I received the worst customer service I have ever recipient in my life at this store. The manager treated me horribly. I requested a call from the regional manager and never got one. I went onto their Facebook page and posted in hopes of speaking with someone higher up about this awful experience and my post was deleted and I was blocked from posting on their page. If you need to rent or lease to own in Tucson I would suggest going anyplace besides this Aarons.