Not only did they do a terrible job designing my kitchen, they said at the end that it was my fault. I know nothing about designing cabinets for a kitchen, so I deferred to the«experts». They also called me a liar a couple of times about items not delivered and/or not returned. They charged me and extra $ 30 for a cabinet door they simply forgot to attach, refusing to give us what we paid for. have three independent people confirming an entire missing cabinet door. Their team is so clueless they had no idea what was delivered or not, yet they swore up and down they delivered pieces they did not. Furthermore, the cabinets are pretty terrible in quality and feel like they are going to break at any moment. Would never do business ever again.
Aaron R.
Classificação do local: 1 Tucson, AZ
These guys are«nice» at first. Then, they promised us a delivery date after we tell them how important the timing is(trying to sell our house). They didn’t call us to notify us it was going to be 2 weeks late. We had to call them to find out why they were not delivered on time. They offered a «sorry» and nothing more. After this debacle(which cost us thousands of dollars), we find out that they«designed» a «dead» space bigger than an entire stove. My wife thought they meant«blind», not«dead». But there were several ways of designing it so there wasn’t 8 sq. ft. of totally wasted space(in an already small kitchen). Furthermore, they designed a random cabinet to be in the middle of the floor(not against a wall), because of this same terrible design. Immediately after we spoke with our contractor, he told us there was one cabinet which was missing a door. We told them about it and they said no problem, we could get it when we came back for the missing shelves they forgot to give us as well. When we finally came for the door, they refused to give it to us, telling us that we were lying to them and that we were trying to profit a cabinet door. Big fight with my pregnant wife over it, too, upsetting her quite a bit. Why on earth would we try to profit a cabinet door? Turns out the cabinets are really cheap, too. The bottoms of the drawers are paper thin and will break in no time flat. These guys lost lots of business over things totally within their control. We spent thousands of dollars there… you should be treating your customers better than that. Don’t do business here.