Jefferson Memorial Funeral Homes & Gardens

My mother and father are both buried here. I have had numerous problems with gravesite maintenance in the gardens.
First, my father’s gravesite washed out during a heavy rain and nothing was done to sod or seed the area. Next a rodent dug under the stone and nothing was done until I called… from Virginia. Every time I gave called, they have fixed the situation, however, I would like to see a more proactive rather than reactive service from them.
My mom died in November 2015. They did a great job with the service and burial, but by late March 2016 nothing had been done to her site. Her date of death had not been added and her site was still not seeded.
The staff apologised, enumerated all their problems, and promised a quick fix and a phone call. I’ll amend this when I hear back.