Best Western Royal Sun Inn & Suites

Hotel was in a rougher neighborhood. Hotel room was clean but very dark and depressing. Free breakfast was a real menu in the restaurant and was very good. The restaurant staff were extremely kind and nice — that was the best part of the stay. Stayed in many BW before but until this one gets an overhaul to make it less depressing — we won’t be back.

Great and affordable place to stay. Neighborhood seems safe walked around most of the area to find food spots on 4^th. Free breakfast was a plus and the food and service were good. The restaurant was also clean. The rooms are nice and clean and the service at desk is very good. Only one complaint, tv remote was horrible and barley worked.

This hotel is really nice. The room is huge and the breakfast is amazing I will definitely stay here again

Just returned from a 3 night stay here in Tucson and I couldn’t be happier. This property is located just north of the city center and has a lot going for it. Well appointed rooms that look to have been recently redone. We had the Standard King room with a refrigerator and It was excellent.
The bed was very comfortable with nice linens and we both slept well. The room was nicely appointed with a comfortable chair and ottoman (wish there had been 2). A nice desk and chair and a small refrigerator.
A couple of complaints about the television. Flat screen lcd’s are great if they are appropriately sized for the room. This was something like a 32″ and would recommend at least a 40″. Also, when you have lcd tv’s please provide HD viewing (first world problem).
The complimentary breakfast is not to be missed. You actually get to order off the menu and have a prepared meal served by a smiling server. Be sure to tip your server. This is not a «box of cereal and container of yogurt» place. It’s a restaurant and nice one at that. They also have 2 for 1 drink coupons for the evening crowd and have karaōke on the weekends. Don’t miss it!
My recommendation for «older folks» like me is that you request a ground floor room since hauling heavy luggage up the stairs is quite a chore.
I will definitely stay here again in the future.

Bizarre.
Like having dinner in a David Lynch film. The food was so so.

I was pleasantly surprised by this place. The room was clean and the bed was really comfortable. It was only a 5 minute drive to downtown where all the Halloween festivities were going full-​bore! It is next to busy road, so there is some noise, but nothing that kept us awake. One of the very nice features they provided was two pairs of earplugs, I am assuming for those that are noise sensitive, but we didn’t need it for sleeping and used them for the concert we saw at the Rialto Theatre.
The grounds are nice. There is a beautiful fountain outside. The staff was very helpful. They gave 2 for 1 drink tickets for their lounge and free breakfast for the morning (which we didn’t have time to enjoy).
We will be back again to enjoy this place.

I will definitely come back here. There were a few glitches like a slow flushing toilet and broken fixtures, but the staff and general environment was refreshing and pleasant. I am willing to overlook the minor maintenance issues as the overall experience was very positive.

We were here in and out of this hotel for 3 weeks. Very clean for a dog friendly hotel. Friendly associates from front desk to their maids. Of course there were two associates I notice who didn’t seem to happy to be there. Associates in the restaurants were also very friendly.

Pleasant stay at the best western. Everything is where it suppose to be. TV controls, extra power outlets, fridge, blow dryer and desk. It’s convenient and comfortable. The bed sheets, pillow, floor, carpet, glass is clean and it feels clean.
There is a few small things that gives place an extra edge. The attention to small details, included is ear plugs, extra towels, and USB charging ports, just in case of you forgot your wall charger.
The complimentary breakfast next door is actually good. Service is not speedy, but it’s very convenient and you don’t have to drive out and find a Resturant.

I have probably stayed at this place close to 100 times. It is always clean, the price is good, the location is central, beds are nice, and the staff is great, especially my homegirl Angela. Plus the hotel is attached to a restaurant and bar, the Royal Sun, which serves great food and more often than not you can go over there for top notch free poker nights and jumpin karaōke, great staff there too.

fyi, this is for a visit back in 2011
I was in town for a night. Not only very affordable but very very clean. Some pluses: shower had shampoo/​conditioner/​soap dispenser was very convenient, internet was plenty fast, great service at front desk. Great service for the price.
The only thing I was «ehh“ed was it was nice to get a breakfast meal ticket but they made you sit down and order from a waiter/​ress. No food unless it was physically brought out. I was in a hurry and was annoyed by this rule — why not just have a self service option?

My Mom and I come here for a convention every year. We recently started staying here at the Best Western near the airport. We really liked the facilities and staff. The facilities and staff were still great this time too. The only thing that is non-​negotiable when staying in a hotel is that the room must be clean. I don’t care if it’s old and worn but if it’s clean I feel comfortable.
During this stay from day one upon checking in there were long black hairs on the shower walls and drain. Disgusting but we used some tissue and flushed it. The next night my son and wife stayed with us. Being as there were four people in the room we left a generous 10 $ tip for housekeeping before we left for our convention the next morning. Upon returning the toilet still had pee and dust and hair behind the seat. The floor wasn’t clean in bathroom and the carpet wasn’t vacuumed. My Mom’s sheets had a coffee splatter that wasn’t there when we left that morning. Granted my son and wife left after us but the mess was definitely before housekeeping came. You don’t splatter coffee on sheets while the bed is made.
We will probably give them one more shot because everything else was great including the pool, breakfast and the staff. It is just really hard to get comfortable away from home when you’re thinking about what else is dirty and what else you’re not seeing.
Stayed June 2015

Would give zero stars if I could! First of all, let me preface by saying that I have stayed in every star rated hotel around the country, ranging from 1 to 5 stars and this hotel is the lowest of the low. First of all, what a DUMP! This Best Western is on the south side (which says it all– AVOID south of town!). The room we originally booked was supposed to have a pull out sofa, and when we arrived, there were only two full beds. The shower is cramped and dirty (Refer to photos), the neighbor above our room woke me, my husband, and little daughter at 5:45am from doing the loudest jumping jacks that you have ever heard in your life (they rattled our windows). We called to complain and nothing was done. If you’re looking for SLEEP, don’t bother coming here, as it’s just a party pad for low-​class college students to throw pool parties. Loud doesn’t even scratch the surface in describing the noise level at this dump. Save your money and avoid at all costs, or you’ll be sorry, trust me. Never again.

I try to compare apples to apples. I have this 5 stars as I felt is was deserved for this category of hotel.
Stayed one night here. The reception was friendly and welcoming. The called our room after we had time to settle in to check that everything was satisfactory.
The room was clean, contemporary and comfortable. The entrance was screened off from the rooms next to it and had two chairs and a table outside.
The room has 4 sets of bath towels. There were ear plugs, a makeup remover towelette and shoe shine towelette. The shower was equipped with shampoo, conditioner and shower gel.
The pool and hot tub were clean. Towels were provided and the poolside furniture was comfortable.
Breakfast was served at the attached diner. It was made to order from a limited menu.

I loved this place because we were upgraded to a slightly larger room. Buy what I really liked was the restaurant adjacent which had happy hour AND wonderful live music on Sunday & Monday nights. Food ok at the restaurant but you can’t beat it if you don’t want to drive. Breakfasts were really good.
rooms very clean and eco friendly.

A Best Western is a Best Western is a Best Western. But what makes this Best Western different is the employees. From the fun, knowledgeable and kind bartender who helped L & I redeem our drink vouchers with some excellent and strong adult beverages and steered us to a karaōke location that was just a mile away to the sweet, waiter in the restaurant the next morning who served up breakfast with a bit of sass and style ~ these two men made our stay just that much more enjoyable.
The room was average, the hotel quiet at night and quite comfortable and the hot tub and pool area clean and welcoming the next morning. I’d definitely stay here again should the occasion arise.

Scam alert– please beware if you decide to have front desk pre-​arrange a taxi for you as I did for morning transportation to the airport.
Due to my rush in the morning, I didn’t take notice that the «prearranged taxi» was unmarked and didn’t have meter. When I arrived at the airport the driver demanded $ 36 as opposed to the taxi fare of $ 28 from airport to hotel when I arrived.
Other than this unpleasant experience, the hotel, staff and meals were excellent, I would stay there again, next time, I’ll call and make my own taxi arrangements.

I Unilocaled this place as i needed a good place to stay close to UA for easy access there and get my daughter setup for college. it is easily accessible and the service was really good. The room was huge and really very comfortable with a «patio style» seat area in front of each room and for that I give them 4 stars.
The TV channel was not working for the basketball playoffs so that was bothersome as I missed this 1^st game and staff could not fix it. They gave me a discount for the inconvenience and while I didnt ask for that it was nice but I still missed the game waiting for someone to say it couldnt be fixed that night. That earns 2.5 stars.
The daily breakfast at Royal sun (for free) was really very good. The staff was super friendly and I actually would consider going back. 5 stars
The complete downside is that most of the rooms wrap around a pool area. Now you might think this is great for accessibility but beware, the kids are plenty at this place and as such are in the pool ALL DAY and night! Noisy and constant splashing was off-​putting to me so I never took a dip. Plus you could hear all that noise from inside your room. I stayed in Room 218 for reference. The north side of the property. This gets 2 stars.
Lastly, the one thing I was clueless about was the train that runs late at night tooting its horn. One night the train ran by every 35 – 45 minutes tooting its horn. This started about 10/​11pm and went into at least 2 or 3am. On another night, it didnt start until closer to 12am/​1am and ran until 3am. It wasnt as though it was right next door but it was clear it WAS NOT in the distance either. I felt sorry for those rooms on the west side of the property because it had to be louder there. This gets 1 star.
The one thing that could make these issues partly diminish is if you stay in a room behind the check-​in office. If I try this place again that is the part of the property I will try to stay.

GREAT hotel to stay in!
The service was excellent! The staff was very friendly, professional and accommodating.
One of my favorite parts to this hotel is that we got complimentary breakfast made to order at the Royal Sun restaurant right across from the hotel. Really good food there and excellent service! What was also really great about this hotel is that there was also a bar attached to the restaurant and the hotel gave my husband and I half off drinks vouchers to use at the bar. I got 2 margaritas for $ 4! What a steal!
Our room was clean. The water pressure was average.
If we ever decide to visit Tucson again, this is the hotel we will be staying at!

GREAT HOTEL!!!
We have stayed here twice during our road trips home from Texas. The highlights are that the rooms have jacuzzi tubs and DVD players so if you’ve spent way too much time on the road you can really relax when you get to your room. The hotel is dog friendly which is also conducive to a traveling family. They offer a complimentary breakfast and also discounted drinks at the bar that is located on the property.
Look, would I stay here if I were looking for a weekend getaway? Probably not. Would I stay here if I were on the road or visiting friends in Tucson? ABSOLUTELY!!!
The rooms are clean and comfie. Service has always been extremely friendly and accommodating. I haven’t experienced any parking issues as some have noted. In regards to the loud guests, I also have not experienced this. I guess it’s not outside the realm of possibility, but honestly ask yourself, it’s unheard of to experience noise in a hotel? To me it just comes with the territory of traveling even at 5 star resorts. I pack ear plugs as a precaution and I encourage others to as well.