Cactus Needle Tailors

A good friend of mine’s sister opened up this shop a little over 30 years ago after she moved out here from Buffalo, New York. She started the tradition and then a few years later. She sold it to another woman and her assistants and it was even made better by her. Then she sold it to another woman, who I feel kept up and maintained the quality and service, but changed the location to a busy but less treacherous spot… I never had a complaint only praise, until a month and a half ago. I went to another reputable tailor, because of convenience, and my family uses her. I have MS. It can be hard getting around at times. All, I needed done was to have a jean stitch sewn in at the hem. My previous tailor couldn’t get such a simple thing done, even though they did as I requested many times before. I knew this this woman would save the day and at least do what I wanted. Never had an issue with this woman or the work they do.
I hadn’t been in there her shop for a long time and now there is a policy where she asks for payment up front. I don’t know her reasons, but it was odd and she must have a trust issue with her customers. It’s not customary and it is insulting. That in itself is enough for me not to patronize her establishment ever again. She recognized me as an old customer.
Well, to my surprise she dropped the ball regarding the stitch, She changed the color of the thread. I did ask for that. Detail is important to me and these jeans were no cheap at all. It was a gift from a girlfriend. What I wanted done is just duplicate the hem that one would find on a pair of Levi’s and 99% of all other jeans… Really? For the most part her shop has gotten good reviews on this site. But, an easy hem that has been done before and to my amazement was screwed up by two reputable tailors in this town. There is a third one on this site, who now has my pants in her shop. She and I have a mutual acquaintance. I hope that I do not have to write a review like this again. It really can’t be this pathetic, but the saga continues.

Excellent service and really unbeatable quality, especially considering the price tag. I live in DC, but am a Wildcat Alum. I started going here years ago, and to this day I prefer to go here when I visit family in Tucson. This Christmas I’m bringing some pants to be hemmed, two blazers, an overcoat and a shirt to be altered. DC tailors simply cannot compete (unless you pay top, top dollar). Great, prompt and accommodating service = WINNING.

i don’t have a lot of experience with alterations but my service here was great! i brought in my dog’s pack to fix one of the zippers and it was speedily replaced with one of better quality! while there, i ran into a neighbor who said this is her regular fix-​it joint. a very neatly kept shop, this is a convenient little gem tucked away behind trader joe’s.

I was horrified at the shoddy workmanship and the cost. I had heard such great things about this shop and since I have been sewing for over 50 years, I know when things are properly sewn. I now have to take five garments which cost me $ 260 in alterations at Cactus Needle to another person to be fixed if it is possible. I only used Hourly in the past, and I will use them again for all future alternations. Hourly has an alterations lady who is a perfectionist and that is what you need for this sort of service.