This place needs to really get a good general manager or owners need to do a better job of who they hire. I honestly don’t care what someone looks like provided they do their job and are professionals. This place is ran by what could only be described as adult children. On the few times we have eaten inside the restaurant there is always open fighting with staff members. The place is in desperate need of a overhaul. I imagine because of the quality of its food it does pretty good. But the interior would be booming if it cleaned itself up. Dive bars are great. And they have their place. But this place is advertised as a family restaurant. And instead it’s a run down dump. Worst part is even when I call in an order today the employees are rude and unprofessional. and quoted a time then when I arrived 5 – 8 mins past the time they quoted waited another 15 mins with a dead restaurant. It’s getting frustrating to eat or get food from here.
Brandy J.
Classificação do local: 1 Tucson, AZ
Horrible customer service! I picked up my pizza when i got home i opened it and it was all just nasty cheese all over the box! I called them to let them know and the girl put me on «hold» i could hear everything they were mad because i called to let wm know about the pizza. I heard them calling me names cursing me out it was unbelievable. I took my pizza bavk and let them know i heard everything i wanted a refund and they told me no! They said they will remake it. I stepped outside when they yelled at me saying i was staying for the pizza. Unbelievable exprince i had today from them im never going back there.
Dawn-Marie R.
Classificação do local: 4 Tucson, AZ
Excellent Pizza, Italian Beef and Battered Onion Rings as well as Gyros! Fast affordable services. And great food! I grew up inTucson and never ate here. I recommend it if you’re in the area.
Alex G.
Classificação do local: 2 Tucson, AZ
So I decided to leave a review after getting pizza from here like 3 times. The pizza taste good, especially when it’s made how you like it. But tell me why do they insist on not doing it the way, you order it? I always get the 24″ pizza, it’s NOT cheap, get something else and you are looking close to $ 30. But apparently asking for a square cut on a 24″ pizza is too much«I’ll put it through, but since it’s rarely asked, we would have to catch it». I also ask that they leave it in longer, so it can be more crunchy, but this too is a lot to ask for. Is this pizza for you? Are you paying for this pizza? WHY are you leaving it up to the pizza cook??? My last pizza was a floppy mess, cut in classic triangles form. Large sloppy slices, which was exactly, what I didn’t want. Of the 3 times ordered, this happened twice. Good pizza, but if I can’t have it how I want it, then I’ll just keep my money.
Ariel W.
Classificação do local: 5 Tucson, AZ
Always great food. The Manicotti rocks. The BLT is loaded with bacon, sandwiches are awesome and everything else is tasty. I order form them all the time and will continue to do so.
Rich T.
Classificação do local: 2 Tucson, AZ
This location is a real dive. I phoned in an order for take-out. When I got there, there was chaos among the employees. It took five minutes to be acknowledged standing at the register. I gave my name to the woman and she disappeared into the kitchen. She was back out moments later, but did not give me any feedback on the status of my order. I waited another twelve to fifteen minutes and they brought out the pizza. It’s not a bad pizza. I just didn’t like the atmosphere and service, so it’s unlikely I’ll be back.
Melisa R.
Classificação do local: 1 Tucson, AZ
We received a flyer in the mail for this place stating that it was voted«The Best Pizza in Tucson». My family loves pizza, so we decided to try Chariot. The minute that we walked in, we should have turned around and left. It’s not a restaurant, it’s a dumpy dive bar. Don’t get me wrong, a cool dive bar can be awesome, but this place advertises itself as a restaurant. We sat at a booth that was ripped up. All that I could think about was Kitchen Nightmares, Restaurant Impossible and Bar Rescue. Any owner that allows the booths to be ripped and torn up doesn’t care. We ordered two beers and sodas for our girls. The bartender/server poured one beer then started talking to a patron at the bar. We sat and waited for our drinks while she socialized. Finally, we got up and left. This was without a doubt one of our worst restaurant experiences.
Mike L.
Classificação do local: 1 Syracuse, NY
Took 2 hours to get a pizza that I was told would be 30 mins. Blamed it on a computer glitch and said it was out for delivery. That was a lie. It was forgotten about till I called. When the order did arrive(half hour after it was«out for delivery» and I’m not that far) it was missing part of the order(bleu cheese; yeah small but unacceptable when added to the other bs in order to get a subpar pizza). I don’t like employees that lie. They should have owned up to the mistake by taking responsibility. No thanks. I’ll order pizza elsewhere even if they are«ranked #1» in Tucson. Had better anyway.
George R.
Classificação do local: 4 Santa Fe, NM
Pretty darn good supreme pizza, thicker crust and lots of stuff on it. Service was great, Ambiance? It’s in a strip mall… There was no dark beer, only panther piss, lite beer.
D M.
Classificação do local: 1 Tucson, AZ
Sitting at work our co-workers noticed a truck(owners truck) as we called because of all the supplies in the back. Cheese, sauce and veggies. For 30min we waited and waited. He came from the fountain store. Honestly will never eat there again. It’s 80*+ degrees outside & the sun beating down on the items! He personally doesn’t care about anyone eating at his restaurant.
Sherri J.
Classificação do local: 1 Tucson, AZ
Love the pizza but last carry out order accidentally got sent with a driver and I had to wait 45 mins for another one, just ordered online for delivery, ok actually an hour and a half ago and it hadn’t shown so I called, they didn’t even make it! Starting it now so another hour and no offer of a refund or credit or even apology.
Narissa K.
Classificação do local: 1 Tucson, AZ
Ordered through Unilocal today and i can’t say I’m happy. It took an hour to receive the food which seems excessive. I got a chicken parmesean sandwich, the chicken was very dry and hard to eat. I also ordered bread sticks after all the reviews suggested them, we found a hair in ours and they were soggy. Don’t know if I’ll order here again.
Michael A.
Classificação do local: 1 Tucson, AZ
Waited over an hour and 20 min for delivery. After being quoted 40 min. When I got my pepperoni calzone the inside was cold. My wings were Luke warm. Afraid of hour I’m going to feel in the morning. Definitely last time I’m ordering here rather spend 5 dollars at little Caesars then 16 for garbage here
Shun L.
Classificação do local: 4 Marana, AZ
Tried this for the first time, bar setting, pool table, arcade games, TV for viewing the games. The service was great, friendly, accommodating. We order a large pizza, pepperoni, sausage, mushrooms, the crust was not over cooked, with a little crunch just like New York pizza. Everything is fresh! Please try this place.
Brad H.
Classificação do local: 4 Tucson, AZ
The rating is for a single slice of pizza, which I had topped with mushrooms. They put a generous amount of mushrooms on. Unlike the overloaded pizza I last had here, this one had good proportions. The right amount of cheese and sauce. The crust is really good. An excellent chew to it that is not too chewy, not too dry, and not too thick and bready. And excellent crust. It took about 12 minutes to get it out, maybe a little longer. I still do not like the atmosphere. I do not like bars, which this pizza joint really is. Also complete with pool tables and a juke box. And a tatooed bartender who takes and rings up your order. Of course, that might trip YOUR trigger, so you may enjoy it there. Otherwise, call in for pick up or have them deliver. The pizza is worth it.
Marie B. M.
Classificação do local: 1 Tucson, AZ
This place has the slowest service ever! A patron in line ahead of me got a $ 10. credit for waiting too long for his pizza. Waited at least 45 minutes for two medium pizzas. The Greek salad took at least 30 minutes and was the saddest looking salad ever! The garlic bread was also less than mediocre. At least five employees had to ask what our order was. The«cooks» must all be incompetent, stoned or something. The pizza was extremely greasy and not cut like we ordered. The only good thing at this place was the draft beer selection and the chilled glasses. The service was slow and disorganized. Too many people working with no idea as to what they should actually be doing. Food was okay. Do yourself a favor and bypass this shady place.
J C.
Classificação do local: 4 Tucson, AZ
Ordered a chicken parmesan sand to go $ 5.99. Thought I would get a breaded Patty with Ragu. Boy was I wrong. Excellent bread filled with real chicken breast smothered w tasty sauce, choice of cheese and toasted. First time here. Will return. Ask for napkins.
Carlos Q.
Classificação do local: 5 Tucson, AZ
The family and I stopped in on a Wednesday night they had a deal for 21 bucks. It had large pizza, wings, cinnamon bread. I couldn’t be happier. Pizza was great wings were money, HOT! Just the way I like them! The kidos were pumped about the cinnamon bread because it was addictingly good. I will be back for sure.
Rich Y.
Classificação do local: 4 Tucson, AZ
Arguably the best crust in town. Thicker than Italian grandmother and New York pizza; thinner than what most places would call pan crust. Just the right balance of crunch and chew. Rich’s recommendation: call their number and the automated message will play their specials before transferring you. Medium 1-topping is a bargain and even their custom pizzas are priced lower than many other places.
Metal W.
Classificação do local: 2 Tucson, AZ
All I can ask is: What happened? Dude, there was a reason Chariot won best pizza in Tucson recently. The crust is amazing, the sauce is New York perfection and the toppings are fresh and always the perfect ratio. In fact, Chariot is/was so good that we went out of our way to get it(not close by but they will deliver to this crappy dive bar on 1st and Ft Lowell so having a drink while you wait isnt so bad). But lately, LATELY!, Chariot has been sucking so hard it’s made us all slap our foreheads and go «What the fxxk happened?» About a month ago we were craving Chariot pizza, so we placed the order, went down to the crappy bar and waited. Here was our order, quite simple and very direct: Greek salad with NOOLIVES, extra dressing(I always add more lettuce when we get home) and a large pizza half mushroom/half peperoni. Easy right? So the order arrives like 45 minutes later, we finish our drink, go home and prepare to dig in. When we open the pizza box we were horrified to witness that instead of just not putting olives on the salad, they decided to put all the olives ONTHEPIZZA. And we hate olives! I mean, who does that? How freakin’ stoned were you Kyle to think«Hmm…no olives on the salad eh? That must mean they want them transferred to the pizza. Brilliant. Here you go customer! A plethora of black briny buttholes to complete your meal. Enjoy!» So we painstakingly remove the myriad of black olives and are finally ready to eat. So we take a bite and realize something is wrong. The bleazys in the kitchen also must have thought«Well, if we’re going to put all these olives on their pizza, why not TRIPLE the cheese and literally use a TEASPOON of sauce to make their pizza night that much more magical? Three Michelin stars comin’ right up!» We were pissed. They went from 10 to 2 faster than us tossing the whole pie into the bin and screaming«Did they change ownership? Do they not care anymore? Is the crown of best pizza in Tucson so heavy they cant see what the fxxk they’re doing? What gives?» Cut to just recently, we were tired and very hungry and decided to give Chariot another chance. But lets order the nightly special and a salad to see if they still have it in them. So we order the pasta special, a Greek salad(please lord god Jesus in heaven. spare us from this torment of Chariot and their random olive redistribution. If we find olives rammed into our manicottis and baked in their secret olive sauce served on a bed of olive infused cheese olives I might have to flush my own head down the toilet) and some garlic bread and wait. My wife goes down to the bar, I stay home to clean up and get ready for the food to arrive. When she comes home like an hour later she is livid. Apparently, after about 45 minutes, she called to ask where our food was. «I dont know», said the girl as if being asked by the principal why she set fire to the girl’s bathroom. My wife then asked if she had any idea of when it might arrive. «I dont know», she said in the same manner. «Like, it already went out, so, I cant, like, track it or whatever.» Wow. Hey. Thanks for the confidence and the gold star customer service. I enjoy spending our money on furthering the lobotomization of local teens, that is if that is where my money is going to that evening. We bite into the pasta, it is bomb. Whew! We then open the salad to find, yay!, no olives, but… it is the WRONGSALAD. We wanted feta cheese and peroncinis and all that goodness. What we got was some iceburg lettuce, a ton of poorly chopped red onions and 2 cherry tomatoes. Sigh. OK, I doctored the salad up enough to make it edible, but, still, really Chariot pizza? What happened man? I feel like I’m watching my best friend go down to the horrors of meth addiction. I don’t wanna see you go man. But if we have to, then we gotta let you go… Thing is, we are a Three Strikes family so we’re going to give it a while and if you come through like you used to then we’re good. Please let’s hope that happens. Otherwise, if we order something and you just hand us a warmed up jar of olives and a box full of pictures of sad puppies behind bars, then it’s going to be rough but… we’re going to move on. Please dont go down that road Chariot. Remember the good times we had?