Bow Tie Marquis 16 Cinema

The facility here has nice equipment and seats, but the management here, and executives do not have any idea what they are doing. First of all I am sitting in their theaters and the theater was not cleaned, with tissues in the cup holders and garbage on the ground. See my added picture of what I found. I also spoke with the female manager who gave me the names of the executives who own this theater to see if they can do a military discount, yaknow… just like all the other movie theaters. They refused to call me back to address the issues. I suggest not coming here if you have respect for our boys who lay their lives down for us every day.

It’s a nice theater, and I prefer the theater over Milford… but every time, EVERY TIME I come here, there’s ALWAYS a group of loud assholes interrupting the movie. And when you try to calmly ask them to be quiet they start screaming even louder. Just got back from the hunger games and they legit ruined the ending. This theater seems to have more than enough employees there, they could ask a few of them to usher in the theaters to keep people quiet. If you need to talk, go to a social setting, NOT a movie theater.

I’m surprised by the low reviews for this place. This is my go-​to movie theater in the area for two reasons: the theaters are recently remodeled and the popcorn is so good.

I love the name of the theatre. Excellent name indeed, but they need to improve signage. This place was difficult to find, and when we did find it, we accidentally walked into a medical center, not realizing that we were in the wrong place. Yes, the medical center also has poor signage, making things even more confusing because it does not look like a typical medical center.
Anyhow, about the theatre, very comfy seats, good audio and visuals, BUT nothing to eat that wasn’t chock full of chemicals and pig lips and anuses. I don’t like McDonald’s, but even that would have been better. The «food» at this theatre is inedible. They didn’t even bother to offer chocolate or apple chips.

This is our closest theater and we always enjoy it — it is always clean, efficient and professional with a great selection of movies and times.
I don’t know if management reads these, but I would ask that they just remind their staff to make requests of patrons in a pleasant, professional manner. This weekend we attended a late evening movie — not many people in the theater — and only one party behind us in the concession line. The woman helping us greeted us with «Move over here.» «Whaddya want.» «Whadelse do ya want.» etc and then when I had paid I was clearly moving as fast as possible to put the change in my purse and pick up the popcorn when I was waved out of the way and told «Step aside for the next in line.» The ‘next in line’ were the ONLY other people in line waiting and had been waiting for less than a minute. It was like there were 50 people in line or something — felt like I was in a middle school lunch line. Frankly, I would have just cancelled my order early on with her if I hadn’t had my child with me.
That said, normally — great theater! Clean and comfortable.

This is my hometown theatre. Have been going since a teenager so it holds fond memories. Geez how I wish local theaters were civilized and had wine and beer like they did out in Oregon. There is very little at the concession stands that interests me. I don’t think Bow Tie taking over improved much of anything in my viewing pleasure.

Today we showed up to watch Tomorrowland which was listed both online and on the lit electronic marquee above the ticket agents. We waited in a long line and were told «oh no, we cancelled that» Well we decided to watch another movie but not there. Bye bye … Do they not have the ability to change their movie listings? Or put up a sign indicating the change? Or to change the physical marquee above the ticket counters? How about be apologetic? Can they manage that? No sense of customer service.

The Crown Marquis Cinemas have been in Trumbull for quite a while now and offer a decent value for your movie buck. They offer 16 screens which range in size pretty significantly, but almost always have the big releases that you most want to see, somewhere. They offer both 2D and 3D which I appreciate as I have a family member with vision problems who can’t handle 3D projection.
They have a spot for birthday parties, and plenty of bathrooms so you are rarely kept waiting for a stall. All theaters now have stadium seating with chairs with good back support. And the place is kept fairly clean.
The real downside is the concessions. The setup is poor — long lines which move slowly — and the prices are worse than usual for a theater ($ 7.50 for a large popcorn that can’t be refilled as of 2015). Of course, no one NEEDS food at a movie, but it i worth mentioning.

I have seen this cinema change ownership over the years. When Bow Tie took over I really didn’t know what to expect. Their corporate website was meager, and they didn’t seem to do anything to the Trumbull location, as far as improvements. Then there were the fights at the cinema, by the local kids. I stayed away from this cinema for a long time. Then change started to happen. Theaters were upgraded, the popcorn was upgraded, going to this cinema became a pleasant experience again. There is a «BTX» cinema which has all the latest bells and whistles, and the price to match. One day per week all moves are a low price (yay! Families can go to the cinema again!). One morning per week is dedicated to showing kid films for moms with babies in tow. All around this is a decent place to go. I just wish the concessions would skew upscale, beyond candy and popcorn. How about bar food while I am watching a film. Even better, can I have a glass of wine or a beer? That would make a night at the cinema great!

Cowards, I can’t believe you’re not showing the movie the interview. You’re basically letting North Korea control your freedom of speech. I came to YOUR theater every week for a movie all the way from Norwalk because I love your theaters and I will never come again
Absolutely horrible

I recently saw Interstellar in Milford IMAX and the motto for the IMAX preview was «never compromise» which is exactly what BTX is. I joked that BTX stood for Bow Tie Xtreme and apparently it does.
BTX is this theater’s excuse to charge IMAX prices for something that isn’t IMAX.
I saw John Wick here on what was supposed to be discount Tuesday and it was $ 9 for BTX instead of a regular discount price of $ 5. I asked what BTX was and the girl said «it’s like IMAX», you know why they say that? They say it’s «like» IMAX because it’s not. Otherwise they’d say it’s IMAX. There’s no comparison with screen size, just a corny overzealous door that looks like it was taken from a Disneyland attraction.
Discount Tuesday in Milford for actual IMAX is $ 9.75 and it’s definitely worth the extra 75 cents over this BTX nonsense.
Other than that the theater is alright. Wish staff came out and did something about the idiots using their phones.

I frequent this this theater a few times a month. Prices are on par with every other theater, typical overpriced popcorn and candy. Bring your own if you have a bag. The BTX mega screen is the best part of this place. Huge screen, I’d say it’s about the size of one of those Imax experience screens, not the actual Imax screens like the one they have at the maritine museum. More like the one in Milford at the Connecticut Post 14 and a couple bucks cheaper. This room also has the best audio quality of all the auditoriums there. Comfy stadium seats in this auditorium, not all auditoriums have stadium seating. If you go to a movie that’s been out a couple weeks they usually put them in one of their lower end auditoriums. No stadium seating and sometimes bad/​dim projection quality in the smaller rooms. Staff has always been friendly. Place is always clean and also ample parking. They also have separate rooms if you want to throw a party for the kids. Recommended.

I had the absolute worst experience ever at this theater last night. It was a nightmare from start to finish. This is a corrupt and unclean establishment. As we were buying our movie tickets, I saw the employees discussing getting dinner as they were taking money out of the donation bucket at the front desk. Supposedly a charity for premature babies. Could be wrong but seems like they may have been pocketing it as it was not the end of the night or time to count the drawer. What is that about?
The second incident happened as we were getting our tickets taken. The man demanded to look in my purse (totally humiliating) as another woman walked in with her purse without any trouble. Minutes later, another woman was hassled about her purse, which actually caused an uproar between about 5 patrons and the manager. A police officer was brought in but did nothing but point and stare from afar, especially at me while I was in line at concessions. Made me feel like an animal at the zoo. During the movie, the heat was turned on and it got so hot in the theater that EVERYONE started taking off layers and moving down into the front row. I think the icing on the cake for the night was when I spotted a rat the size of a squirrel run for cover when the lights came on after the show. Disgusting! PLEASE, do not waste your money at this disgrace! It needs to be evaluated by a health inspector desperately. The bathrooms have been absolutely vile in the past. It’s gross, the policy sucks, and staff is rude and possibly even corrupt. STAY AWAY.

An enjoyable movie experience every time. The lines move quickly. The theater is always clean and the staff is friendly and efficient. Reasonably priced too.

Went to this theater and overall just had a miserable time. We purchased tickets for a film from the automated kiosks and when we entered the theater it was entirely full. Ended up just popping into another film and this theater had no AC. This was a 90 degree day and after a full day of loading and unloading boxes in the heat at work I was looking forward to an air conditioned theater and wore jeans accordingly. Well me and my friends sweated terribly the entire movie and I honestly cannot see myself ever going back to this theater again. They did nothing to try and improve the heat situation and did not address it or refund us. I could not recommend against this theater enough.

Great seats. Easy access, it is a stand alone building so you don;t have to deal with mall traffice. The lobby area is ugly with no information about coming attractions or even what is playing at the moment. They do have the ticket machines but by the time you notice them you are in the middle of the line and the machines are over there.

Not the worst. manager was snobby and rude, ticket girl was nice and friendly. the theater was really really warm (its winter outside and i think they over compensated) but i think without that issue i’d come back. it was the closest theater to where we were staying in Trumbull.
They also have a «BTX» theater which was explained to me as having better sound, a bigger screen, better seats, and better pic. I think it was $ 3 more… but they only have 1 of this theater so make sure its the movie you want :)

It’s not the best, but it’s not too bad either. Usually not a lot of people, so, it’s easy in and out.
Theaters are not big and the seats are not the most comfortable ones. Typical teenagers work here so the service can be hit or miss.
I come here few times a year and so far it hasn’t been super packed like other theaters and which means I get good seats.

I recently went here to catch a movie after avoiding it for several months.
Terrible decision. They are currently renovating the theater and there is construction going on in the far part of the parking lot. That shouldn’t affect much, but they’ve also closed off the main parking lot leaving between 200 and 300 (if that) spots for the entire theater.
The theaters themselves are hit or miss. The smaller auditoriums have older seats that are not particularly comfortable, and also do not have stadium seating. Supposedly this is part of what is being renovated but who knows. The larger stadium screens are much better, although one is now closed presumably for conversation to an IMAX screen.
A few of the employees who work at the ticket counter are snappy and rude to customers, and prone to arguing with them over anything and everything. Contacting the theater or Bow Tie directly about any complaints is a pure waste of time since they refuse to listen or even acknowledge any correspondence whatsoever.
It might be cheaper than other locations, but the price difference isn’t worth the headache.

Having seen numerous movies here throughout my life, i still find myself coming back here despite the fact not every theater is stadium seating, or the fact the tickets can sometimes be a bit pricey.
It currently has some construction going on in what used to be its extended parking lot, but nothing that interferes with parking what so ever as they have a huge lot to park in.
Overall this place isnt terrible and will continue to come here to see movies with friends, but its not my first pick of movie theaters.