Advanced Automotive & Transmission Repair

Do not take your car here or let your car be towed by Advanced Automotive. They will offer a «free diagnosis» & then refuse to deliver your car to where it was supposed to go. This was a nightmare dealing with them, they were beyond rude &it was a huge unwitting mistake on our end to accept the tow from this joke of a business. I am filing a complaint with the Better Business Bureau for this place.

This has to have been the worst experience I’ve ever had with any business. These guys are scam artists at best. It’s terrible that Progressive auto insurance has a «working» relationship with these guys at all. They were selected as the company that would tow my vehicle from A to B, which would’ve been fine but they offered me a free diagnostic on my car to see if they could win my business. I let them have a look and they took my car hostage. Their diagnosis took over 4 hours. When I elected to decline and have them complete the tow they were supposed to do, they took their sweet time to the point where it wasn’t going to arrive at the mechanic shop they were supposed to be going to. When I demanded my keys so I could drive the car away myself they pushed it out of their garage in a non-​operational state. Fed up, I just took their estimate for repair since they said they could have it done first thing in the morning. Three different times I called and was told there would be delays. I finally picked it up 5 hours later and I’m not convinced they even repaired what I asked for.
The guy «trying to run a business» was beyond rude (the lanky, mustachioed jerk in case anyone wonders who I mean). The estimates for time and price were both inaccurate. I’m going to complain to Progressive in the hopes that such a business cannot be tied to another company that is supposed to actually help people. I’d give this a zero star review if I could.
Stay away from this place.

Worst experience ever!!! The main business owner «Manny» closes businesses and reopens them under a different names all the time. Look at all the different Advanced Automotive companies with the same name. They are all closed. His fleet of trucks are unsafe and should NOT be on the road. His truck did damage to my car and he is refusing to pay. Also I recommend looking up the business name with the BBB. Not Good!!!