price was same as all other hotels in area.

I stayed here 4 nights, overall i really liked the hotel. The bed was very comfortable. The room was generally quiet even for being very close to the hotel. The attached restaurant was delicious. The rooms are very nice as well. The staff is as friendly as any hotel i have ever stayed in,
Cons: Bathroom is kinda small especially considering the rest of the size of the 2 room suite. Breakfast is not free. The TVs are giant wide screens but the cable/​satellite input is not HD so the picture is fuzzy. I wanted to take a cab downtown (about $ 30 each way) but the guy at the front desk called the cabbie that would give him a kickback not necessarily the cab that was best. I called a different company to come back and it was $ 7 cheaper on the return. WiFi is free but the signal is weak. I got as good of a signal from the la Quinta a block away as i did from the Double Tree.
Overall no big complaints and i would not have any reservation about staying here again.

Great rooms, great staff, and great location when needing quick access to the airport. Really good cookies too!

I was only there for the bar but it looks super nice especially compared to some of the other hotels close by.

My wife and I booked here last-​minute one day. I loved the property — there’s a beautiful courtyard, nice pool, relaxing fountain — thought it was great.
The bed was comfortable, the pillows were nice and firm.
There were a couple of downsides. If you close the door between the living room and the bedroom, the thermostat doesn’t know how to handle that, and you freeze. The shower had no water pressure.
But, overall, I was very pleased with the hotel, and will stay there again.

Great rate, adorable room, wonderful atmosphere. Okay restaurant.
We booked the room last minute and I was a little concerned as not only did it have availability when most of the town was sold out, it also had a better rate than the few properties that were available.
So I was pleasantly surprised to find this Doubletree is really cute and clean hotel.
It reminded me of an Embassy Suites because all the rooms open to an inner courtyard that has a pool and a couple of water features. The rooms are all two room suites, with a sofa, wet bar, table and chairs, and TV in the living room, and the bed, TV, and bath in the bedroom. The rooms also have beautiful French doors with plantation shutters as well as big windows (like sliding glass doors) in the bedroom.
The room was a little dated, in that the sink was in the bedroom. While you don’t get Embassy Suites breakfast and happy hour, you do get warm cookies!
The restaurant on site was okay, the servers were nice but the food was nothing to write home about. Interesting selection of food and beer though.
I’d stay here again if I had to come back to Tucson.

This was a great choice for us to stay! We had to stay for 2 weeks for work, and glad we stumbled on this Hilton brand hotel. WiFi was free, which was a plus. The grounds are beautiful. Finnigan’s is an ok restaurant, nothing exciting. The gym is a disaster. But based on the rooms, lobby, and pool area, definitely plan to stay there again when we visit in 2 years for work.