Somerset Ophthalmology, PC

Was assigned Dr. Lim because of an ER visit, she is nice, personable and seems knowledgeable… but it took almost two hours of waiting to see her for 5 minutes.
Arrived at 3:05 for a 3:15 follow up appointment, they finally brought me back at 4:00.
Then after a 5 min assessment they brought me back to a second waiting room for another 30 minute wait before finally seeing the doctor.

Dr. DiLorenzo is an outstanding ophthalmologist. She gave me a thorough exam and corrected my vision with the right prescription unlike what I received from House of Optical. I am so happy with Dr. DiLorenzo that I may have her do laser surgery next year.
The only dissatisfaction I have is the wait time. It took 2.5 hours for the appointment.

Dr. DiLorenzo is fabulous! She is a very knowledgeable doctor and surgeon and makes you feel very comfortable. I’ve had problems with her biller, but if you want a top doc, she is the one.

The doctors here are great. While I understand the other reviews, given there can be long wait times, I have never come across doctors that care more about patient outcome. I’ve had problems with severe dry eyes, and they were always willing to make time for my dozens of questions; perhaps this is why there is a longer wait time here — because they take their time with each patient. I’d give it 5 stars, but I do have to wait a little longer than ideal on some days.

I just picked up my new Tom Ford Glasses from here and WOW! The optical shop located inside of the practice took their time to fit them perfect! High quality and great service!

Highly recommended! Both doctors are great! The office staff is polite and efficient. If you are looking for doctors who are knowledgeable and have the best bedside manner, this is the place to go.

I was very happy with the outcome of my LASIK and had great confidence in Dr. DiLorenzo’s skill. However, I echo the sentiment of the other reviews. The way this office is managed is unprofessional and not worth the hassle. The last time I was in there, the front desk ladies were uninterested in helping me schedule my next appointment and I was already late for work with the ridiculously long wait (sometimes over an hour even if you scheduled for the first appointment slot of the day, because you had that slot with multiple other people). One of the ladies said they’d call me to schedule my next appointment, but no one did. Granted, I should have called but I also got busy and completely forgot until it was more than three months after my surgery. The end result was that I did not get all of the follow-​up appointments «required» and included in the price I paid for my LASIK. When I called to followup on what I should do next, the lady rudely told me that I wasn’t «entitled» to anything and I could come back in for a check up at an additional cost. Absolutely no concern for how my eyes were doing even though I did not have the followups that were so important according to them. I told her I would find someone else to see going forward because I do not have time to wait for hours for a 10 minute visit with the doctor.

I had been going here for years, but the service has become progressively more terrible. The doctors are good, but the last time I was there I waited for over three hours to see Dr. DiLorenzo. THREE HOURS. half of my workday, gone. I got barely an apology from her. It bothered me more that there were elderly patients also waiting just as long as I had. Clearly they do not value anyone’s time anymore. I will never go back. Very disappointed.

An hour plus wait time in the waiting area. Dr. Lim seems knowledgeable but for the 10 minutes you are with her you need to etch out 2+ hours of your day to sit around the office. Staff is cranky from all the questions about the wait time. Not worth the wait or aggravation.
Also Horrible experience with the store aspect of the office. Not friendly. Down right mean in some regards. Unhelpful.

The waiting time is never less than one hour and the people are very disrespectful. Not going back

If you appreciate a doctor that is on time, then do not go to the practice. I arrived on time for my 10:30am appointment and waited an HOUR and had to ask the desk how much longer I had to wait. They told me that I was next in line and it’d be about 10 more minutes. I told them I was leaving. How can the doctors be running an hour behind that early in the morning? There were at least 10 people patiently waiting in the receptionist area for their appointments (granted they were all retirees so they probably have all the time in the world these days.) So as much as I like Dr. DiLorenzo and have gone to her the past two annual visits, I now have a little toddler at home and wasted money on a babysitter while having to sit in a waiting room. I think allotting 1.5 hrs for an appointment is reasonable, so you can understand why I was fed up after sitting patiently for an hour and still not getting into the exam room. Both doctors clearly schedule too many patients at a time. I’ve had to wait quite a while for my previous appointments, but sorry I draw the limit at an hour.