Chase Bank

Quiet bank with plenty of parking since it’s located in a shopping plaza.
I stop here on the way home.
I don’t think I ever stood in line for more than a minute.
They are usually very quick and efficient.

Hi I just opened an account at a different Chase Bank branch .The customer service girl initials NO at this branch was very helpful. I know her whole name but respect her safety by not writing it here. She made me so happy I changed banks. Jo Ann

I’ve been a Chase customer in several states over a number of years. Moreover, I’ve been a customer for banks dating back to 1965 when I opened my first savings account as a child.
Over the years I’ve met and have grown to appreciate many bank employees. However, my appreciation for banks and their staff has continued a downward slide over the past 20 years; as banks become more centralized and the local staff have little authority or interest in addressing their customers’ needs with professionalism, interest, empathy, and good customer service. In fact, I walked away from an association with Chase 3 or 4 years ago after being treated poorly by a branch manager in Oro Valley. A corporate person contacted me several months later requesting I give Chase another chance.
We’ve been using this Oracle Road branch quite a bit lately and I find the staff here both competent and helpful. Moreover, there is one particular employee that my wife and I truly appreciate in many ways for her professionalism, desire to serve her clients to the best of her ability, and her personal approach (an approach that clearly matches her title of, «Personal Banker).
I’ve managed hundreds of individuals concurrently in a retail environment and my understanding of, and commitment to, competent client centric employees is best stated as extensive. In short, my experience and expertise in this arena plays well into acknowledging one of Chase Bank’s shining stars.
Therefore, my desire to take a moment and express my sincere appreciation to Chase for Rosa A. Treviño. If I were opening any kind of retail business or bank in this community, you can be certain I’d pay the price to lure this excellent employee into my enterprise.
Kudos to Chase and Rosa, especially, for excellence in customer service.