AASTRO Transmission & Auto Repair

Yes these guys are dishonest and rude as anyone I’ve seen and still be in business. STAY AWAY !!!

This outfit took me to the cleaners. They overcharge and are very dishonest. I had to have Mercedes of Tucson go over their work and it cost me $ 1400. extra. Their warranty was no good.

I was in the middle of a 4,000 mile road trip when the right radiator fan in my 2002 Chevy Impala crapped out in Southern Arizona in the the 110 degree heat. I had to nurse it into Tucson to prevent the car from overheating.
This is normally a job I would do myself but I was over 1700 miles from my tools and it was freaking 110 degrees outside.
I told them over the phone and and when I got there exactly what the problem was. They still insisted on doing a diagnostic inspection.
They charged me $ 306 for a new fan assembly. Go ahead and Google «chevy impala 2002 radiator fan assembly» and see how cheap you should be able to get one. That’s right, they can be had for as low as $ 80. I expect a little bit of profit built in but over 300% markup is ridiculous. Not having much choice, I was out $ 563.47 when all was said and done.
I really don’t appreciate being taking to the cleaners. I could have done this job myself for about $ 200 including my labor.
I’ll give them two stars because they did fix my radiator fan and I haven’t had a problem since (including the rest of my road trip in the hot, hot Southwest).

Beware, don’t waist your time or money at this place I’ve never felt more ripped off than I did at Aastro, now on speedway/​Camino seco, They’ll quote you one price then when they have your tranny in pieces after the initial $ 500 they charge to see what’s really wrong with it they’ll quote you some outrageous price for repair that was 3 times the price of another one that I got from another company. $ 700 dollars later told them to put it back together because I would not pay these crooks the ransom they tried to get from me. Lessons learned and shared with you. Don’t go there!

My 1995 GMC Sierra was having issues with the fuel system. The technicians at AASTRO took a look at it and told me that the fuel pump was out. Everyone had told me that this was a $ 200-​$ 300 job, but these mechanics explained to me how complicated it was to access this particular fuel pump for replacement. They quoted me a price of $ 547 that would include a fuel system diagnostic test, a fuel pump, a strainer, and a fuel filter. The truck was already there and it wouldn’t really drive anywhere else, so I agreed. When I picked the truck up the next day, the fuel gauge was sitting at 5:00 and would bounce around as I drove. The lady at the desk told me that they would like to see the truck in two weeks for a check up, so I thought something minor might need to be adjusted. When I brought the truck back with the problem after two weeks, it took them an entire day to tell me what was wrong. The technician, James, told me that the sending unit was worn out and that it wasn’t their fault. The liar James then told me that he had explained the optional repair of the entire fuel pump assembly during our original conversation, and that I had opted for a cheaper option. The charge to replace the sending unit was going to be $ 289, but the labor was going to be «free». Multiple sites on the internet charge between $ 54 and $ 86 for this particular part, but those internet sites were beneath the liar James and the good folks at AASTRO. What’s funny is that I paid for fuel system diagnostic in order to determine that the fuel pump needed to be replaced. I suppose the diagnostic did not cover the fuel gauge sending unit.
I ended up walking into Autozone to buy the part that they had in stock for $ 66 with tax. I took it to another mechanic (Fred at Fletcher’s on Speedway and Kolb) who agreed to install it for $ 200. So it comes out a little cheaper than AASTRO’s part plus free labor, but the main point is that the liar James and his employer aren’t getting anymore of our money. When we went to pick up the truck from AASTRO, I brought the part that I had purchased into their lobby with me. The liar James handed me my keys and said «Your done». I asked him if he knew what this was gesturing towards the box, and he said «I won’t mess with that», referring to the brand name (maybe). I responded, «Well, I could have bought five of these for the price you gave me», and he repeated «I won’t mess with that». It made my wife and I feel a little better to have that interaction, but they are still crooks!

Don’t go to this place! The mechanics rewired the fans so the coolant wouldn’t bubble in the radiator and 6mo later, my car did the same thing one day bubbling. I took it to work about a week later and the car wouldn’t start. I was so disgusted about the lack of proper work done on my other car, so I didn’t go back like the warranty states and I’m sure the work they did was voided now. I had the Buick dealership tow the car ($ 88) and rewire the fans, replacing a sparkplug wire also to the tune of $ 551…
For my Chevy Caprice. George had his mechanics tear apart and replace the steering column with one from a junk yard since my car was a 1991 and hard to find parts for. I just wanted the horn to work, but when I showed up to pay (this was about 6 months ago), my horn blasted while I was in the store! I yelled that I wasn’t going to pay them and they said they wanted the chance to fix it. I stayed so they could adjust the parts on the airbag that connected to the horn. Luckily I asked how to disengage the horn, because 2hrs after I got home, this is what happened. I undressed, took a nap and I heard that blaring horn sound going off again. I nearly had a heart attack trying to get into the car. I frantically got dressed, unlocked 5 locks on the house doors, took the keys to unlock the car and pop the hood 2x since it stuck the first time, unplugged 2 wires for both high/​low pitch of the horn. I haven’t had it connected since. I did call him the next day from work to let him know what happened but don’t trust his mechanics to touch the car again. He did take off ½ the labor after I told him many repair shops have screwed me over monetarily but it still cost me nearly $ 1000 for both the steeing column/​water pump and labor. Once again, paid too much money and didn’t get what I asked for fixed on the car.

Buyer Beware! George is a smooth talker, nice as can be until you have a problem with their work or their over inflated prices. Then the nice guy tactics seem to fade away. These guys ripped me off bad. Do not sign a consent fee for a break down! Even their break down fee is over inflated in comparision to the competition! Trust me on this people! They wanted to charge me over four thousand dollars for a rebuilt transmission for a Toyota Camry! I called the Toyota dealer and could have purchased a new transmission for less then Aastro wanted for a rebuild. I even had a extended warranty that would have paid Aastro 2500 for the rebuild. They refused and wanted additional two thousand dollars from me! I took my car to Mr. Clutch (Now Gallo) on stone and they worked with my Warranty company and the repair cost me nothing except the rip off fee that Aastro charged me to break down my Transmission. Believe me people they are a very bad business! They just want your money, I had to call the police to get my car back from them and when I recieved the car the transmission was in pieces in my trunk. When I got it to the next shop their were missing parts. (I guess it was the cost for daring to question Aastro for their price gouging tactics) Do yourself a favor, do not trust George, do not trust this business, they are Not someone you want to trust your vehicle to!