Serene Comfort Heating and Cooling, Refrigeration

My house was absolutely freezing and I needed someone to come out ASAP because my kids were so cold that I had to send my wife and kids to a hotel. I phones this place and asked them how soon they can be here. The guy gave me an estimated time of an hour and a half. They charged me a small fee to come out and diagnose everything. Towards the end of their diagnostics they had found out that I had broken parts in my furnace. Luckily for me they had the parts I needed on their truck and it took about two hours to fix everything up to get my house heated back up. I am so happy that this place was available. Every other place I called either gave me sky high prices or did not answer their phones. I don’t want to speak to a third-​party operator. When you call this place you speak to a technician himself. This is my second time using this place and there will be a third. Thanks for keeping the house warm and cozy!!!

They answered immediately at 11pm on one of the coldest nights of the year and they did troubleshooting for my furnace problem (turned out to be minor) over the phone and didn’t charge me for their time. They will get my business in the future for sure!

Great company !! I called them at 2am and they arrived at my door at about 4:30am! The tech was cool about it and was very professional. Everyone wanted like 250.00 to come out but when I called them they were cheaper then everyone else! I would most definitely use this company agin especially that they answer the phones and not have no operator from god knows where take there calls to get back to you in the morning. Lol I had about 4 company’s call me back early in the morning the next day! Thanks serene I appreciate your workmanship !

Woke up today with the outdoor temperature of 1 degree. My furnace died. I called Serene and they arrive just after 10 am. Ivan quickly found the problem, the control board in the furnace burned out. He showed me the control board and the big blacked spot on it. Ivan returned with the new control board and we had heat again.
Ivan also answered other questions I had.
He was very professional, called before he arrived, and even gave me advice on the new internet connected thermostats I was looking at.

What a scam. I paid $ 135 for an emergency service call after coming home to an 85 degree house on the hottest day of the year. This place seemed reputable, and could be here in 15 minutes. Awesome, I thought. They were highly unprofessional during the visit, with the younger technician Ivan being disrespectful and rude to his older counterpart. They told me that the wiring was bad, and accused me of lying about not having done it myself. (Seriously? Why on earth would I mess around with that?) Ivan then said that the unit had overheated to the point of cracking the coils and that the entire thing needed to be replaced, leaving me with no AC through the weekend. I had another company come out another day, who told me that was all a load of garbage, there was a burned out fuse and a freon leak. After fixing both of those things, it’s now working like a charm. No broken coils, no $ 3k+ replacement needed. Do yourself a favor and don’t call these jokers.

We are SO glad we phoned this company! They were able to see us right away, and they came within the two-​hour time-​range (NOT «sometime between 10 & 4») they said they would. They were very thorough in their investigation for the problem, explaining everything to me along the way. They fixed the problem, checked everything else, cleaned my outdoor a/​c unit, and gave me tips for good maintenance. Very professional. Very considerate (wear booties in the house). Glad they left a sticker on our furnace, because we’ll call them again if we have any other problems.

Helpful and thorough. They were transparent with pricing and didn’t leave me with any wonder about what I should do next. They gave me good tips on what to do to maintain my furnace and told me about the service charge prior to coming to my home. They even wore booties. :)
Sometimes with in-​house services (steam cleaners, etc.) i would get the run around and up charged for additional services I didn’t need however with Serene Comfort technician, Ray he told me what i need and why.

I needed to call for repairs for my humidifier and I found Select Comfort Heating, Cooling & Refrigeration. A technician named Ray came to my home and fixed the problem right away. He was very pleasant and the price was fair. I would recommend Serene Comfort Heating Cooling & Refrigeration to anyone needing work done.
Jon A. Goodbar

I had an issue with my furnace (aka it wasn’t turning on) so I called these guys to come take a look. They charge $ 65 for diagnostics aka telling you what’s wrong and then if they fix it the charge is extra. It doesn’t make sense that you pay a charge for fixing the problem and then a $ 65 for telling you something is wrong.
The guy who came to my house is an older gentleman and when the issue to fix it turned out to be simple where he did not need to do anything he started telling me about how its important to clean the furnace to keep it working on. He then proceeded to show me where the cleaner was and THEN he tried to CHARGE me extra $ 50 for that. Ridiculous.
I would definitely NOT recommend these guys to anyone. Stay away !!

When I have to fork over big bucks for repairs, I want honesty and a low price. I had to have these guys come out each of the last two Octobers, and I can’t say enough good things about them. It’s a father/​son business, and you really get the genuineness and honesty you hope for when you hire a family business. They’re hard workers, and prices are more than fair.