Allergy Partners of Arizona

My first question to the intake appointment person, Ian was lets go over my insurance, do you take it United Heath Care Medicare: Yes. 30 minutes before my appointment Ian called to be told the corp office says my insurance is out of net-​work higher co-​pa, disappointed yet that I could do. When I called back to confirm, Judy says my insurance was not taken at all. I cancelled, I am angry with the time wasted because of their staff incompetence.
Don’t bother with this group and it’s mismanaged offices with 3 locations, owned by a large non-​AZ corp. If the front office is any reflection of the two «Allergy Partner» Doctors steer far away and find a local allergy clinic runs a clinic business in a professional manner. Allergy Partners is simply a joke, they wasted a 24 hours in where I am suffering a very serious sinus infection in filling out an online forms that they had to reset 3 times always blaming the Corp office base, and leading me to think my insurance was good and I could get help. Judy’s last words were «it’s out of our hands, it’s a corporate office issue» My take is Allergy Partners stay out of Tucson if you have no say in running a health business in AZ.
Listen to the opening phone message, not patient friendly: that should have been my first clue! We are people with chronic allergy health issues and should be treated with respect.
NKG ¹⁄₂₀₁₆

I have been with Dr Friedman and crew for 5+ years now… with out them, I do not think I would be able to breathe! They are quick, efficient and friendly, I wouldn’t go any where else.

I went here for 7+ (almost 8) years. In the beginning it was okay, but the last 2 years especially have been bad– rude and unprofessional staff for example.
I can put up with rudeness and unprofessionalism for a while, but when my health can be compromised, I’m done.
The following reasons are why I am finally leaving this place after putting up with it for 2 years. Reasons # 1 and 2 are the straws that finally broke the camel’s back.
1. This is NASTY and super bad. One of the women who gives allergy shots touched my blood with her fingertip. She was NOT wearing gloves nor did she use cotton balls or alcohol swabs. She wiped my blood away with her bare fingertip.
BEWARE. You can transmit disease this way.
2. I complained to the office manager who said she’d «talk» to the employees about this.
A few months later the same woman touched me with her bare hands AGAIN– Right by where she’d just given me the injections.
(Reasons 1 and 2 are the main reasons I’ve decided to leave.)
3. One of the doctors made a bunch of inappropriate, rude, racist, nasty comments to me the last time I met with him for a basic general follow up appointment. I didn’t know how to respond to what he was saying but got really upset when I came home and processed what he’d said.
4. I take my health seriously and a couple of times when I’ve asked questions, I’ve been met by silence, or the staff have given me looks like the questions I asked were incredibly stupid, or more recently, Judy, the office manager, laughed out loud at one of my questions like it was the most ridiculous thing she’d heard. She laughed at me in front of everyone else.
Really?
I wasn’t joking when I was asking questions about my health– it’s not funny. If I knew the answer, I wouldn’t have asked the question. I didn’t realize it was such a big deal to ask questions. Her response was rude, unprofessional, and inappropriate. Patients should be able to ask questions to get information and clarity regarding their health without getting laughed at. Being treated with some respect and courtesy might be nice.
Btw, the question I asked turned out to be very legitimate. Judy laughed at me and the FNP told me my sympton wasn’t a result of the meds I was on. However, my new doctor told me that my sympton is in fact a side effect of the medicine I was put on. So in addition to being rude and unprofessional, they are incompetent too and don’t know the side effects of the meds they prescribe, and instead of taking the patient’s complaint seriously, just laugh at them in front of everyone.
Yeah– NOT good.
5. They don’t seem to know what patient privacy is. When I’ve asked to speak to the FNP or have her call me, the people at the front desk keep telling me to just ask them the question right there in front of everyone. Even when I stated a couple of times I’d prefer to talk to her on the phone, both the receptionist and Office Manager’s responses were, «She’s right here, just ask her now.» They didn’t understand I wanted to speak to her PRIVATELY.
So I was forced to ask personal health questions in front of 4 people at the front desk as well as all the patients sitting in the waiting area who can overhear everything I’m saying because there’s no privacy, even though it’s a personal matter– a very embarrassing situation– and then Judy, the office manager, laughed out loud at my question. What the heck?
For people who are in the health field, they should know what «Patient Privacy» is and be sensitive to patients’ needs– not laugh at them for asking a legitimate question.
6. A lot of the staff are rude and/​or unprofessional. The nurses act like they are bothered that they have to help the patients (at least with me).
I don’t appreciate being treated in such a non-​professional, patronizing, rude manner, or being put at risk for spread of disease because they are unhygienic and touch patients’ blood with no protection!
I do NOT recommend these guys. Save yourself the trouble and go somewhere else that’s better.

after my first visit to dr. friedman i immediately scheduled for an appointment elsewhere. the only reason i give this office two stars is that they were able to see me almost immediately (hmm…not busy? wonder why?).
this location is only open for appointments with the doctor on wednesdays (VERY inconvenient) and the office is quite dingy, with stains on the carpet and old furniture. there was a communication breakdown when they sent my order in to the pharmacy and since i didn’t pick it up til the next evening, i was unable to fill my prescription until the following monday as they aren’t open at all on fridays. the patient room i sat in as i waited for the doctor had bankers boxes haphazardly stacked at least five feet up all along the back wall, some of which looked rather crushed and ready to break.
when the doctor came in i had been hacking so badly the nurses even commented on it. he said, «what do you want me to do for you today?» which almost prompted me to say «isn’t it obvious?»
i was NOT impressed by some of the hokey holistic stuff he recommended (yes, we could all stand to get more vitamin D eat more probiotics but i’m totally not going to a tanning booth or making my own kimchi and keffir). and the poor way in which he explained the effect of vitamin D on the inflammatory pathway.
at least he gave me what seemed to be a standard prescription to quell my asthmatic hacking, and half of it in samples. too bad that when i opened my albuterol inhaler there was no inhaler inside, just an empty candy wrapper. WTF. also, he didn’t have me blow into the respirometer at all before he prescribed me medication and steroids… aren’t you supposed to establish a baseling, especially with new patients???
my appointment ended with him telling me to «get some sun on those thighs.» overall, a poor experience.

Great place to get your allergies checked. Dr. Friedman is fantastic! My only complaint is that the hours to get allergy shots are limited to Mondays and Wednesdays.