Rokjer Bros Moving

These guys were recommended to me by Islander Pools to remove a hot tub from my daughter’s property. He gave me an estimate of $ 350 — $ 400. They did meet me on time at her house. However, when the job was done, I pulled out my check book and the boss looked at me and said, «I told you I only take CASH!» I haf spoken to him a few times and he never mentioned cash. If he had, I would certainly have gotten cash. He told me he would not take a check because «I have no identification on me to cash a check». (Does this guy really run a business? If so, why would he need to cash a check immediately and didn’t carry any id?) He then said to his guys, «Okay, get it off the truck and put it back in the yard!» Of course that threat worked — I didn’t want it back. Then he said he would take a check but add $ 50 to the amount! That was so ridiculous, that I relented and went to the cash machine and got the money –of course at the high end of the estimate although it took them literally 20 minutes only to get it out of the yard. If this guy is only taking cash, he clearly isn’t reporting all of his income. I wouldn’t trust him at all and I didn’t appreciate his attitude.

First time needing a moving company. A friend told me about these guys so I tried them out.
What a great team these guys are! Very professional and observant to the house. A wonderful experience with this company!
I highly recommend this company!

I had a great experience with Rokjer Brothers. They gave me a reasonable estimate to move me from Troy to southern Berkshire County. Four men came in and moved me quickly and efficiently. Each one stopped to introduce himself and to learn my name. They were thorough and double-​checked with me any time they had a question about something. They handled my antiques with care, and there was no breakage or other damage to anything. I would definitely use this company again.

Used this company to move my dad from his home to a senior apartment. The three men were on time, efficient, professional, and very careful with the furniture especially a Grandfather clock which was made by my dad. I would highly recommend this company. Great job.

These guys were great. Used pads everywhere and even expertly dealt with a baby grand piano. Highly recommended.

My review is based entirely off my attempted business transaction. They may provide excellent moving services but I’m unable to know due to their unwillingness to provide services.
Upon visiting their website, you’ll find an esitmate request, which looks to be used for astetics only as the ‘gentlemen’ (I use this term liberally as his demeanor was anything but) who called me back had no idea what I wanted done. Upon originally conversing with them I was under the impression that my requests were capable of being fufilled. Today as I get closer to moving today I give a follow up call just to make sure everything is in order. (I’m meticulous like that due to past instances of what I’m about to describe) I am now told that because my moving date lands on a Sunday, my move isn’t big enough to justify the work. Mind you, I’m moving across town (from Troy to Albany) Apparently their no hourly minimum claim on the website is only when they feel like working. Roll the dice I guess. They may provide excellent work when they take the time to do so but I can only rate them based on my experience which in this case was quite lackluster.